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Krystal Urban Ciudad Juárez by US Consulate

3.0 star property

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Photo gallery for Krystal Urban Ciudad Juárez by US Consulate

In-room safe, desk, blackout curtains, soundproofing
Lobby sitting area
Interior detail
Exterior
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Gym
  • Room service

Explore the area

View in a map
Av. Tecnologico 3750, Partido Iglesias, Ciudad Juárez, CHIH, 32528
  • Plaza Las Misiones
    ‪19 min walk‬
  • Star Medica Hospital Ciudad Juarez2
    ‪2 min drive‬
  • American Consulate
    ‪3 min drive‬
  • Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Double Beds

8.8 out of 10
Excellent
(85 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed

8.4 out of 10
Very good
(78 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Room Standard

In-room safe, desk, blackout curtains, soundproofing

Quadruple Room Standard

8.0 out of 10
Very good
(1 review)
  • Sleeps 4

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About this property

Krystal Urban Ciudad Juárez by US Consulate

Hotel with free parking, near Star Medica Hospital Ciudad Juarez2
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Housekeeping is available on request.
Krystal Urban Ciudad Juárez by US Consulate offers 120 air-conditioned accommodations with a safe and a hairdryer. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.

This Ciudad Juárez hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Krystal Urban Ciudad Juárez by US Consulate. During your stay, you're just a quick walk from Central Park. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Just a 2-minute drive from Star Medica Hospital Ciudad Juarez2 and a few minutes from American Consulate
Krystal Urban Ciudad Juárez by US Consulate offers its guests an indoor pool and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. The business-friendly Krystal Urban Ciudad Juárez by US Consulate also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Self parking is free.

This Ciudad Juárez hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 11:00 AM and at the weekend from 6:30 AM to 11:00 AM.
Krystal Urban Ciudad Juárez by US Consulate has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; MXN 475.80 for adults and MXN 475.80 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 480
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 475.8 for adults and from MXN 475.80 for children
  • Early check-in fee: MXN 480 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Krystal Business Ciudad Juárez
Krystal Business Hotel Juárez
Krystal Business Juárez
Krystal Urban Ciudad Juárez US Consulate Hotel Ciudad Juarez
Krystal Urban Ciudad Juárez US Consulate Ciudad Juarez
Krystal Urban Ciudad Juárez US Consulate
Krystal Urban Ciudad Juárez by US Consulate Hotel
Krystal Urban Ciudad Juárez by US Consulate Ciudad Juárez
Krystal Urban Ciudad Juárez by US Consulate Hotel Ciudad Juárez

Krystal Urban Ciudad Juárez by US Consulate Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1130 out of 1689 reviews
Rating 8 - Good. 262 out of 1689 reviews
Rating 6 - Okay. 138 out of 1689 reviews
Rating 4 - Poor. 72 out of 1689 reviews
Rating 2 - Terrible. 87 out of 1689 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sergio

Travelled with family, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Friendly
Stayed 1 night in May 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 2 nights in May 2025

10/10 Excellent

Jose

Stayed 1 night in May 2025

10/10 Excellent

Chukwuemeka J.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

6/10 Okay

Angelica

got charged for a one night stay for leaving one night earlier
Stayed 7 nights in May 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

4/10 Poor

Luis, las cruces

Business traveller
Disliked: Staff & service, property conditions & facilities
The property was very dirty the rooms need to be updated towels were dirty need to be changed looks like they've been used over a year turning yellow
Stayed 1 night in May 2025

6/10 Okay

Victor J

Travelled with family
Liked: Staff & service, amenities
Bed matress was to old and hard to sleep there was already a well like when a heavy person used it a lot
Stayed 1 night in May 2025

10/10 Excellent

Bryan

Stayed 1 night in May 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2025

10/10 Excellent

Felipe

Stayed 8 nights in May 2025

10/10 Excellent

Raul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Arturo

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Danya

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 1 night in May 2025

10/10 Excellent

Ana

Stayed 1 night in Apr 2025

10/10 Excellent

Bryan

Stayed 1 night in May 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks
Stayed 1 night in Apr 2025

8/10 Good

Kelly A

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👌
Stayed 2 nights in May 2025

6/10 Okay

Jose

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Overall, just Olga, the cleaning lady is the best this hotel has. She was always alert of what we needed. I didn't like that the rooms doesn't have microwaves. And the fridge doesn't have freezer.
Stayed 8 nights in Apr 2025

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent
Stayed 1 night in May 2025

10/10 Excellent

Leonel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in May 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
The property was very safe and very clean, enjoy my stay at Crystal hotel
Stayed 4 nights in Apr 2025

10/10 Excellent

Salvador

Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, friendly staff! Comfortable room!
Stayed 1 night in Apr 2025