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Courtyard by Marriott Cleveland Westlake

3.0 star property

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Photo gallery for Courtyard by Marriott Cleveland Westlake

Terrace/patio
Reception
Lobby
Desk, blackout curtains, iron/ironing board, free cots/infant beds
Breakfast and dinner served, American cuisine

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • Breakfast available

Explore the area

View in a map
25050 Sperry Dr, Westlake, OH, 44145
  • Place, St John West Shore Family Health
    ‪2 min drive‬
  • Place, Bay Lanes Bowling
    ‪5 min drive‬
  • Place, Cleveland Clinic
    ‪26 min drive‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪13 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Executive Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Queen Bed with Sofa bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Executive Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(5 reviews)
  • 29 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Queen Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Executive Suite, 1 Queen Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 1 King Bed with Sofa bed, Non Smoking

8.4 out of 10
Very good
(31 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(17 reviews)
  • 29 sq m
  • Sleeps 5
  • 2 Queen Beds

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About this property

Courtyard by Marriott Cleveland Westlake

Suburban hotel with 24-hour fitness centre and 24-hour business centre
This smoke-free hotel features an indoor pool, a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Housekeeping is available on request.
Courtyard by Marriott Cleveland Westlake offers 122 accommodations with MP3 docking stations and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels and pay-per-view films.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Courtyard by Marriott Cleveland Westlake. During your stay, you'll be within walking distance of Lake Erie. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy a bite to eat at The Bistro, a bistro that serves American cuisine
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front desk safe, a 24-hour business centre and 2 meeting rooms
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute drive from Lake Erie and a few minutes from St John West Shore Family Health
Courtyard by Marriott Cleveland Westlake offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 2 meeting rooms. Event space at this hotel measures 923 square feet (86 square metres) and includes conference space. The business-friendly Courtyard by Marriott Cleveland Westlake also features a terrace, coffee/tea in common area, and laundry facilities. Free self parking is available.

This 3-star Westlake hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:30 AM.
The Bistro – This bistro specialises in American cuisine and serves breakfast, dinner and light fare. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; USD 10 to 20 for adults and USD 10 to 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Bistro

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 923 square feet of conference space
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 20 for adults and USD 10 to 20 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Cleveland Hotel Westlake
Courtyard Cleveland Westlake
Courtyard Westlake
Westlake Courtyard
Courtyard Cleveland Westlake Hotel Westlake
Courtyard Cleveland Westlake Ohio
Courtyard Cleveland Westlake Hotel
Westlake Marriott
Courtyard Cleveland Hotel
Courtyard Cleveland Westlake
Courtyard by Marriott Cleveland Westlake Hotel
Courtyard by Marriott Cleveland Westlake Westlake
Courtyard by Marriott Cleveland Westlake Hotel Westlake

Reviews

Courtyard by Marriott Cleveland Westlake Reviews

8.2

Very good

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 392 out of 846 reviews
Rating 8 - Good. 256 out of 846 reviews
Rating 6 - Okay. 105 out of 846 reviews
Rating 4 - Poor. 56 out of 846 reviews
Rating 2 - Terrible. 37 out of 846 reviews

Reviews

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and nice options for breakfasts
Stayed 1 night in Jun 2025

8/10 Good

Justin

Stayed 1 night in Aug 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

brianna

Liked: Cleanliness, staff & service, property conditions & facilities
Service
Stayed 1 night in Aug 2025

4/10 Poor

Amanda

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Colleen

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and the pool is a nice amenity to have for the kids.
Stayed 1 night in Aug 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area was good, clean, there wasn’t much lighting outside especially in the area where there was parking available, those areas was more darker. Inside hotel everything was good about it.
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort

It was just okay....

