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Hotel VulcĂŁo

4.0 star property

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Poolside bar
Reception
Meeting facility
2 outdoor pools

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
Ribeira Grande de Santiago, Cidade Velha, Ilha de Santiago
  • Place, Igreja Nossa Senhora do Rosario
    â€Ș18 min walk‬
  • Place, SĂŁo Francisco monastery and church
    â€Ș4 min drive‬
  • Place, Royal Fortress of SĂŁo Filipe
    â€Ș4 min drive‬
  • Airport, Santiago Island (RAI-Praia Intl.)
    â€Ș29 min drive‬

Room options

View all photos for Suite

In-room safe, desk, rollaway beds, free WiFi

Suite

  • 30 sq m
  • Sleeps 4
  • 1 Double Bed OR 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Double or Twin Room

In-room safe, desk, rollaway beds, free WiFi

Standard Double or Twin Room

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room

In-room safe, desk, rollaway beds, free WiFi

Family Room

7.0 out of 10
Good
(2 reviews)
  • 30 sq m
  • Sleeps 5
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Hotel VulcĂŁo

This hotel features 2 outdoor pools, a restaurant and 2 bars/lounges. WiFi in public areas is free. Additionally, a fitness centre, a poolside bar and a snack bar/deli are on-site.
Hotel VulcĂŁo offers 58 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to balconies. 42-inch plasma televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.
During your stay at Hotel VulcĂŁo, you'll be within walking distance of Igreja Nossa Senhora do Rosario. Features include free WiFi in public areas, plus 2 outdoor pools and 2 bars.
  • Free WiFi
  • The restaurant, poolside bar and 2 bars/lounges offer choices for drinking and dining
  • Take a swim in the 2 outdoor pools
  • Amenities include a front desk safe, meeting rooms and a conference centre
  • On-site recreation includes a gym
  • Just a 3-minute drive from Igreja Nossa Senhora do Rosario and a few minutes from SĂŁo Francisco monastery and church
  • Airport shuttle service available for a fee
As a guest of Hotel VulcĂŁo, you'll find 2 outdoor swimming pools, a fitness centre, and a children's pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

The business-friendly Hotel VulcĂŁo also features multilingual staff, a garden, and coffee/tea in common area. An airport shuttle (available on request) is available for a fee.

Smoking is allowed in designated areas at this 4-star Cidade Velha hotel.

On-site venue – This beachfront restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge) during limited hours on request

Food and drink

  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Children's pool
  • Gym

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

More

  • 2 floors
  • 8 buildings
  • Designated smoking areas

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch plasma TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 1 PM; check-in end time: 4 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel VulcĂŁo

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 21.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.49 per person, per night. This tax does not apply to children under 17 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: EUR 21.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Hotel VulcĂŁo offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel VulcĂŁo Cidade Velha
VulcĂŁo Cidade Velha
Hotel VulcĂŁo Hotel
Hotel VulcĂŁo Cidade Velha
Hotel VulcĂŁo Hotel Cidade Velha

Hotel VulcĂŁo Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 25 out of 63 reviews
Rating 8 - Good. 13 out of 63 reviews
Rating 6 - Okay. 15 out of 63 reviews
Rating 4 - Poor. 5 out of 63 reviews
Rating 2 - Terrible. 5 out of 63 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

6.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Tatiana

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel has nice views, but the bathrooms need renovation. The shower is not working properly, and the hall bathroom needs renovation. The food there isn't that good, especially the steak. They don't have an iron in the room they charge you for ironing your clothes.the pool for me needs two more stairs holding.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay ocean view room nice n clean
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Maria Andradina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and Nice. Breakfast was great. Personal was very kind. Swimming pool was great. Dinner was great. I Will come again. I will recommand this beautiful hotel
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Eloy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing. Love the staff which is more important than everything else.
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend it.
Stayed 7 nights in Apr 2024
Verified

4/10 Poor

Luisa

Disliked: Cleanliness, staff & service, amenities
First off, the cleaning quality was very poor, I have images that I would wish to add to this review. From the walls, cobwebs all over the corner of the room, visible blood from previous tenant smashing mosquitoes on the wall, and small ants crawling all over our bedsheet. We paid for the pool, since my mother is an elderly so it’s safer than ocean water, yet we had to ask for it to be filled with water, which was never complete. Similiar to request we had for additional towels and fixing of in our room which was never filled. If the owner is reading this, don’t go yelling at your employees especially your cleaners being that they were walking around with all cleaning supply in hands no proper cart system in a huge hotel, wearing fliflops while cleaning, and all of them never smiled implying the harsh reality of their conditions - I gave it a 2 start because the holiday event we went too was lovely but not worth knowing your employees were working 18 hrs shift leaving at 2-3 am to return to work at 9 am the same day. This place is exploiting their workers with minimum support, fair wage and training. As a Cape Verdean born guest, it was disheartening seeing what blood and sweat kept a “hotel”, an illusion of rest and relaxation, alive. The man that owns this place needs a huge reality check.
Ants in bed from the moment we came in
Broken shower fixer leading to excess water all over the floor
Dirty lambs with insects inside and a shit ton of mosquitoes in the room - couldn’t sleep the first night
Dirty stained walls
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Mathias

Liked: Cleanliness, staff & service
in den Pools war 2 Tage kein Wasser. es ist eine grosse Hotelanlage, aber nur sehr wenig GĂ€ste
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

Mitsa

Liked: Staff & service, amenities
Bom espaço a ótimo preço porém a cama poderia ser melhor. Do resto tudo ótimo
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Siv Kristin

