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Waldorf Astoria Chicago

5.0 star property

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Photo gallery for Waldorf Astoria Chicago

Exterior
Fridge, espresso maker, cookware/dishes/utensils
Indoor pool
Courtyard
Breakfast, lunch, dinner served; American cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Room service
  • Parking available
  • Laundry

Explore the area

Map
11 E. Walton Street, Chicago, IL, 60611
  • Michigan Avenue
    ‪3 min walk‬
  • Chicago Riverwalk
    ‪19 min walk‬
  • Millennium Park
    ‪2 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

View all photos for Waldorf Suite, Junior Suite, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Waldorf Suite, Junior Suite, 1 King Bed

  • City view
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom (One Bedroom Deluxe Suite)

View from room

Deluxe Suite, 1 Bedroom (One Bedroom Deluxe Suite)

  • City view
  • 71 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Astoria Suite)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite (Astoria Suite)

  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Suite (Astoria Suite)

55-inch Smart TV with cable channels, Netflix, Hulu

Suite (Astoria Suite)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Corner

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, 2 Bedrooms, Corner

  • City view
  • 141 sq m
  • Sleeps 8
  • 2 King Beds

View all photos for Suite, 1 King Bed, Corner (Gold Coast Corner Suite)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 King Bed, Corner (Gold Coast Corner Suite)

  • City view
  • 79 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Terrace (Roll-In Shower)

View from room

Room, 1 King Bed, Accessible, Terrace (Roll-In Shower)

  • City view
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible (Roll-In Shower)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Superior Room, 1 King Bed, Accessible (Roll-In Shower)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 3 Bedrooms

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Presidential Suite, 3 Bedrooms

  • City view
  • Sleeps 8
  • 3 King Beds

View all photos for Suite, 1 Bedroom (One Bedroom Suite)

Suite, 1 Bedroom (One Bedroom Suite) | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 Bedroom (One Bedroom Suite)

  • City view
  • 61 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room, 2 Queen Beds

  • City view
  • 54 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 King Bed (One Bedroom Deluxe, Roll-in Shower)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Suite, 1 King Bed (One Bedroom Deluxe, Roll-in Shower)

  • City view
  • 71 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Fireplace

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room, 1 King Bed, Fireplace

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Waldorf Suite, Junior Suite, 1 King Bed, Accessible

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Waldorf Suite, Junior Suite, 1 King Bed, Accessible

  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Gold Coast Corner, Roll-in Shower)

View from room

Suite, 1 King Bed, Accessible (Gold Coast Corner, Roll-in Shower)

  • City view
  • 79 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Separate bathtub and shower, deep-soaking bathtub, designer toiletries

Superior Room, 1 King Bed

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Accessible (Roll-in Shower)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room, 2 Queen Beds, Accessible (Roll-in Shower)

  • 54 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (One Bedroom Suite, Roll-In Shower)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 King Bed, Accessible (One Bedroom Suite, Roll-In Shower)

  • City view
  • 61 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed (Roll-in Shower)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Presidential Suite, 1 King Bed (Roll-in Shower)

  • City view
  • 198 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Terrace (Roll-In Shower)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Accessible, Terrace (Roll-In Shower)

  • City view
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Waldorf Astoria Chicago

Luxury Chicago hotel connected to a shopping centre, steps from Oak Street
This smoke-free hotel features a full-service spa, an indoor pool and a restaurant. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a health club, a bar/lounge and a snack bar/deli are on-site.
Waldorf Astoria Chicago offers 214 accommodations with minibars and espresso makers. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. 55-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and designer toiletries.

This Chicago hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool and a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Waldorf Astoria Chicago Spa has 8 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include deep-tissue massages, sports massages and Swedish massages. The spa is equipped with a sauna and a hot tub. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Waldorf Astoria Chicago. During your stay, you'll be connected to a shopping centre and just a quick walk from Michigan Avenue. You'll find features such as free WiFi in public areas and a free area shuttle, plus a full-service spa. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet
  • Enjoy American cuisine while dining at Brass Tack
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Indulge with manicures and pedicures, facials or Swedish massages at Waldorf Astoria Chicago Spa
  • Services include babysitting, free food shopping service and dry cleaning/laundry
  • On-site recreation includes a gym, yoga classes and Pilates classes
  • Steps from Oak Street and 4 minutes on foot from Michigan Avenue
  • Free local-area shuttle service
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Waldorf Astoria Chicago offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and 9 meeting rooms. Spa services, a terrace, and multilingual staff are also featured at the luxury Waldorf Astoria Chicago. A free area shuttle within 1 miles is available. For a fee, parking is available.

This 5-star Chicago hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7 AM to 11 AM.
Brass Tack – This restaurant specialises in American cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Bernard's – This bar specialises in American cuisine and only serves light fare. Open daily.
A complimentary food shopping service is offered and 24-hour room service is available.

