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Hilton Garden Inn Cincinnati/Mason

Property class: 3

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Photo gallery for Hilton Garden Inn Cincinnati/Mason

Terrace/patio
Daily continental breakfast for a fee
Reception
Indoor pool
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
5200 Natorp Blvd, Mason, OH, 45040
  • Place, Deerfield Towne Center
    ‪9 min walk‬
  • Place, Regal Deerfield Town Center
    ‪11 min walk‬
  • Place, Governor's Plaza
    ‪2 min drive‬
  • Airport, Cincinnati, OH (CVG-Cincinnati - Northern Kentucky Intl.)
    ‪42 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing) | Living area | 32-inch LCD TV with premium TV channels, TV, MP3 dock

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

8.8 out of 10
Excellent
(3 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Living area | 32-inch LCD TV with premium TV channels, TV, MP3 dock

Suite, 1 King Bed

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Hearing)

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Jetted Tub (3x3 Shower)

Room, 1 King Bed, Accessible, Jetted Tub (3x3 Shower) | Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Jetted Tub (3x3 Shower)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Mini-fridge, microwave, coffee/tea maker

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

King Room

  • Sleeps 2

King Room With Sofabed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5

Room with Two Queen Beds-Hearing Accessible

  • Sleeps 4

2 Queen Beds Room

  • Sleeps 4

Junior King Suite

  • Sleeps 4

Hearing Access King Room

  • Sleeps 2

Mobility Access King Room with Whirlpool 3X3Shower

  • Sleeps 2

Mobility hearing Access Two Queen Room with tub

  • Sleeps 4

King Room With Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 2

King Room With Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 4

One-Bedroom King Suite

  • Sleeps 4

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

9.8 out of 10
Exceptional
(29 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Living area | 32-inch LCD TV with premium TV channels, TV, MP3 dock

Junior Suite, 1 King Bed

8.0 out of 10
Very good
(4 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

9.4 out of 10
Exceptional
(25 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Hilton Garden Inn Cincinnati/Mason

Along with an indoor pool, this hotel has a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a business centre and conference space. Housekeeping is available on request.
Hilton Garden Inn Cincinnati/Mason offers 110 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, designer toiletries and hairdryers.

This Mason hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and an iron/ironing board. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Cincinnati/Mason. During your stay, you'll be within walking distance of Deerfield Towne Center. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free WiFi and wired Internet
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym
  • 10 minutes by car from Kings Island and 10 minutes from Great Wolf Lodge Cincinnati Mason
  • Cats and dogs welcome for a fee
Hilton Garden Inn Cincinnati/Mason offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 2250 square feet (209 square metres) and includes conference space. The business-friendly Hilton Garden Inn Cincinnati/Mason also features a terrace, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available.

For a fee, guests can enjoy a continental breakfast daily from 7 AM to 11 AM.
Great American Grill – On-site restaurant.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily continental breakfast available 7 AM to 11 AM for a fee: USD 9.95 to 9.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Great American Grill

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 2,250 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Smooth flooring in room
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2010
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 9.95 to 9.95 per person
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cincinnati-Mason Hilton Garden Inn
Hilton Garden Inn Cincinnati-Mason
Hilton Garden Inn Hotel Cincinnati-Mason
Hilton Garden Inn Cincinnati/Mason Hotel Mason
Hilton Garden Inn Cincinnati/Mason Ohio
Hilton Garden Inn Cincinnati-Mason Hotel
Hilton Garden Inn Cincinnati Mason
Hilton Garn Cincinnati Mason
Hilton Cincinnati Mason Mason
Hilton Garden Inn Cincinnati Mason
Hilton Garden Inn Cincinnati/Mason Hotel
Hilton Garden Inn Cincinnati/Mason Mason
Hilton Garden Inn Cincinnati/Mason Hotel Mason

Hilton Garden Inn Cincinnati/Mason Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 585 out of 1000 reviews
Rating 8 - Good. 288 out of 1000 reviews
Rating 6 - Okay. 78 out of 1000 reviews
Rating 4 - Poor. 27 out of 1000 reviews
Rating 2 - Terrible. 22 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Carly