Liked: Cleanliness, staff & service, amenities
Helt ok rene rom, god service, fint naturlig basseng.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service
Funcionårios muito simpåticos! Pequeno-almoço muito bom!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
TrÚs bon accueil. Restaurant au top. Nous avons passé a merveilleux séjour.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, room comfort

Belle chambre belle vue

TrĂšs grande chambre face Ă  la mer. Nous sommes arrivĂ©s aprĂšs 21h , le restaurant devait ĂȘtre fermĂ©, ils se sont dĂ©menĂ©s pour nous chercher des pizzas. Il y a une petite crique pour pouvoir se baigner en mer (Ă©chelle pas trĂšs facile pour remonter) et une piscine d’eau de mer. Super expĂ©rience en octobre, saison creuse pour ici.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Eduardo canete

Liked: Cleanliness, staff & service, property conditions & facilities
Tres accueillants
Stayed 7 nights in Jan 2025
Verified

10/10 Excellent

franck

Liked: Cleanliness, staff & service, room comfort

Une nuit vulcao

Accueil excellent’ Grande piscine et baie protĂ©gĂ©e en mer Calme quasiment personne Restaurant trĂšs bien sauf Ps de terrasse
Stayed 1 night in Apr 2024
Verified

8/10 Good

Sibileau

Liked: Cleanliness, staff & service
les horaires affichées pour le service des repas ne sont pas toujours respectés. c est un établissement toujours en travaux, le personnel est à l écoute et serviable. point négatif, un peu éloigné du centre de cidade velha. .
Stayed 10 nights in Mar 2024
Verified

2/10 Terrible

Philippe

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
L ambiance. Nous etions seuls dans cet immense hotel. Wifi non fonctionnel. A deconseiller
Stayed 1 night in Mar 2024
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

LĂĄ frustration

C’est une colonie de vacances pour la capitale. Piscine publique payante, avec repas de baptĂȘmes noces les week-ends . Vous-vous trouvez loin de tout sans autre choix, dans une chambre qui ressemblerait plutĂŽt Ă  des dortoirs. Bon courage
Stayed 2 nights in Jan 2024
Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities
Es stimmt, dass die Unterkunft schon ein wenig in die Jahre gekommen ist. Aber alles ist sauber und das Personal ist freundlich und hilfsbereit. Das FrĂŒhstĂŒck bietet eine große Auswahl, aber es wird tatsĂ€chlich nichts nachgelegt. Man sollte also pĂŒnktlich erscheinen. Der Pool hat uns besonders gut gefallen. Er wird tĂ€glich mit frischem Meerwasser befĂŒllt. Uns hat der Aufenthalt dort gut gefallen, auch wenn das eine oder andere verbesserungswĂŒrdig ist.
Stayed 1 night in Oct 2023
Verified

4/10 Poor

Ivan

Disliked: Cleanliness, property conditions & facilities
Le lit d'appoint était vraiment de mauvaise qualité, il s'affaissait complÚtement !!
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

francois

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L equipe de l'hĂŽtel ultra pro et incroyablement gentille er aux petits soins avec nous, l.ambiance de feu lorsqe nous sommes arrives le dimanche, les piscines, la piscine naturelle, le buffet, les cocktails, un top souvenir pour nous !
Stayed 3 nights in Apr 2023
Verified

6/10 Okay

Gilberto

SĂ©jour convenable. Grande hĂŽtel avec beaucoup du personnels, mais ils ne font pas grand chose car. Pas de client bizarre. Grande chambre avec un lit trĂšs dur, et le moteur de la climatisation bruyant. Petite salle de bain, pas de gel douche, mais beaucoup de petits cafards a cause de la planche en bois dans la douche.
Stayed 4 nights in Mar 2023
Verified

6/10 Okay

Holger

Liked: Cleanliness, property conditions & facilities
Das Hotel ist ein großer Komplex außerhalb des Ortes. Die Zimmer sind groß und sauber und mit dem nötigsten ausgestattet.
Stayed 4 nights in Nov 2022
Verified

10/10 Excellent

Gilberto

Liked: Property conditions & facilities, room comfort

Vue sur la mer

Super hĂŽtel au bord de la mer. Chambre spacieuse confortable.
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Sven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Personal war sehr freundlich, sehr ruhige Lage, toller Meerwasserpool
Stayed 2 nights in Nov 2021
Verified

6/10 Okay

Almar

OĂș sont les quatre Ă©toiles ?

Tout d’abord, lorsque je suis entrĂ©e dans la chambre, le personnel n’est mĂȘme pas capable de me dire bonjour ou mĂȘme bon sĂ©jour. Ensuite, je suis arrivĂ© pour dĂ©jeuner vers 14h50 sachant que le buffet ferme Ă  15h30 lorsque je suis allĂ© me servir il n’y avait que du riz j’ai dĂ» beaucoup attendre. Alors que, le lendemain je suis reparti au buffet qui ouvrait Ă  12h30 celui ci ne fut ouvert qu’à 14h. Cependant j’ai eu la bonne surprise d’ĂȘtre servi par une personne trĂšs agrĂ©able et attentionnĂ©e qui m’a accompagnĂ© tout au long du sĂ©jour. NĂ©anmoins, j’ai comme mĂȘme bien mangĂ©, bien profitĂ© de la piscine. De plus la climatisation ne marchait pas et il y avait des insectes de partout. Je n’ai pas aimĂ© la rĂ©ception le personnel peu professionnel. Pour conclure je ne dirais Pas que ce n’est un bon hĂŽtel , puisque que pour passer la journĂ©e c’est trĂšs bien je dirais juste qu’il ne correspond pas Ă  un quatre Ă©toiles. De
Stayed 1 night in Aug 2021