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TownePlace Suites Chicago Naperville

3.0 star property

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Photo gallery for TownePlace Suites Chicago Naperville

32-inch LCD TV with cable channels, TV
BBQ/picnic Area
Studio, 1 King Bed with Sofa bed | In-room safe, desk, iron/ironing board, free cots/infant beds
Exterior
Fridge, microwave, stovetop, dishwasher

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Breakfast included
  • Gym
  • Pet-friendly
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
1843 W Diehl Rd, Naperville, IL, 60563
  • Place, Topgolf
    ‪1 min drive‬
  • Place, Michigan Avenue
    ‪44 min drive‬
  • Place, Wrigley Field
    ‪51 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪37 min drive‬

Room options

View all photos for Suite, 2 Bedrooms

32-inch LCD TV with cable channels, TV

Suite, 2 Bedrooms

7.6 out of 10
Good
(4 reviews)
  • 59 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

32-inch LCD TV with cable channels, TV

Suite, 1 Bedroom

9.4 out of 10
Exceptional
(10 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

32-inch LCD TV with cable channels, TV

Suite, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom (Mobility Accessible, Tub)

  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • 37 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

In-room safe, desk, iron/ironing board, free cots/infant beds

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

8.0 out of 10
Very good
(1 review)
  • 37 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed (Hearing Accessible)

In-room safe, desk, iron/ironing board, free cots/infant beds

Studio, 1 Queen Bed with Sofa bed (Hearing Accessible)

  • 38 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (Mobility Accessible, Roll-In Shower)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 2 Bedrooms (Mobility Accessible, Roll-In Shower)

  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds

View all photos for Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed | In-room safe, desk, iron/ironing board, free cots/infant beds

Studio, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(9 reviews)
  • 37 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed

32-inch LCD TV with cable channels, TV

Studio, 1 Queen Bed with Sofa bed

9.6 out of 10
Exceptional
(9 reviews)
  • 38 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

32-inch LCD TV with cable channels, TV

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(4 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

TownePlace Suites Chicago Naperville

Hotel in Naperville with free breakfast and fitness centre
A fitness centre, a 24-hour business centre and an outdoor tennis court are available at this smoke-free hotel. Free weekend breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and express check-out are on-site. Housekeeping is available once per stay.
TownePlace Suites Chicago Naperville offers 63 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas and includes sofa beds. 32-inch LCD televisions come with cable channels. Accommodation at this 3-star hotel has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an outdoor tennis court and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at TownePlace Suites Chicago Naperville. During your stay, you'll be within walking distance of Topgolf. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, a 24-hour business centre and laundry facilities
  • On-site recreation includes an outdoor tennis court, a gym and basketball
  • Just a 4-minute drive from Topgolf and 5 minutes from Odyssey Fun World
  • Pets welcome for a fee (restrictions apply)
TownePlace Suites Chicago Naperville offers its guests an outdoor tennis court and a fitness centre. WiFi is free in public spaces. There's an onsite 24-hour business centre. Free breakfast is served daily. The business-friendly TownePlace Suites Chicago Naperville also features barbecue grills, laundry facilities, and express check-out. Self parking is free.

This 3-star Naperville hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Basketball
  • Gym
  • Outdoor tennis court
  • TV in common areas

Family friendly

  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar near toilet (74 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool access ramp on site
  • Pool hoist on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (84 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests planning to arrive outside of the posted check-in hours should notify the hotel in advance.

