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Crowne Plaza Christchurch by IHG

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Photo gallery for Crowne Plaza Christchurch by IHG

Reception
Bar (on property)
Point of interest
Standard Room, 1 King Bed, City View (High Floor) | Minibar, in-room safe, desk, laptop workspace
Standard Room, 1 King Bed, City View (High Floor) | Minibar, in-room safe, desk, laptop workspace

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available

Explore the area

View in a map
764 Colombo Street, Christchurch, 8011
  • Place, Te Pae Christchurch Convention and Exhibition Centre
    ‪1 min walk‬
  • Place, Isaac Theatre Royal
    ‪2 min walk‬
  • Place, Hagley Park
    ‪10 min walk‬
  • Airport, Christchurch (CHC-Christchurch Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room, City View

Minibar, in-room safe, desk, laptop workspace

Standard Room, City View

9.4 out of 10
Exceptional
(17 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(20 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View (High Floor)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, City View (High Floor)

9.8 out of 10
Exceptional
(14 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(26 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Living Area)

Junior Suite, 1 King Bed (Living Area) | Minibar, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed (Living Area)

9.6 out of 10
Exceptional
(10 reviews)
  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

9.2 out of 10
Wonderful
(9 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Low Floor)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Low Floor)

9.6 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 Queen Bed, Accessible (Low Floor)

Minibar, in-room safe, desk, laptop workspace

Room, 1 Queen Bed, Accessible (Low Floor)

10.0 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Minibar, in-room safe, desk, laptop workspace

Standard Room

8.8 out of 10
Excellent
(15 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About this property

Crowne Plaza Christchurch by IHG

This smoke-free hotel features 2 restaurants, a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, 24-hour room service, a business centre and conference space are on-site.
Crowne Plaza Christchurch by IHG offers 204 air-conditioned accommodations with minibars and a safe. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

This Christchurch hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Crowne Plaza Christchurch by IHG's great location gets high marks from our customers. During your stay, you're just a quick walk from Te Pae Christchurch Convention and Exhibition Centre. Enjoy features like free WiFi in public areas, plus 2 restaurants and a gym.
  • Free WiFi
  • Enjoy Modern European cuisine while dining at Market Place Restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the location
  • Steps from Te Pae Christchurch Convention and Exhibition Centre and Isaac Theatre Royal
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 3122 square feet (290 square metres) and includes conference space. A fitness centre, a library, and multilingual staff are also featured at the luxury Crowne Plaza Christchurch by IHG. Parking is available for a fee.

This 4.5-star Christchurch hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Market Place Restaurant – This restaurant specialises in Modern European cuisine and serves breakfast and dinner. A children's menu is available.
Cafe 1851 – This café specialises in Modern European cuisine and serves breakfast, brunch and lunch. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, uncovered parking on site (NZD 25 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: NZD 38 for adults and NZD 25 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Cafe 1851
  • Market Place Restaurant

Things to do

  • Gym
  • Library

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3,122 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (109 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 17 floors
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 50 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NZD 38 for adults and from NZD 25 for children
  • Uncovered self-parking fee: NZD 25 per night (in/out privileges)
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Crowne Plaza Christchurch Hotel
Crowne Plaza Christchurch
Crowne Plaza Christchurch
Crowne Plaza Christchurch by IHG Hotel
Crowne Plaza Christchurch an IHG Hotel
Crowne Plaza Christchurch by IHG Christchurch
Crowne Plaza Christchurch by IHG Hotel Christchurch

Crowne Plaza Christchurch by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 689 out of 1003 reviews
Rating 8 - Good. 213 out of 1003 reviews
Rating 6 - Okay. 49 out of 1003 reviews
Rating 4 - Poor. 31 out of 1003 reviews
Rating 2 - Terrible. 21 out of 1003 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Norma

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff in reception and restaurant were attentive, knowledgeable, and kind
Stayed 2 nights in Feb 2026

