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voco Chicago Downtown - Riverwalk by IHG

3.5 star property

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Photo gallery for voco Chicago Downtown - Riverwalk by IHG

Welcome to our hotel lobby, featuring a central reception area with a counter and bar seating.
Property video
Experience the city from a high-rise vantage point with stunning views from large windows.
Relax in a spacious room with a large bed, sofa, and flat-screen TV, offering a city view.
Relax in our spacious lobby with a central seating area and comfortable chairs.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Breakfast available
  • Bar

Explore the area

Map
350 W Wolf Point Plaza Building, Chicago, IL, 60654
  • Merchandise Mart
    ‪2 min walk‬
  • Chicago Riverwalk
    ‪11 min walk‬
  • Michigan Avenue
    ‪13 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪23 min drive‬

Room options

View all photos for Premium Room, 1 King Bed (Walk-In Shower)

Room amenity

Premium Room, 1 King Bed (Walk-In Shower)

8.0 out of 10
Very good
(5 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Room amenity

Premium Room

  • 20 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 2 Queen Beds, City View

City view

Premium Room, 2 Queen Beds, City View

8.0 out of 10
Very good
(33 reviews)
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Chicago Skyline View)

City view

Standard Room, 1 King Bed (Chicago Skyline View)

9.8 out of 10
Exceptional
(23 reviews)
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed (Chicago Skyline View)

City view

Grand Room, 1 King Bed (Chicago Skyline View)

9.6 out of 10
Exceptional
(7 reviews)
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility Accessible)

Room amenity

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility Accessible)

  • 20 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Accessible Bathtub, City View (Mobility Accessible)

City view

Premium Room, 2 Queen Beds, Accessible Bathtub, City View (Mobility Accessible)

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Roll-in Shower (Mobility Accessible)

Room amenity

Premium Room, 2 Queen Beds, Roll-in Shower (Mobility Accessible)

8.0 out of 10
Very good
(2 reviews)
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

Room amenity

Grand Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Mobility Accessible (Chicago Skyline View)

City view

Premium Room, 1 King Bed, Mobility Accessible (Chicago Skyline View)

9.0 out of 10
Wonderful
(6 reviews)
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Hearing Accessible

Room amenity

Premium Room, 1 King Bed, Hearing Accessible

10.0 out of 10
Exceptional
(5 reviews)
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Hearing Accessible

Room amenity

Premium Room, 2 Queen Beds, Hearing Accessible

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Hearing Accessible

Room amenity

Standard Room, 1 King Bed, Hearing Accessible

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Hearing Accessible (Chicago Skyline View)

City view

Grand Room, 1 King Bed, Hearing Accessible (Chicago Skyline View)

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Hearing Accessible (Mobility Accessible)

Room amenity

Premium Room, 2 Queen Beds, Hearing Accessible (Mobility Accessible)

9.0 out of 10
Wonderful
(2 reviews)
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed (Chicago Skyline View)

City view

Premium Room, 1 King Bed (Chicago Skyline View)

8.8 out of 10
Excellent
(50 reviews)
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

Room amenity

Standard Room, 1 King Bed (Walk-In Shower)

9.2 out of 10
Wonderful
(19 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds (Bath Shower Combination)

Room amenity

Premium Room, 2 Queen Beds (Bath Shower Combination)

9.0 out of 10
Wonderful
(49 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Room amenity

Standard Room

10.0 out of 10
Exceptional
(4 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Single Bed

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About this property

voco Chicago Downtown - Riverwalk by IHG

Riverwalk hotel with 24-hour fitness centre and sauna
This smoke-free hotel features an indoor pool, a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site.
voco Chicago Downtown - Riverwalk by IHG offers 293 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. 55-inch LCD televisions come with cable channels. Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The sightseeing around voco Chicago Downtown - Riverwalk by IHG gets high marks from our customers. During your stay, you're just a quick walk from Merchandise Mart. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a business centre and 15 meeting rooms
  • On-site recreation includes a 24-hour gym and a sauna
  • Guests really like the accommodation for the cleanliness and spaciousness
  • Just a 3-minute walk from Merchandise Mart and 13 minutes on foot from Chicago Riverwalk
voco Chicago Downtown - Riverwalk by IHG offers its guests an indoor pool, a sauna, and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and 15 meeting rooms are available. Event space at this hotel measures 25000 square feet (2323 square metres) and includes conference space. The business-friendly voco Chicago Downtown - Riverwalk by IHG also features concierge services, express check-out, and a front desk safe. Parking is available for a fee. A complete renovation of voco Chicago Downtown - Riverwalk by IHG was completed in July 2022.