Languages

Arabic, Chinese (Mandarin), English, German, Korean, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free area shuttle up to 1 miles
  • Valet parking on site (USD 85 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 7 AM to 11 AM for a fee: USD 15 to 50 for adults and USD 10 to 30 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Bernard's
  • Brass Tack

Things to do

  • Designer stores
  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Pilates classes
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • Free area shuttle
  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 9 meeting rooms
  • Business centre
  • Computer station
  • Conference space

Outdoors

  • On a lake
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (107 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 19 floors
  • Art Deco architecture
  • Ballroom
  • Built in 2009
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Cookware, dishware, and utensils
  • Espresso maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation (varies based on length of stay), plus a deposit of USD 150 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 30 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 to 50 for adults and USD 10 to 30 for children
  • Valet parking fee: USD 85 per night (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chicago Waldorf Astoria
Waldorf Astoria Chicago
Waldorf Astoria Hotel Chicago
Waldorf Astoria Chicago Hotel
Waldorf Astoria Chicago Hotel
Waldorf Astoria Chicago Chicago
Waldorf Astoria Chicago Hotel Chicago

Waldorf Astoria Chicago Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 791 out of 1003 reviews
Rating 8 - Good. 110 out of 1003 reviews
Rating 6 - Okay. 46 out of 1003 reviews
Rating 4 - Poor. 28 out of 1003 reviews
Rating 2 - Terrible. 28 out of 1003 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

annisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall excellent property. Carpet needs cleaning in room 1006
Stayed 3 nights in Mar 2025

10/10 Excellent

Joshau

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our experience was spectacular from the moment we arrived!!
Stayed 2 nights in Feb 2025

10/10 Excellent

Dan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Valet staff was very nice!
Stayed 1 night in Mar 2025

6/10 Okay

Luis Angel

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
The aesthetics of the hotel are not up to par with the category. Tacky furniture with no attention to details. The elavators take 15 minutes to reach the floors, there are lightbulbs in my room out of place
Stayed 1 night in Feb 2025

4/10 Poor

Anthony

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
I felt that what I had paid for a night stay was far too much for the experience I was given. There were too many inconveniences during our stay made me feel this way. After paying EXTRA for valet parking, our baggage took 1 1/2 - 2 hour(s) to get to our room. I had to call the front desk to ask for my bags to be brought up. I asked if we could also get ice and water from room service when asking for my bags which took 1 hour after getting our bags. We only received the water and no ice. Room service brought ice upstairs about 1 hour later. And the pool was mediocre at best. Other than those things, we enjoined our stay. Room service was great when ordering from their menu(s). Food was 4.1/5 and was great late at night. Bed was very comfortable and shower was great. The tub’s a little small, but still pretty nice. Everything was clean too. Overall, it didn’t seem like a true 5-star hotel to me. This place was more like the Hilton Chicago.
Stayed 1 night in Feb 2025

10/10 Excellent

s blake

Stayed 3 nights in Feb 2025

10/10 Excellent

Jenee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Emily, Menasha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jonathan

Stayed 1 night in Feb 2025

10/10 Excellent

Erlinda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Waldorf Astoria offers an exceptional experience that truly stands out. Its convenient location makes it easy to explore nearby attractions, enhancing your stay. The amenities are top-notch, featuring everything from a state-of-the-art fitness center to a luxurious spa, ensuring guests have access to all they need for relaxation and rejuvenation. The staff is a highlight, consistently delivering outstanding service with a warm and welcoming demeanor. Their attention to detail and readiness to assist creates an inviting atmosphere that makes you feel right at home. The room itself is a sanctuary of comfort, complete with a charming terrace and a cozy fireplace, perfect for unwinding after a day of exploration. The bathroom boasts impressive water pressure, making for a refreshing shower experience, and the divine bath adds an extra touch of luxury that is hard to resist. Overall, this hotel excels in providing a memorable stay, combining elegance, comfort, and exceptional service in a welcoming ambiance. Whether for a romantic getaway or a lavish retreat, it’s a destination that promises to impress.
Stayed 1 night in Feb 2025

10/10 Excellent

Catherine V

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 2 nights in Feb 2025

4/10 Poor

asia

Travelled with family
Disliked: Property conditions & facilities
Honestly, it wasn’t worth my time no price. I thought it would be a nice experience but it’s old and you don’t get a five star hotel feel from this. It truly just feels like a Hilton dressed up. Both my mom and I had charges we didn’t recognize and the front desk was less than helpful. I wouldn’t stay again.
Stayed 1 night in Feb 2025

10/10 Excellent

Joyce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and upscale
Stayed 1 night in Feb 2025

10/10 Excellent

Joseph

Stayed 2 nights in Feb 2025

10/10 Excellent

littledoon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was amazing
Stayed 1 night in Feb 2025

10/10 Excellent

adrian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent suite. Complimentary ride within 1 mile of the hotel with the hotel SUV is a big plus especially in the winter.
Stayed 1 night in Feb 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Questions took awhile to get answered. Housekeeping needs to wait and not just enter rooms. Handicap rooms take longer to open door not appropriate they use master key and walk in
Stayed 2 nights in Feb 2025

8/10 Good

Tara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed

The food was so sub-par. For a $200 breakfast for two, I expect the food to be at least hot and cooked to order. For $300 dinner, I expect to feel it was excellent. The meal should have been $150, tops. Always excellent service
Stayed 1 night in Feb 2025

10/10 Excellent

Brian, Bloomington

Stayed 1 night in Feb 2025

10/10 Excellent

Ria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Marcos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

2/10 Terrible

Colleen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room I stayed in was horrible. There was a constant thumping noise all night, the room began flooding through the carpet, the room food service was below average. I was very disappointed in this stay and would not recommend it. I checked out early because of the room conditions.
Stayed 2 nights in Feb 2025

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and elegant property. Updated and quiet in an excellent location which is close to shopping and restaurants.
Stayed 1 night in Feb 2025