8/10 Good
Emilie
Travelled with family
19 Aug 2025
Liked: Staff & service
Beautiful view of fireworks over Lake Michigan
Very kind valet staff, even when only unloading and choosing to self park. They helped take our things out of the car and bring them to our room. The room had a spectacular view of Lake Michigan. We were able to watch the Wednesday night fireworks from our room! There was a great walkway right on the lake across from our room. It was a great location to the riverwalk and many restaurants. The room was quite small, and there was not a microwave and there was a very small fridge with no freezer space. We were surprised to learn that our room shared a wall with the elevators, so roughly every 30s-1min there was loud whooshing and clanging noises, all day and all night. The bathroom was very small and the bathtub/insert was dingy due to age and wear. The hotel had signs up saying they were in the midst of remodeling various bathrooms. Be that as it may, the floor tile was cracked and missing strips of grout. The sink was very small and did not drain well due to it’s shallow square bowl. It was pretty worn as well. The towels were not the fluffy fresh kind you hope to find at hotels. They were a little rough and did not dry well. There was nearly no options for purchasing onsite other than a fancy bar/restaurant area, and a small and not varied snack room. They do not offer breakfast. There was a room service dept, but we did not purchase anything. There is no coffee really available. The gym was very nice and had a lot of different equipment. There is a pool as well. GREAT VIEWS!
Emilie
Stayed 2 nights in Aug 2025