This 3.5-star Chicago hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to noon.
Waterview – On-site restaurant. Guests can enjoy drinks at the bar.
Riverbend Market – On-site coffee shop. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 61 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to noon on weekends; USD 26 to 32 for adults and USD 16 to 23 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Riverbend Market
  • Waterview

Things to do

  • 24-hour gym
  • Indoor pool
  • Sauna

Family friendly

  • Free cot
  • Indoor pool
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 15 meeting rooms
  • 25,000 square feet of conference space
  • Business centre

Outdoors

  • On the riverwalk
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Renovated entire property - July 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 26 to 32 for adults and USD 16 to 23 for children
  • Covered self-parking fee: USD 61 per day (in/out privileges)
  • Early check-in fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 5:00 AM to 11:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Voco Downtown
voco Chicago Downtown
voco Chicago Downtown by IHG
Voco Chicago Riverwalk By Ihg
voco Chicago Downtown an IHG Hotel
voco Chicago Downtown - Riverwalk by IHG Hotel
voco Chicago Downtown - Riverwalk by IHG Chicago
voco Chicago Downtown - Riverwalk by IHG Hotel Chicago

voco Chicago Downtown - Riverwalk by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1830 out of 2850 reviews
Rating 8 - Good. 521 out of 2850 reviews
Rating 6 - Okay. 241 out of 2850 reviews
Rating 4 - Poor. 126 out of 2850 reviews
Rating 2 - Terrible. 132 out of 2850 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ismael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Latha

Travelled with family
Liked: Cleanliness, property conditions & facilities
Convenient to get to downtown. Reasonably accommodating staff but for a few hiccups
Stayed 4 nights in Apr 2025

8/10 Good

Audrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our only issue was that the wifi didn’t work in our room
Stayed 4 nights in Apr 2025

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good clean hotel

Check in was good easy, the room was spacious and clean, beds were comfortable bed linen was fresh and clean. The bathroom is a good size with an over tub shower water pressure was ok we were on the 23rd floor. Towels were clean and fresh. Housekeeping was available if you wanted it.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jia

Stayed 3 nights in Apr 2025

8/10 Good

aleesha

Liked: Cleanliness, staff & service, property conditions & facilities
First time staying here I will be back
Stayed 2 nights in Apr 2025

10/10 Excellent

Eric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

No complaints here. Clean, friendly staff, great food and service. Peaceful environment; very spacious and welcoming dining, bar and commons areas.
Stayed 3 nights in Apr 2025

10/10 Excellent

Endia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Fatima

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the service was amazing best service at a hotel i stayed at
Stayed 4 nights in Apr 2025

10/10 Excellent

Lyns

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property, the bed and pillow were very comfortable and the water machines on the floor was very helpful with the many options you could chose from, sparkling water, cold water and hot water etc..however, my only issue was that parking should not be this expensive.
Stayed 3 nights in Apr 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay, But Breakfast Needs Improvement

I recently stayed at this hotel and overall had a great experience. The staff was friendly, the room was clean and comfortable, and the amenities were solid. However, the breakfast was a bit of a letdown. The food was cold and looked like it had been sitting out for a while, which took away from an otherwise pleasant stay. A little improvement in that area would really make this place top-notch!
Stayed 2 nights in Apr 2025

10/10 Excellent

Shannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice spacious rooms
Stayed 5 nights in Apr 2025

8/10 Good

Kiara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Archit

Liked: Cleanliness, staff & service, room comfort

Amazign location and views

Location is the best part of the hotel. Grand room had really nice views of the lake and skyline. Worth the price. Free water stations and lovely staff. Cons: wifi is slow and got on/off many times. Wont trust it for remote work. Shower has moderately hot water. Coffee machine in our room was not working.
Stayed 3 nights in Apr 2025

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities
very nice staff
Stayed 3 nights in Apr 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Anthony

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful views, great staff, great food and coffee downstairs and good location. Elevator was a bit squeaking or rough but great spot still
Stayed 2 nights in Apr 2025

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Jada

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
there was a cigarette left on the floor in our hotel room and we certainly know it’s not from us.
Stayed 1 night in Apr 2025

4/10 Poor

Jason

Stayed 1 night in Apr 2025

10/10 Excellent

Marissa

Stayed 2 nights in Apr 2025

10/10 Excellent

Kandace

Stayed 2 nights in Apr 2025

2/10 Terrible

Gabriel

Stayed 2 nights in Apr 2025

8/10 Good

Riubert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Luis

Stayed 5 nights in Apr 2025