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Four Points by Sheraton Ciudad Juárez

3.5 star property

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Photo gallery for Four Points by Sheraton Ciudad Juárez

Lobby
Lobby
Lobby
Bar (on property)
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free airport shuttle
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Av. Del Charro 215 - 2 Col. Partido Diaz, Ciudad Juárez, CHIH, 32349
  • Place, UACJ - Universidad Autónoma de Ciudad Juárez
    ‪5 min walk‬
  • Place, Paso del Norte Cultural Center
    ‪15 min walk‬
  • Place, Plaza de las Americas
    ‪5 min drive‬
  • Airport, Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.)
    ‪26 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Deluxe Room, 1 King Bed with Sofa bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(9 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Traditional Room, 1 King Bed

Traditional Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Traditional Room, 1 King Bed

9.6 out of 10
Exceptional
(31 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

8.6 out of 10
Excellent
(7 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Traditional Room, 2 Queen Beds

Traditional Room, 2 Queen Beds | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Traditional Room, 2 Queen Beds

9.4 out of 10
Exceptional
(23 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds
  • Free Wi-Fi

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Exterior
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includes taxes & fees
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About this property

Four Points by Sheraton Ciudad Juárez

An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas, free self parking and free airport drop-off are also provided. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site. Housekeeping is available on request.
Four Points by Sheraton Ciudad Juárez offers 139 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. 45-inch Smart televisions come with cable channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Four Points by Sheraton Ciudad Juárez. During your stay, you're just a quick walk from UACJ - Universidad Autónoma de Ciudad Juárez. Enjoy features like free WiFi in public areas, free self-parking and free airport drop-off service.
  • Free WiFi
  • Free self-parking
  • Enjoy American cuisine while dining at El Sardinero
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and convenience store
  • On-site recreation includes a gym
  • 8 minutes by car from American Consulate and 13 minutes from Fort Bliss
  • Free airport drop-off shuttle service
Four Points by Sheraton Ciudad Juárez offers its guests an outdoor pool and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

There's an onsite business centre. A terrace, a vending machine, and a fireplace in the lobby are also featured at the business-friendly Four Points by Sheraton Ciudad Juárez. A free shuttle from the hotel to the airport is free (available on request). Self parking is free.

This 3.5-star Ciudad Juárez hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to noon.
El Sardinero – This restaurant specialises in American cuisine. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free airport drop-off shuttle from 8:00 AM to 5:00 PM on request
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 270 for adults and MXN 150 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • El Sardinero

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in hallways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Communal living room
  • Comprehensive food waste policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination

Entertainment

  • 45-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 270 for adults and from MXN 150 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Four Points by Sheraton Ciudad Juárez offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 9:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Four Points by Sheraton Ciudad Juárez Hotel
Four Points by Sheraton Ciudad Juárez Ciudad Juárez
Four Points by Sheraton Ciudad Juárez Hotel Ciudad Juárez

Four Points by Sheraton Ciudad Juárez Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 475 out of 663 reviews
Rating 8 - Good. 86 out of 663 reviews
Rating 6 - Okay. 47 out of 663 reviews
Rating 4 - Poor. 25 out of 663 reviews
Rating 2 - Terrible. 30 out of 663 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ernesto Adiel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Romina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at this hotel and had very pleasant experience. The room was clean, comfortable, and well maintained, whith all basics amenities you need for a relaxing stay. The staff were friendly and helpful, always .willing to assist with question and request.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Leonardo

Liked: Cleanliness, amenities, property conditions & facilities
Smelled good, clean, breakfast was amazing!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Esmeralda

Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff, clean room.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Florlena

Liked: Cleanliness, staff & service, property conditions & facilities
great service and food
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Rogelio

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoy this place
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. The best in Juarez
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities
Breakfast was very good
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, amenities
Great staff!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Tirso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely top place to stay when visiting Juarez

Room was clean and amazing. Staff was super friendly and welcoming
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Lluvia

Liked: Cleanliness, amenities, property conditions & facilities
I love stay in this property always a Have a good experience.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Lluvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good I recommend the hotel.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

CARLOS

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel is 5 stars ,from the parking to the rooms everything is excellent,
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was excelent, the buffet at tha bar was great
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shops super close, and safe!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Rodrigo

Liked: Cleanliness, amenities, property conditions & facilities
Excelent location with all services
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay again
Stayed 1 night in May 2025
Verified

8/10 Good

miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool on the roof top was really nice view
Atardecer
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful Hotel will do again.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super good I always like to stay in this hotel very good accommodation.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, amenities
All great overall!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super excelent
I like the pool!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 1 night in Nov 2025