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Palace Hotel

4.0 star property

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Photo gallery for Palace Hotel

Lounge
Exterior
Pillow-top beds, minibar, in-room safe, desk
Breakfast area
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
  • Bar

Explore the area

View in a map
Piazza Rosselli 6, Civitanova Marche, MC, 62012
  • Place, Spiaggia Libera
    ‪5 min walk‬
  • Place, Piazza XX Settembre
    ‪5 min walk‬
  • Place, San Marone Church
    ‪10 min walk‬
  • Airport, Ancona (AOI-Falconara)
    ‪43 min drive‬

Room options

View all photos for Standard Single Room

Standard Single Room | View from room

Standard Single Room

10.0 out of 10
Exceptional
(1 review)
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Double Room

Standard Double Room | Pillow-top beds, minibar, in-room safe, desk

Standard Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Triple Room

Standard Triple Room | Pillow-top beds, minibar, in-room safe, desk

Standard Triple Room

  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room Single Use

Pillow-top beds, minibar, in-room safe, desk

Double Room Single Use

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Palace Hotel

This smoke-free hotel features a bar/lounge, a rooftop terrace and self parking. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service and a meeting room are on-site.
Palace Hotel offers 37 accommodations with minibars and a safe. Beds feature pillowtop mattresses. LCD televisions come with pay-per-view films.

Bathrooms include slippers, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Palace Hotel, you're just a quick walk from Piazza XX Settembre. Enjoy features like free WiFi in public areas, plus a bar and a rooftop terrace.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes complimentary bicycles
  • Just a 5-minute walk from Piazza XX Settembre and 7 minutes on foot from Spiaggia Libera
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee
As a guest of Palace Hotel, you'll find a rooftop terrace, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Palace Hotel also features coffee/tea in common area, concierge services, and complimentary newspapers in the lobby. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Civitanova Marche hotel is smoke free.

24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Covered parking on site (EUR 12 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Free bicycle rentals
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Cot (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • On the waterfront
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Pillowtop mattress

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LCD TV
  • Pay films

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night (maximum EUR 20 per stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 15.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: EUR 12.00 per night
  • Pet fee: EUR 15 per pet, per night (maximum EUR20 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT043013A1U7PCSUQR
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Palace Civitanova Marche
Palace Hotel Civitanova Marche
Palace Hotel Hotel
Palace Hotel Civitanova Marche
Palace Hotel Hotel Civitanova Marche

Palace Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 38 out of 79 reviews
Rating 8 - Good. 34 out of 79 reviews
Rating 6 - Okay. 4 out of 79 reviews
Rating 4 - Poor. 2 out of 79 reviews
Rating 2 - Terrible. 1 out of 79 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff ,very clean,great breakfast,wonderful restaurants and shopping 🌟🌟🌟🌟🌟 Highly recommend
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are great … easy parking and checkin,, very clean.. great breakfast,..many great restaurants ,,and great shopping. Will definitely return !
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming hotel with friendly helpful staff. Conveniently situated very close to railway station. Decor a little dated but rooms and public areas are comfortable, quiet and immaculately clean. The breakfast was excellent.
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 star service ⭐️⭐️⭐️⭐️⭐️ The staff are wonderful .. always eager to assist Breakfast is great…real Italian cappuccinos ! 😃 Would highly recommend!. Ciao. Antonio amd Katrina
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

François

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Etape sur la route de Brindisi, avec un parking fermé sécurisé (12€) Réception en français, confort et propreté sans reproche, petit dej italien classique. Au cœur de la (petite) ville, commerces et restaurants à proximité
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ionica-Mihaela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grazie per la vostra disponibilità e gentilezza!
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Molto buono

Hotel centrale, fronte stazione. Impossibile trovare parcheggio (e vigili urbani molto attivi), usufruito di quello, chiuso e custodito, dell'hotel (a pagamento). La struttura è pulita e in ordine, forse un po' datata (marmi, bagno e mobilio) ma ineccepibile. Buona la colazione, ben fornita. Prezzo conveniente.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Ugo

Liked: Property conditions & facilities
Personale professionale e molto disponibile
Stayed 2 nights in Jul 2024
Verified

4/10 Poor

Paolo

Disliked: Staff & service

Soggiorno a Civitanova Marche

Hotel in centro a Civitanova con arredi piuttosto datati e privo di ristorante. Pessima connessione internet, wifi non funzionante e personale non in grado di risolvere il problema, ho dovuto usare l'hotspot del telefono. Inadatto per viaggi di lavoro specie se di più giorni. Colazione discreta, ma questo non giustifica il costo decisamente alto per i servizi della struttura
Stayed 1 night in Mar 2024
Verified

