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Tru by Hilton Naperville Chicago

2.5 star property

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Photo gallery for Tru by Hilton Naperville Chicago

Reception
Business centre
Basic Double Room, 2 Queen Beds | Desk, bed sheets
Exterior
Snack bar

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Housekeeping

Explore the area

View in a map
1809 WEST DIEHL RD, Naperville, IL, 60563
  • Chicago Premium Outlets
    ‪5 min drive‬
  • Riverwalk Park
    ‪8 min drive‬
  • Riverwalk
    ‪9 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪38 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, bed sheets

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Desk, bed sheets

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, bed sheets

Room, 2 Queen Beds, Accessible, Bathtub

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | Desk, bed sheets

Room, 1 King Bed

9.2 out of 10
Wonderful
(57 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub | Desk, bed sheets

Room, 1 King Bed, Accessible, Bathtub

7.6 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Desk, bed sheets

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Double Room, 2 Queen Beds

Basic Double Room, 2 Queen Beds | Desk, bed sheets

Basic Double Room, 2 Queen Beds

9.4 out of 10
Exceptional
(58 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, bed sheets

Room, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

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Front of property

DoubleTree by Hilton Lisle Naperville

  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
3.9 out of 5, Good, 1,122 reviews
The price is €79
includes taxes & fees
14 Sept - 15 Sept
DoubleTree by Hilton Lisle Naperville

About this property

Tru by Hilton Naperville Chicago

Hotel in Naperville with free breakfast and fitness centre
Along with an indoor pool, this smoke-free hotel has a fitness centre and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and a 24-hour front desk.
Tru by Hilton Naperville Chicago offers 121 accommodations. 50-inch Smart televisions come with satellite channels. Bathrooms include baths or showers. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they enjoy the free breakfast at Tru by Hilton Naperville Chicago. During your stay, you'll be within walking distance of Topgolf. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet in some public areas
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a business centre and a lift
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Just a 3-minute drive from Topgolf and a few minutes from Odyssey Fun World
  • Cats and dogs welcome for a fee
Tru by Hilton Naperville Chicago offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi and wired Internet. You'll find a business centre on site. Free breakfast is served daily. The business-friendly Tru by Hilton Naperville Chicago also features coffee/tea in common area, dry cleaning/laundry services, and a front desk safe. Self parking is free.

This Naperville hotel is smoke free.

Guests are served a free buffet breakfast daily.

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Towels provided

Entertainment

  • 50-inch smart TV with satellite channels

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay (maximum USD 100 per stay)
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per stay (maximum USD100 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru by Hilton Naperville
Tru by Hilton Naperville Chicago Hotel
Tru by Hilton Naperville Chicago Naperville
Tru by Hilton Naperville Chicago Hotel Naperville

Tru by Hilton Naperville Chicago Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 544 out of 822 reviews
Rating 8 - Good. 155 out of 822 reviews
Rating 6 - Okay. 64 out of 822 reviews
Rating 4 - Poor. 23 out of 822 reviews
Rating 2 - Terrible. 36 out of 822 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Logan

Stayed 1 night in Mar 2025

8/10 Good

Brett

Stayed 1 night in Jun 2025

10/10 Excellent

Samantha

Liked: Cleanliness, amenities, property conditions & facilities
Bed was comfy. Staff was kind.
Stayed 1 night in May 2025

10/10 Excellent

Ryan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Gervaise

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Service with a smile! Great room. Easy highway access. Nice vibe.
Stayed 3 nights in May 2025

6/10 Okay

Adel

Travelled with family and small children, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
It is a really nice clean property. It looks neat. The staff is a bit unfriendly, and the breakfast is not the best. I addressed that some of people don't tolerate eggs and bacon in the same pan. They refused addressing this issue.
Stayed 2 nights in May 2025

10/10 Excellent

Rebecca, Berryville

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and wonderful staff
Stayed 2 nights in May 2025

10/10 Excellent

Ronald

Stayed 1 night in May 2025

8/10 Good

Michelle

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Although we did not get the room I requested, we had a nice stay
Stayed 1 night in May 2025

10/10 Excellent

Dayana

Liked: Cleanliness, amenities, property conditions & facilities
The treatment was very good, as soon as we arrived at the reception they treated us very well, the room where we stayed, very clean and organized, we loved it
Stayed 2 nights in May 2025

10/10 Excellent

O.

Stayed 2 nights in May 2025

10/10 Excellent

Linda, milwaukee

Stayed 1 night in May 2025

4/10 Poor

Amy

Travelled with pets
Liked: Cleanliness
Disliked: Amenities
I was traveling with my dog so chose Tru because it was friendly. The room felt cheap even though it was priced just as high as other hotels nearby. The bed was comfortable and the bathroom was clean but that's about all I have to say positive. The flooring in the room is vinyl and the walls are so thin so sound carried so much. Every time the person the floor above me walked I could hear every footstep. I could also hear everything (and I mean everything) from the rooms next to me until 3 or 4 am. Every time I was almost asleep some other noise would wake me up. I cancelled my plans for the day and drove home at 7:30 am just so I could sleep. Save your $200 for one of the other hotels close by.
Stayed 1 night in May 2025

10/10 Excellent

Bailee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place , amazing staff!
Stayed 1 night in May 2025

10/10 Excellent

eddie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Outstanding customer services
Stayed 1 night in May 2025

10/10 Excellent

Nakita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, will go back
Stayed 2 nights in May 2025

8/10 Good

Seetharam

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Cleanliness of the room is poor and don't make the bed or clean the room daily.
Stayed 2 nights in May 2025

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Natarajan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

The stay was amazing. The room was very clean and the bed was very comfortable. The morning breakfast has some room for improvement for sure.
Stayed 1 night in May 2025

10/10 Excellent

Philip

Liked: Cleanliness
Stayed 1 night in May 2025

6/10 Okay

Friendeaser

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

daniela

Liked: Cleanliness
Bvv
Stayed 1 night in May 2025

6/10 Okay

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Volleyball weekend

Charita was amazing! She was working by herself and still was cheerful and welcoming. The pancake maker… omg! Could hear the people walking above me in the middle of the night; but I will just request a high floor next time.
Stayed 1 night in May 2025

10/10 Excellent

Terence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Besides the staff being great and the stay in general, the breakfast options were some of our favs!
Stayed 2 nights in May 2025

10/10 Excellent

Jeff, Knoxville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the common area, the pool table and the staff was so friendly! Thank you all so much!!!
Stayed 3 nights in May 2025