Renovations and closures

The following facilities or services will be unavailable from January 22 2025 to December 31 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per stay
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TownePlace Suites Chicago Naperville
TownePlace Suites Hotel Naperville Chicago
Towneplace Suites Naperville Hotel Naperville
TownePlace Suites Chicago Naperville Hotel
Hotel TownePlace Suites Chicago Naperville Naperville
Naperville TownePlace Suites Chicago Naperville Hotel
Hotel TownePlace Suites Chicago Naperville
TownePlace Suites Chicago Naperville Naperville
TownePlace Suites Hotel
TownePlace Suites
TownePlace Suites Chicago Naperville Hotel
TownePlace Suites Chicago Naperville Naperville
TownePlace Suites Chicago Naperville Hotel Naperville

Reviews

TownePlace Suites Chicago Naperville Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 221 out of 362 reviews
Rating 8 - Good. 88 out of 362 reviews
Rating 6 - Okay. 29 out of 362 reviews
Rating 4 - Poor. 11 out of 362 reviews
Rating 2 - Terrible. 13 out of 362 reviews

Reviews

10/10 Excellent

Barkos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were spacious and clean. The staff was friendly and welcoming.
Stayed 2 nights in Aug 2025

10/10 Excellent

Myisha, Hope Mills

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Kahealani

Stayed 6 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable stay

This day was great. I would definitely stay at this place again and I will definitely recommend it.
Stayed 3 nights in Aug 2025

8/10 Good

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

BILAL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Shilarna

Stayed 1 night in Aug 2025

2/10 Terrible

Mai Der

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived at 3:20pm and was told our room wasn't ready. The manager, Derek, told us to give them 15min the room is still being cleaned. We said okay and waited in the lobby for an hour and decided to just leave and come back. Derek said 3 housekeepers are working on the room as a big mess was left from previous booking. Upon returning (3 hrs later) there were crumbles all over the counter, floor wasnt vaccumed, all bedside tables were not wiped down and sticky. Plastic shower liner was moldy. Bedsheets didn't appear to changed...NEVER AGAIN.
Stayed 1 night in Jul 2025

6/10 Okay

Jannell

Travelled with family
Liked: Amenities, property conditions & facilities
It was ok
Stayed 2 nights in Jul 2025

8/10 Good

Chuchi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good customer service.
Stayed 2 nights in Jul 2025

8/10 Good

Abdulghani

Stayed 1 night in Jul 2025

6/10 Okay

Narahari

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Slightly disappointed but hotel is ok

Asked for daily change on checking in, had to ask next day again? What was the point in asking at check in? Side door was locked even when swipe showed green. Had to ask for sheets and pillows for addl guest booked.
Stayed 3 nights in Jul 2025

8/10 Good

JULIE

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2025

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Mike

Travelled with pets, Travelled with partner
I liked it because first of all it was pet friendly. Very convenient. Staff was nice. The only thing that was not good was our room wasn’t ready. But to make it up we were given another room with a free upgrade. That was great. So we will be back again.
Stayed 1 night in Jun 2025

4/10 Poor

Daniel

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Ahmed Adnan Abdulr

Travelled with family
Liked: Cleanliness
Disliked: Amenities
The staff weee nice. But my experience was bad. The first time we entered there was a row with a client. Then our room kept being held up. Another family came and their reservation was canceled. We ended up getting our room at 04:30 pm. The staff were apologetic but hapless and they ended up upgrading our room. The room was nice but the shower box was cracked and had stains.
Stayed 2 nights in May 2025

8/10 Good

Nadia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

6/10 Okay

Rebecca

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Hot tub and pool was closed. The kids playing on the basketball court were extremely loud in the morning. Breakfast options were very limited. Parking limited. Very disappointing overall.
Stayed 5 nights in Apr 2025

6/10 Okay

kevin

Business traveller
Liked: Cleanliness, property conditions & facilities

Ok But Not Great

We booked this hotel because it had a pool and hot tub. Both were closed for repairs. Which wasn't listed on the booking info nor on the hotel website. Secondly our room was a suite and was quite spacious but the bed had no boxspring and was maybe a foot off the floor and somewhat uncomfortable. Not what I expected from stays at other TownPlace Suites
Stayed 1 night in Apr 2025

10/10 Excellent

felicia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely be back again
Stayed 1 night in Mar 2025

10/10 Excellent

Steven

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'll be back
Stayed 2 nights in Feb 2025

4/10 Poor

Jose

Stayed 2 nights in Feb 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Allowed early check in and late check out Love the table counter space
Stayed 2 nights in Feb 2025