Stayed 1 night in Dec 2025

10/10 Excellent

Camryn

Clean & friendly. Also in a convenient location. Would stay again!
Stayed 2 nights in Dec 2025

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Dec 2025

10/10 Excellent

Cathy

Business traveller
Liked: Cleanliness, amenities
Excellent stay!
Stayed 1 night in Dec 2025

8/10 Good

Rakesh

Stayed 1 night in Dec 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is nice and no issues
Stayed 1 night in Dec 2025

10/10 Excellent

Valerie

Liked: Cleanliness, amenities, property conditions & facilities
We were visiting family and friends over the weekend of 12/12 to 12/14 when the winter storm came through. First, check in was great! Desk attendant was friendly and professional, the lobby was warm and welcoming and we were pleasantly surprised to see a full service restaurant. Not only do the offer a breakfast buffet and menu service (at a separate cost), the serve breakfast until 10 on weekdays and 11 on weekends - perfect for the non-business travelers who want a leisurely morning. The night the storm came in, we had brought our 3 year old granddaughter to stay with us. The indoor pool was clean and perfect size. She had a ball and swam her heart out. When it was time for dinner, the chef was unable to make it in. But, the amazing bartender and manager rolled up their sleeves to feed and provide the much needed “cocktails” to their stranded guests. Super impressive!! Can’t say enough good things about this Hilton Garden - that Sunday morning was still pretty treacherous and the chef was not able to get to work. Once again, those who were able to make it, prepared meals and served everyone like family. Due to the delays, the front desk staff allowed a late check out at no additional cost and, once again, most accommodating and super friendly! The room was a great size and very clean. The bed was comfortable and the mini bar area with coffee maker and mini fridge were super convenient. Would highly recommend this hotel for business or pleasure traveling.
Stayed 2 nights in Dec 2025

8/10 Good

Judith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hard to figure heating
Stayed 2 nights in Dec 2025

10/10 Excellent

Daryl

Stayed 1 night in Dec 2025

6/10 Okay

cynthia, raleigh

We originally received keys that didn’t work, then the keys worked but the room was occupied! Once resolved, the room was fine.
Stayed 2 nights in Dec 2025

2/10 Terrible

Amy

Stayed 1 night in Dec 2025

2/10 Terrible

Marcus

Disliked: Staff & service
Stayed 1 night in Nov 2025

6/10 Okay

Leila, N. Olmsted

Travelled with family
Liked: Amenities
Disliked: Cleanliness
The beds could use clean sheets
Stayed 1 night in Nov 2025

10/10 Excellent

Bonnie

Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff, room was clean, will stay here again
Stayed 1 night in Oct 2025

10/10 Excellent

Lisa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice. From the front desk gentleman at check in, the breakfast hostess to the checkout lady, all very nice and friendly.
Stayed 1 night in Nov 2025

8/10 Good

venkata

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay
Stayed 1 night in Oct 2025

6/10 Okay

Starla

Stayed 3 nights in Oct 2025

6/10 Okay

Familiah

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The room was ok, it could be cleaner the furniture was dusty
Stayed 2 nights in Nov 2025

10/10 Excellent

Kady

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was as expected. Nice hotel
Stayed 1 night in Nov 2025

8/10 Good

Rolf

Liked: Cleanliness, staff & service, amenities
Courteous staff. Nice room, very convenient location.
Stayed 1 night in Oct 2025

6/10 Okay

Sharon

Disliked: Staff & service
Rude front desk staff, no trash cans or tissues
Stayed 1 night in Oct 2025

10/10 Excellent

Pamela

Stayed 1 night in Oct 2025

10/10 Excellent

DEBI, SAN RAMON

Stayed 1 night in Oct 2025

10/10 Excellent

David

Stayed 1 night in Oct 2025

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, good air conditioning. The breakfast was expensive!!!
Stayed 1 night in Oct 2025

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