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Embassy Suites by Hilton Cleveland Beachwood

3.5 star property

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Photo gallery for Embassy Suites by Hilton Cleveland Beachwood

Lobby
Exterior
American cuisine
Business centre
Reception

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Room service
  • Laundry
  • Pet-friendly

Explore the area

View in a map
3775 Park East Dr, Beachwood, OH, 44122
  • Pinecrest Plaza Shopping
    ‪1 min drive‬
  • Legacy Village
    ‪5 min drive‬
  • Thistledown Racetrack
    ‪6 min drive‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪28 min drive‬

Room options

View all photos for Premium Suite, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Premium Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(107 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 6
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking | Living area | TV

Executive Room, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Room, 2 Double Beds, Non Smoking

  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed

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About this property

Embassy Suites by Hilton Cleveland Beachwood

Hotel in Beachwood with free breakfast and fitness centre
An indoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free cooked-to-order breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business centre and a business centre.
Embassy Suites by Hilton Cleveland Beachwood offers 216 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas and includes desks. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers.

This Beachwood hotel provides complimentary wired and wireless Internet access. Premium cable televisions are provided. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Embassy Suites by Hilton Cleveland Beachwood. During your stay, you'll be within walking distance of ETON Chagrin Blvd Shopping Center. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy American cuisine while dining at Park East Bar & Grill
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the clean guestrooms
  • 12 minutes by car from Cuyahoga Valley National Park and 14 minutes from MGM Northfield Park
  • Cats and dogs welcome for a fee
Embassy Suites by Hilton Cleveland Beachwood offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 5586 square feet (519 square metres) and includes conference space. The business-friendly Embassy Suites by Hilton Cleveland Beachwood also features multilingual staff, concierge services, and laundry facilities. Self parking is free.

This 3.5-star Beachwood hotel is smoke free.

Guests are served a free cooked-to-order breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
Park East Bar & Grill – This restaurant specialises in American cuisine and only serves dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Park East Bar & Grill

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 5,586 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1989
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 75.00
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 75.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 75.00 (subject to availability)
  • Late check-out fee: USD 75.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Cleveland-Beachwood
Embassy Suites Hotel Cleveland-Beachwood
Beachwood Embassy Suites
Embassy Suites Beachwood
Embassy Suites Hotel Cleveland - Shaker Heights / Beachwood Ohio
Embassy Suites Cleveland-Beachwood Hotel
Embassy Suites By Hilton Cleveland - Beachwood Ohio
Embassy Suites Hotel Cleveland
Embassy Suites by Hilton Cleveland Beachwood Hotel
Embassy Suites by Hilton Cleveland Beachwood Beachwood
Embassy Suites by Hilton Cleveland Beachwood Hotel Beachwood

Embassy Suites by Hilton Cleveland Beachwood Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 371 out of 1001 reviews
Rating 8 - Good. 190 out of 1001 reviews
Rating 6 - Okay. 158 out of 1001 reviews
Rating 4 - Poor. 118 out of 1001 reviews
Rating 2 - Terrible. 164 out of 1001 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Ena

Liked: Cleanliness, property conditions & facilities
Nice for our time there
Stayed 2 nights in May 2025

10/10 Excellent

Montana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Joshua

Liked: Cleanliness, staff & service, room comfort
Good.....TV channels didnt work....kitchen drawers off the track. Not a deal breaker. Really good breakfast...staff excellent. Will return.
Stayed 4 nights in May 2025

2/10 Terrible

Teria

Travelled with family and small children
Disliked: Staff & service, amenities
Pool is close for 3 months the date I was there was May 30 to the 31st, yet we paid full price and was not told the pool was close..
Stayed 1 night in May 2025

2/10 Terrible

Tanner

Travelled with partner
Disliked: Cleanliness
The ceiling profusely leaked water, the door to the room would not open and when told it was fixed we found out the lock was disabled, meaning anyone could enter the room at any time. We were not offered a new room until we complained. The pool was closed. We couldn't connect to the WiFi and was forced to do work at a local Starbucks. The lady who cooked omelettes was rude and did nothing but complain about how much she had to work. Hilton should be embarrassed to have their name on this hotel.
Stayed 4 nights in May 2025

10/10 Excellent

Marcia

Stayed 2 nights in May 2025

10/10 Excellent

Benedict, Conway

Stayed 1 night in May 2025

6/10 Okay

Shannon

Travelled with family
Liked the water in the lobby, didn’t like that the pool was out of order
Stayed 1 night in May 2025

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great trip to see a ball game and ACDC. Nice town and accomodations. Excellent concert and ball game. Guardians beat the Dodgers.
Stayed 1 night in May 2025

10/10 Excellent

Maureen

Stayed 1 night in May 2025

6/10 Okay

Michael

Liked: Property conditions & facilities
Disliked: Amenities
Pool area a
Stayed 1 night in May 2025

8/10 Good

Eugene

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable room , good breakfast , reasonable price. Room could be spruced up a bit
Stayed 2 nights in May 2025

6/10 Okay

Deborah

Business traveller
The property needs to be updated. I had issues with the air conditioning system. They were responsive but didn't solve the problem.
Stayed 6 nights in May 2025

10/10 Excellent

Broderick, Nuevo

Stayed 5 nights in May 2025

8/10 Good

Marva

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A "C" for Effort

The ambiance in common areas is great. There were a few things needing attention to in my room. The shower nozzle was broken, water almost filled the tub. When I tried to use the room phone, it didn't work. I used my cell phone to call front desk to send someone before the room flooded. Repairman came running after 6 or 7 minutes went by. Very scary and nerve wracking.
Stayed 3 nights in May 2025

4/10 Poor

Darydrea

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
The general manager followed me and my kids from the pool area and then walked into our room
Stayed 2 nights in May 2025

10/10 Excellent

Ashley

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All out amazing love the pool and breakfast
Stayed 1 night in May 2025

4/10 Poor

William

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Great Breakfast, poor room quality.

Came in very late, but all the same…one worker who took about 15 minutes to check us in even though we were already checked in online. Room was supposed to be nonsmoking but there was a residual smell lingering. Stains on carpet Chipped paint on bathroom doors Bed super lumpy GREAT BREAKFAST!!!! Omelette station, buffet options…family friendly!
Stayed 1 night in May 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the breakfast.
Stayed 2 nights in May 2025

4/10 Poor

Ryan

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I've stayed at Embassy Suites Beachwood before. This time, however, the shower in my room didn't work. I returned to my room late at night, so I didn't notice the broken shower until morning. The shower handle wasn't attached and fell off in my hand. I let the front desk associate know when I checked out, and she said the manager would contact me to discuss reimbursement. I still haven't heard from anyone, so we'll see.
Stayed 1 night in May 2025

8/10 Good

Kathy J

Liked: Property conditions & facilities
The restaurant was closed until the day before I checked out.
Stayed 6 nights in May 2025

10/10 Excellent

Tangie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Lucner

Stayed 2 nights in May 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing Mothers day

Stayed 1 night in May 2025

2/10 Terrible

Max

Disliked: Cleanliness, property conditions & facilities
This place was horrible. The entire room smelled like mold and mildew. The furniture was water damaged. The wall paper was peeling. We were in town for my wife's surgery and had to leave for fear of her getting some kind of infection if we came back to this place afterward. It's hard to believe this is a Hilton property.
Stayed 3 nights in May 2025