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Tru by Hilton Naperville Chicago

2.5 star property

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Photo gallery for Tru by Hilton Naperville Chicago

Welcome to the Hilton Honors reception area, where guests can check in and relax in the comfortable seating area.
Two single beds with white linens and a central nightstand with a lamp, set against a blue accent wall.
Enjoy a convenient food service area with a central counter, refrigerated display case, and coffee machine.
Productive workspace with a long table and comfortable seating area, offering a view of the outdoors.
Experience the comfort of a modern hotel with a convenient entrance and ample parking.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping

Explore the area

Map
1809 WEST DIEHL RD, Naperville, IL, 60563
  • Chicago Premium Outlets
    ‪5 min drive‬
  • Riverwalk Park
    ‪8 min drive‬
  • Riverwalk
    ‪9 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪38 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

1 bedroom, desk, bed sheets

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

1 bedroom, desk, bed sheets

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

1 bedroom, desk, bed sheets

Room, 2 Queen Beds, Accessible, Bathtub

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | 1 bedroom, desk, bed sheets

Room, 1 King Bed

9.2 out of 10
Wonderful
(53 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub | 1 bedroom, desk, bed sheets

Room, 1 King Bed, Accessible, Bathtub

7.6 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

1 bedroom, desk, bed sheets

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Double Room, 2 Queen Beds

Basic Double Room, 2 Queen Beds | 1 bedroom, desk, bed sheets

Basic Double Room, 2 Queen Beds

9.2 out of 10
Wonderful
(54 reviews)
  • 46.3 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

1 bedroom, desk, bed sheets

Room, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Tru by Hilton Naperville Chicago

Hotel in Naperville with free breakfast and fitness centre
Along with an indoor pool, this smoke-free hotel has a fitness centre and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and a 24-hour front desk.
Tru by Hilton Naperville Chicago offers 121 accommodations. 50-inch Smart televisions come with satellite channels. Bathrooms include baths or showers. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they enjoy the free breakfast at Tru by Hilton Naperville Chicago. During your stay, you'll be within walking distance of Odyssey Fun World. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet in some public areas
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a business centre and a lift
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the location
  • Just a 4-minute drive from Odyssey Fun World and a few minutes from Nike Sports Complex
  • Cats and dogs welcome for a fee
Tru by Hilton Naperville Chicago offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi and wired Internet. You'll find a business centre on site. Free breakfast is served daily. The business-friendly Tru by Hilton Naperville Chicago also features coffee/tea in common area, dry cleaning/laundry services, and a front desk safe. Self parking is free.

This Naperville hotel is smoke free.

Guests are served a free buffet breakfast daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Towels provided

Entertainment

  • 50-inch smart TV with satellite channels

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay (maximum USD 100 per stay)
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per stay (maximum USD100 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru by Hilton Naperville
Tru by Hilton Naperville Chicago Hotel
Tru by Hilton Naperville Chicago Naperville
Tru by Hilton Naperville Chicago Hotel Naperville

Tru by Hilton Naperville Chicago Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 525 out of 786 reviews
Rating 8 - Good. 145 out of 786 reviews
Rating 6 - Okay. 59 out of 786 reviews
Rating 4 - Poor. 22 out of 786 reviews
Rating 2 - Terrible. 35 out of 786 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Dorothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Melinda, Byron

Liked: Cleanliness
Stayed 2 nights in Mar 2025

2/10 Terrible

Lukas

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed there for an hour and left people on my floor smoked or vaped weed I can’t stand the smell , when I called them they said it’s non smoking facility when I told her to go and check it she said she can send someone , and nothing was done
Stayed 1 night in Apr 2025

2/10 Terrible

Kevin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Andrew

Stayed 1 night in Apr 2025

6/10 Okay

Cheri

Liked: Cleanliness, property conditions & facilities
Room space good Shower hot water was just warm, could have been hotter. Had to ask for soap for shower. Did replace clean towels but did not makeup beds. Rooms are a little thin. Could hear person on other side snore. Good location
Stayed 3 nights in Apr 2025

10/10 Excellent

earlene

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel!!
Stayed 2 nights in Mar 2025

10/10 Excellent

Thomas

Stayed 2 nights in Mar 2025

10/10 Excellent

Jonathan

Stayed 2 nights in Apr 2025

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property in quiet location.

2/10 Terrible

Jafet

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible service will not stay again
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I visit the chicago area monthly for work this is the best place to stay for the price super clean, friendly staff, up to date tv and amenities. will always stay here
Stayed 1 night in Apr 2025

10/10 Excellent

Andrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s nice hotel.
Stayed 7 nights in Feb 2025

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

sowmith

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 4 nights in Mar 2025

10/10 Excellent

Guiyan

Stayed 3 nights in Mar 2025

10/10 Excellent

JEEJU

Stayed 1 night in Mar 2025

10/10 Excellent

Meagan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, friendly staff, quiet area. Anna at the frint desk was very nice and prompt when we had questions
Stayed 1 night in Mar 2025

10/10 Excellent

Arslan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Arslan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Virender

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly, kids love the place. neat, friendly staff.
Stayed 1 night in Mar 2025

6/10 Okay

MEGAN

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Great location, just off I-88 and there is a Cracker Barrel behind the property which you could walk to. There are dozens of dining options on 59. The hotel itself is very safe and very clean. Breakfast has a great selection including pancakes, bagels, toast, yogurt, cereal, oatmeal and a daily hot egg and meat option. There is also milk, juice, coffee and hot chocolate. Our disabled room was perfect. There was plenty of room for my son and his wheelchair and the room was very modern. The bed was very comfortable as were the pillows. Extra towels each day were never a problem. The main reason I scored low was due to thin walls. Our first night was great, however, the walls/ceilings are paper thin to the point you can hear what the guest in the next room is saying, should they elevate their voice in the slightest way. Add in a guest that was extremely loud with what sounded like a party going on and it makes for a sleepless night which marked our second night. We did report the noise around 3am to the front desk and although the noise did stop about 90 minutes, I don't know if that's due to the front desk stepping in or simply the guest next door going to sleep. Our third night was sleepless as well as the guest above us on the 4th floor paced ALL night. Every single step could be heard and it was loud and echoed throughout our room. I've never experienced such poor insulation in a hotel before. I'm not sure if I would stay again or book the Fairfield in the same parking lot.
Stayed 5 nights in Mar 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2025