The stay was just okay. Hotel needs updating and "conveniences" need fixed. 2 out of the 3 ice machines didn't work. Screen door of room balcony was bent and unable to slide. No hooks to hang anything in bathroom. And my kids almost got stuck in the elevator. Cost of room was not worth the quality. And a bottle of water should not cost $4! Best thing about our stay was the front desk personal. Especially Holly. Who when our toilet wouldn't flush, came to our room herself (no maintenance crew) to fix it at 11pm one night. Then proceeded to mop the bathroom herself.
Stayed 3 nights in Aug 2025

6/10 Okay

Gregory

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 5 nights in Aug 2025

4/10 Poor

Amy

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Jonathan

Travelled with partner
Stayed 1 night in Aug 2025

10/10 Excellent

Carolyn

Stayed 1 night in Jul 2025

10/10 Excellent

Jaclyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel fit all our needs for a quick stop along our road trip. The staff was very friendly, welcoming, and helpful.
Stayed 1 night in Aug 2025

6/10 Okay

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
It is impossible to get a cup of coffee if it's not breakfast time due to some weird rules from Starbucks.
Stayed 1 night in Aug 2025

10/10 Excellent

Latisha

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hostess that checked us in was courteous and professional. She was pleasant and informative related to the amenities. 5/5 stars.
Stayed 1 night in Aug 2025

8/10 Good

Denise

Liked: Cleanliness, property conditions & facilities, room comfort

Great place

Great place, clean and conveniently located. Just wish they had free coffee
Stayed 2 nights in Jul 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

6/10 Okay

Janeanne Regina

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2025

10/10 Excellent

Gabrielle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 2 nights in Jul 2025

6/10 Okay

Shannon

Business traveller
Liked: Room comfort
Definitely not the Courtyard experience I am used to getting!! When we arrived, we used the luggage cart but the wheel was semi-broken so it was extremely difficult to use. When I mentioned it to the front staff, they said they knew it was broken but didn't know where the other one was. We had 5 people in our room, but only 2 towels. I had to ask housekeeping for more towels. We got to our room and our toilet didn't work so maintenance had to come change the inside parts to make the toilet work. Our air conditioner was clearly broken and wouldn't keep the room cool. Luckily it was only 75 degrees outside so we kept the window open, but at night we were super hot. We took the kids to the pool and after about 10 minutes, my son discovered feces in the pool. We immediately made the kids get out and when I told the front desk person, she acted like this wasn't a big deal. And never did we see them drain the pool, so hopefully they shocked it, because they kept it open but we refused to allow our kids to go back in.
Stayed 2 nights in Jul 2025

8/10 Good

daniel

Travelled with family
The property is tired and needs a PIP (property improvement plan). Rust on the bathroom door, inadequate storage space for clothes for a stay longer than a few days, bathroom countertop is small and inadequate for two adults (& BTW below standard). No tea bags in the room. Oh, Starbucks is not good for everybody; i.e. not everyone like an overpriced cup of coffee. A/C was adequate! Some roadside rest areas have thicker toilet paper. Service staff was excellent and responsive.
Stayed 9 nights in Jul 2025

8/10 Good

Melissa

Liked: Cleanliness, staff & service
Staff was great and hotel was clean. You could tell it was an older building and would be nice to add a microwave in the room and offer a free continental breakfast.
Stayed 2 nights in Jul 2025

4/10 Poor

Tammy

Disliked: Staff & service, property conditions & facilities, room comfort

Terrible stay, next time I will use Airbnb!

We checked in and although they were friendly they iffered no assistance at all. I told thme we were staying here because of medical trip for my husband and we qere exhausted, i asked where the luggage racks were and the response "Probably in a hallway somewhere ". Now there were 2 people "working" the front desk. One of them shouldve offered to go get us one. Nope they both acted like I didnt matter THEN when i came walking in clearly struggling with many bags both looked away and avoided even making eye contact ! No offer of help no nothing. Why even be in customer service if you are this obvious and inconsiderate!
Stayed 1 night in Jul 2025

6/10 Okay

Elisabeth

Disliked: Amenities, property conditions & facilities
Our tv didnt work. Maintenance came and was unable to fix it. The problem was hotel wide. Pool small and dirty. No compensation on having to change rooms die to tv issue.
Stayed 2 nights in Jul 2025

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities

Worst hotel for the price

Got there close to midnight and the person at front desk was engaged in a long conversation while others were waiting. At that time of night, people want to get in their room and sleep. The room was very outdated throughout and a small outdated TV, blackout curtains were torn. Not worth $210.
Stayed 1 night in Jul 2025