8/10 Good

SUN KI

Liked: Cleanliness, staff & service, room comfort

좋은 위치와 가성비, 친절한 직원

이 지역의 호텔들이 다 그렇듯 인테리어는 고풍스럽습니다. 냉장고 캐비넷 안에서 휴지가 하나 발견되었고, 테라스의 플라스틱 의자에는 며칠 전 온 비로 먼지가 앉아 있었지만 객실은 대체로 깨끗하게 관리되고 있습니다. 아침 일찍부터 객실 청소를 시작하고, 객실 청소하는 분은 친절합니다. 치비타노바 거리의 다른 호텔들은 택시로 이동하기엔 거리가 애매하고, 짐이 있는 경우는 좀 부담스러운 이동거리이지만 이 호텔은 역 바로 앞에 위치하고 있어 이 부분에서 편리합니다. 바로 앞에 슈퍼도 있어 (비수기엔 영업시간을 확인하세요!) 간단한 간식이나 음료수를 살 수 있습니다. 레스토랑은 조식(예약시 무료 조식이었음) 간단하고 실속있게 먹을 수 있지만 점심이나 저녁 정찬이 가능한지는 모르겠습니다. 이 지역에 오시는 경우라면 보통 외부에서 식사를 하실 테니 크게 문제는 없을 것 같습니다.
Stayed 2 nights in Sep 2022
Verified

8/10 Good

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in was quick and the receptionist was pleasant. The room was pretty clean but the bathroom could have been cleaned better. There was someone else's hair in the bathroom sink and the counter needed to be wiped down. The shower head also needed to be cleaned as it was dirty. The hotel is also right next to the train station which is very convenient. Overall it was a good stay for one night but I think they need to improve on cleanliness.
Stayed 1 night in Jun 2022
Verified

8/10 Good

Filippo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La struttura è bella e centralissima. La camera grande e molto pulita. Il personale cordiale e gentilissimo. Unico punto negativo è la colazione (a pagamento) che è stata "appaltata" ad un bar nelle vicinanze. Sarebbe vantaggioso usufruire della colazione "a bouffet" in loco
Stayed 2 nights in Sep 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour Civitanova

Séjour très bien passé Mia a part le problème pour la modification de la durée du séjour.. Le personnel très efficace et serviable. L’hôtel très bien et très bien situé Je conseille cet hôtel sans hésiter
Stayed 8 nights in Aug 2021
Verified

10/10 Excellent

ALESSANDRA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Il personale molto cordiale.la camera con ottima pulizia e tutto nuovo ogni giorno dalle salviette all'acqua nel frigobar.
Stayed 6 nights in Aug 2021
Verified

10/10 Excellent

Vincenzo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Schön, gut gepflegt, sauber, gute Lage

Ein schönes, sehr gut gepflegtes Hotel, direkt am Bahnhof gelegen. Um zum Strand zu kommen muss man entweder 10 Minuten zu Fuß gehen, im Hotel gibt es aber wohl auch kostenlos Fahrräder zu leihen (haben wir nicht ausprobiert). Die Zimmer sind super sauber, ein kleiner (gut funktionierender!) Kühlschrank hat unser Bierchen für den Abend gekühlt. Es ist alles in der Nähe was man braucht - Restaurants, Läden ... Ein Platz in der Parkgarage kostet 9.- €, da ist das Auto sicher versorgt. Frühstück gab es im Hotel keines, aber direkt um die Ecke eine kleine Bar mit leckeren Croissants und ähnlichem. Wer abends in eines der vielzähligen schönen Restaurants gehen will sollte allerdings reservieren. Wir würden jederzeit wieder dort übernachten.
Stayed 1 night in Jul 2021
Verified

4/10 Poor

ALESSIO

Disliked: Staff & service, property conditions & facilities

Deludente

Deludente. Frigo bar vuoto e spento. Alla reception non erano disponibili nemmeno i bigliettini da visita della struttura.
Stayed 1 night in Jul 2020
Verified

6/10 Okay

Verified traveller

Non è stato possibile fare colazione in hotel e vi era cattivo odore nelle stanze e aria condizionata non funzionante. Per un hotel a 4 stelle non è possibile
Stayed 1 night in Jun 2020
Verified

8/10 Good

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel comodo e personale gentilissimo
Stayed 1 night in Jun 2019
Verified

8/10 Good

Alessio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ok
Stayed 1 night in May 2019
Verified

8/10 Good

Robery

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

The hotel was spotlessly clean and the rooms are comfortable. Location is great - so close to marina and restaurants - definitely will return!
Stayed 1 night in May 2019
Verified

8/10 Good

Helga

Good hotel in Civita Nova

Good hotel. Convenient location and friendly staff.
Stayed 14 nights in Aug 2018
Verified

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great place right across from the train

a fine hotel in a fine , unknown city. great service. local area abounds with all necessities. if i ever return to this part of the big boot, i certainly will stay here.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Palace Hotel

It was a very good hotel to stay for holidays! I enjoyed!
Stayed 1 night in Nov 2017
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location for our holiday. Able to get to beach easily and plenty of places to choose to eat on our doorstep.
Verified

8/10 Good

Federico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

un buon soggiorno

Buono, colazione un po più curata