10/10 Excellent

Bryley

Stayed 2 nights in Oct 2025

8/10 Good

KATHARYN

Stayed 1 night in Dec 2025

10/10 Excellent

John Christopher

Liked: Cleanliness, staff & service, amenities
It was our first time staying at the Crowne Plaza in Christchurch, and we absolutely loved it, definitely worth coming back. Check-in was slightly slow, which could be improved. The room was beautiful, though the body moisturizer didn’t pump properly and may have been empty. There was also no complimentary water bottle provided. On the positive side, the breakfast buffet was delicious and the staff were wonderful.
Stayed 1 night in Jan 2026

10/10 Excellent

Benjamin

Stayed 4 nights in Jan 2026

8/10 Good

Robert

we were given an end room on 16th Floor. Unfortunately, the air was stale and the aircon didn't pump out fresh air. We were given another room on the same floor with a balcony which was great. It
Stayed 2 nights in Jan 2026

6/10 Okay

Jean, stow

Stayed 1 night in Jan 2026

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities
Room very clean, staff very helpful and friendly, bathroom very good
Stayed 3 nights in Jan 2026

10/10 Excellent

Matthew

Stayed 2 nights in Jan 2026

4/10 Poor

Jim

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I will never use Travelocity to book a room or a flight again. Other than the receptionist at the hotel being pleasant they made it very clear that a booking through a third party did not have the same status. Even though I had clearly communicated that we would be a day late getting to Christchurch, and the hotel communicated back, they still had my reservation all messed up and it a very long time to get it straightened out and they let me know it was due to booking through a third party. I am with a group and have also let everyone know not to book through services like yours. It was a very bad experience, never again. Jim McDermott
Stayed 4 nights in Jan 2026

4/10 Poor

Roger

Liked: Staff & service
Disliked: Cleanliness, amenities
Not worth the price. Cleanliness is not on the level you would expect. First room smelled moldy and in the second heating didn‘t work (as in some other rooms).
Stayed 3 nights in Jan 2026

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great modern hotel. Close to great restaurants. Staff were very friendly.
Stayed 2 nights in Jan 2026

8/10 Good

Chong

Stayed 2 nights in Jan 2026

10/10 Excellent

Robert, Verona

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel, short walk to all the shops and restaurants. Very close to the Casino, and the Tram pick up is right out front. The Bar has some good Happy Hour specials everyday. The Staff were all very nice. We would stay there again.
Stayed 1 night in Jan 2026

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2026

10/10 Excellent

JoAnn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was great, clean, and nicely decorated with complete amenities. The staff was helpful and friendly. The hotel is in a great location.
Stayed 1 night in Jan 2026

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and staff. Rooms were nice and clean. Fantastic downstairs lounge. Conveniently located to everything!
Stayed 3 nights in Jan 2026

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent lounge
Stayed 1 night in Jan 2026

10/10 Excellent

Siobhan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great location
Stayed 2 nights in Jan 2026

10/10 Excellent

Nicola

Liked: Cleanliness, amenities, property conditions & facilities
I highly recommend this hotel to anyone visiting Christchurch. Its central location is unbeatable, with major attractions within walking distance. The guest rooms have every amenity for comfort and reflect a clear 'guest-first' philosophy. I enjoyed my stay and thank the professional staff for their exceptional hospitality.
Stayed 2 nights in Jan 2026

8/10 Good

Catherine

Stayed 1 night in Jan 2026

8/10 Good

Shalvin

Travelled with family
Liked: Cleanliness, staff & service
Front desk staff friendly and accomodating. Cleaning staff good. Gym access with good workout facility. Fresh cold water available in Gym and Foyer. Some room lights not working. Door sensor and swipe card issues. Parking is next to hotel but requires third party payment $NZD 25. Maintenance of property requires some attention. Did not have meal at hotel as lots of options outside but prices are very reasonable. Central prime location.
Stayed 1 night in Jan 2026

2/10 Terrible

Omri

Stayed 1 night in Jan 2026

8/10 Good

Jeremy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good variety for all diet types, kind and courteous staff
Stayed 3 nights in Dec 2025

2/10 Terrible

Aradhana

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room doesn’t get cleaned properly ( not vacuumed), doesn’t give basic amenities like slippers, the staff wasn’t very nice either.
Stayed 5 nights in Dec 2025