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City Express by Marriott Ciudad Juarez

3.5 star property

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Photo gallery for City Express by Marriott Ciudad Juarez

Guests can enjoy a relaxing evening in the hotel's outdoor seating area under a spacious umbrella.
Enjoy cooking in this well-equipped kitchen with a central island, perfect for meal preparation and entertaining.
Cozy retreat with a desk, sofa, and compact kitchenette for a comfortable stay.
Experience the convenience of CityExpress, offering a range of rooms with easy access to a shuttle service.
Welcome to CityExpress, where friendly staff are available to assist you at the reception desk, surrounded by a large landscape photograph.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Housekeeping
  • Gym
  • Laundry
  • Parking included

Explore the area

Map
Av. Tomas Fernandez 7810, Col. Partido Doblado, Ciudad Juárez, CHIH, C.P. 32424
  • Plaza Portales 802
    ‪3 min walk‬
  • American Consulate
    ‪6 min drive‬
  • Paso del Norte International Bridge
    ‪9 min drive‬
  • Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(18 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Queen Bed with Sofa bed

Suite, 1 Queen Bed with Sofa bed | Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 Queen Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Queen Bed, Non Smoking

8.2 out of 10
Very good
(14 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About this property

City Express by Marriott Ciudad Juarez

Hotel with free breakfast, steps from Plaza Portales 802
Along with a fitness centre, this smoke-free hotel has a 24-hour business centre and a business centre. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking and a free area shuttle. Other amenities include conference space, dry cleaning and laundry facilities.
City Express by Marriott Ciudad Juarez offers 114 accommodations with air conditioning. 32-inch LED televisions come with cable channels.

Bathrooms include a shower. Guests can surf the web using complimentary wired and wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Children aged under 12 years old are not allowed in the fitness facility without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at City Express by Marriott Ciudad Juarez. During your stay, you're just a quick walk from Plaza Portales 802. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a gym
  • Steps from Plaza Portales 802 and a 2-minute drive from ITESM Campus Juárez
  • Free bus station shuttle and local-area shuttle service
Public spaces have free WiFi and wired Internet. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served daily. Event space at this hotel measures 409 square feet (38 square metres) and includes conference space. An area shuttle within 10 kilometres and a bus station shuttle are free. A fitness centre, a vending machine, and laundry facilities are also featured at the business-friendly City Express by Marriott Ciudad Juarez. Free self parking is available.

This 3.5-star Ciudad Juárez hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle up to 10 kilometres
  • Free bus station shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends

Things to do

  • Gym

Family friendly

  • Free area shuttle
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 409 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2004
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Room service

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

City Express Ciudad Juárez
City Express Ciudad Juárez Ciudad Juarez
City Express Ciudad Juárez Hotel
City Express Ciudad Juarez Hotel Ciudad Juarez
City Express Ciudad Juárez Hotel Ciudad Juarez

City Express by Marriott Ciudad Juarez Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 490 out of 1005 reviews
Rating 8 - Good. 276 out of 1005 reviews
Rating 6 - Okay. 117 out of 1005 reviews
Rating 4 - Poor. 58 out of 1005 reviews
Rating 2 - Terrible. 64 out of 1005 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Karina

Stayed 3 nights in Mar 2025

10/10 Excellent

Erick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jose Luis

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Luis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Maximiliano

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good.
Stayed 2 nights in Mar 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2025

6/10 Okay

Luis, El Paso

Travelled with family
Disliked: Cleanliness, staff & service
We could hear the music from the bars.
Stayed 1 night in Mar 2025

10/10 Excellent

Azucena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Francisco

Stayed 1 night in Feb 2025

10/10 Excellent

Fernando

Liked: Cleanliness
Stayed 3 nights in Feb 2025

10/10 Excellent

Ary

Liked: Cleanliness, staff & service, property conditions & facilities
👌
Stayed 1 night in Feb 2025

10/10 Excellent

Diego

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was easy to book
Stayed 1 night in Feb 2025

4/10 Poor

Carlos Daniel

Stayed 1 night in Feb 2025

8/10 Good

Erika

Stayed 1 night in Feb 2025

2/10 Terrible

Francisco

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Oscar

Stayed 2 nights in Jan 2025

10/10 Excellent

Felipe

Stayed 1 night in Jan 2025

10/10 Excellent

Maximiliano

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Jan 2025

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Dec 2024

10/10 Excellent

Rogelio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything went great
Stayed 1 night in Dec 2024

2/10 Terrible

MIGUEL ANGEL

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have traveled the world and this was one of the worst hotels that I have ever stayed at. The room was small, outdated and dirty. The bed was tiny and uncomfortable. The food was awful and the customer service was rude and dismissive. When I wanted to discuss issues with my reservation with the manager, the manager was never present. In the USA Marriott is generally recognized as a quality hotel. How this hotel ever became a part of the Bonvoy group and to have the Marriott flag is incomprehensible I would not recommend that anyone stay at this hotel.
Stayed 6 nights in Dec 2024

10/10 Excellent

Sergio Genaro Martinez

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 3 nights in Nov 2024

8/10 Good

Ruben

Stayed 1 night in Aug 2024