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TownePlace Suites Chicago Naperville

3.0 star property

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Photo gallery for TownePlace Suites Chicago Naperville

32-inch LCD TV with cable channels, TV
BBQ/picnic Area
Fridge, microwave, stovetop, dishwasher
32-inch LCD TV with cable channels, TV
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
1843 W Diehl Rd, Naperville, IL, 60563
  • Place, Topgolf
    ‪1 min drive‬
  • Place, Donald E. Stephens Convention Center
    ‪34 min drive‬
  • Place, Wrigley Field
    ‪51 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪37 min drive‬

Room options

View all photos for Suite, 2 Bedrooms

32-inch LCD TV with cable channels, TV

Suite, 2 Bedrooms

7.6 out of 10
Good
(4 reviews)
  • 59 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

32-inch LCD TV with cable channels, TV

Suite, 1 Bedroom

9.4 out of 10
Exceptional
(10 reviews)
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

32-inch LCD TV with cable channels, TV

Suite, 2 Bedrooms

  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom (Mobility Accessible, Tub)

  • 37 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • 37 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

In-room safe, desk, iron/ironing board, free cots/infant beds

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

8.0 out of 10
Very good
(1 review)
  • 37 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed (Hearing Accessible)

In-room safe, desk, iron/ironing board, free cots/infant beds

Studio, 1 Queen Bed with Sofa bed (Hearing Accessible)

  • 38 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (Mobility Accessible, Roll-In Shower)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 2 Bedrooms (Mobility Accessible, Roll-In Shower)

  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 5
  • 2 Double Beds

View all photos for Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed | In-room safe, desk, iron/ironing board, free cots/infant beds

Studio, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(9 reviews)
  • 37 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed

32-inch LCD TV with cable channels, TV

Studio, 1 Queen Bed with Sofa bed

9.6 out of 10
Exceptional
(9 reviews)
  • 38 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

32-inch LCD TV with cable channels, TV

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(4 reviews)
  • 37 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

About this property

TownePlace Suites Chicago Naperville

A fitness centre, a 24-hour business centre and an outdoor tennis court are available at this smoke-free hotel. Free weekend breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and express check-out are on-site. Housekeeping is available once per stay.
TownePlace Suites Chicago Naperville offers 63 accommodations with a safe and coffee/tea makers. 32-inch LCD televisions come with cable channels. Accommodation at this 3-star hotel has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an outdoor tennis court and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at TownePlace Suites Chicago Naperville. During your stay, you'll be within walking distance of Topgolf. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, a 24-hour business centre and laundry facilities
  • On-site recreation includes an outdoor tennis court, a gym and basketball
  • Just a 4-minute drive from Topgolf and 5 minutes from Odyssey Fun World
  • Pets welcome for a fee (restrictions apply)
TownePlace Suites Chicago Naperville offers its guests an outdoor tennis court and a fitness centre. WiFi is free in public spaces. There's an onsite 24-hour business centre. Free breakfast is served daily. The business-friendly TownePlace Suites Chicago Naperville also features barbecue grills, laundry facilities, and express check-out. Self parking is free.

This 3-star Naperville hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Basketball
  • Gym
  • Outdoor tennis court
  • TV in common areas

Family friendly

  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar near toilet (74 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool access ramp on site
  • Pool hoist on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (84 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests planning to arrive outside of the posted check-in hours should notify the hotel in advance.

Renovations and closures

The property will be renovating from 3 February 2026 to 30 April 2026 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per stay
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TownePlace Suites Chicago Naperville
TownePlace Suites Hotel Naperville Chicago
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TownePlace Suites Chicago Naperville Hotel
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Hotel TownePlace Suites Chicago Naperville
TownePlace Suites Chicago Naperville Naperville
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TownePlace Suites
TownePlace Suites Chicago Naperville Hotel
TownePlace Suites Chicago Naperville Naperville
TownePlace Suites Chicago Naperville Hotel Naperville

TownePlace Suites Chicago Naperville Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 224 out of 368 reviews
Rating 8 - Good. 91 out of 368 reviews
Rating 6 - Okay. 29 out of 368 reviews
Rating 4 - Poor. 11 out of 368 reviews
Rating 2 - Terrible. 13 out of 368 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Robbin

Stayed 2 nights in Nov 2025

10/10 Excellent

Myita

The clea
Stayed 3 nights in Oct 2025

8/10 Good

Sellie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great the rooms are very comfy and bigger than most
Stayed 2 nights in Oct 2025

6/10 Okay

Maliha

Travelled with family
Liked: Property conditions & facilities, room comfort
They first gave us a room on the first floor, but then were able to move to the third with our Bonvoy status. There is a huge difference. The first floor rooms fridge door didn’t open since it was so close to the wall. There were no base boards. Looked like a bad flip job. The third floor room was nice and what I’d expect. The breast was standard and what you would expect.
Stayed 2 nights in Oct 2025

10/10 Excellent

Dumitru

Stayed 1 night in Oct 2025

2/10 Terrible

David

Travelled with partner
I got charged twice, no room available when I arrived for a paid room
Stayed 1 night in Oct 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
for breakfast - They ran out of scrambled eggs. Who can figure that out???
Stayed 2 nights in Oct 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes pet friendly we saw. Like kitchen tools Like the counter and desk space
Stayed 2 nights in Oct 2025

8/10 Good

Khyati

Stayed 1 night in Oct 2025

10/10 Excellent

felicia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My home away from home when I'm in town...no complaints ever!!!!
Stayed 2 nights in Aug 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, room comfort
Stayed 12 nights in Aug 2025

6/10 Okay

Lisa

Stayed 2 nights in Aug 2025

10/10 Excellent

Barkos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were spacious and clean. The staff was friendly and welcoming.
Stayed 2 nights in Aug 2025

10/10 Excellent

Myisha, Hope Mills

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Kahealani

Stayed 6 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable stay

This day was great. I would definitely stay at this place again and I will definitely recommend it.
Stayed 3 nights in Aug 2025

8/10 Good

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

BILAL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Shilarna

Stayed 1 night in Aug 2025

2/10 Terrible

Mai Der

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived at 3:20pm and was told our room wasn't ready. The manager, Derek, told us to give them 15min the room is still being cleaned. We said okay and waited in the lobby for an hour and decided to just leave and come back. Derek said 3 housekeepers are working on the room as a big mess was left from previous booking. Upon returning (3 hrs later) there were crumbles all over the counter, floor wasnt vaccumed, all bedside tables were not wiped down and sticky. Plastic shower liner was moldy. Bedsheets didn't appear to changed...NEVER AGAIN.
Stayed 1 night in Jul 2025

6/10 Okay

Jannell

Travelled with family
Liked: Amenities, property conditions & facilities
It was ok
Stayed 2 nights in Jul 2025

8/10 Good

Chuchi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good customer service.
Stayed 2 nights in Jul 2025

8/10 Good

Abdulghani

Stayed 1 night in Jul 2025

6/10 Okay

Narahari

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Slightly disappointed but hotel is ok

Asked for daily change on checking in, had to ask next day again? What was the point in asking at check in? Side door was locked even when swipe showed green. Had to ask for sheets and pillows for addl guest booked.
Stayed 3 nights in Jul 2025

8/10 Good

JULIE

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2025

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