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Fidelity Hotel

4.0 star property
VIP Access

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Photo gallery for Fidelity Hotel

Vincent Suite | View from room
Reception
Indoor wedding
Vincent Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds
Fitness studio

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • Pet-friendly

Explore the area

View in a map
1940 East 6th Street, Cleveland, OH, 44114
  • Place, Progressive Field
    ‪8 min walk‬
  • Place, Rock and Roll Hall of Fame
    ‪13 min walk‬
  • Place, Huntington Bank Field
    ‪13 min walk‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪19 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Queen

Queen | 1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Queen

9.0 out of 10
Wonderful
(6 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for King

King | 1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

King

9.8 out of 10
Exceptional
(7 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Corner King

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Corner King

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Queen

Double Queen | 1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Double Queen

10.0 out of 10
Exceptional
(5 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King

Superior King | 1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Superior King

8.8 out of 10
Excellent
(3 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Queen

Superior Queen | 1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Superior Queen

9.6 out of 10
Exceptional
(4 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Petite Suite

Petite Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Petite Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Vincent Suite

Vincent Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Vincent Suite

  • 62 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Fidelity Suite

Fidelity Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Fidelity Suite

  • 65 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Fidelity Hotel

Hotel with a restaurant, 6-minute walk to Rocket Arena
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include valet parking, concierge services and dry cleaning.
Fidelity Hotel offers 97 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 55-inch LCD televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

This Cleveland hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a 24-hour fitness centre.
During your stay at Fidelity Hotel, you're just a quick walk from Rocket Arena. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy Regional cuisine while dining at Club Room
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • Within a 10-minute walk of Rocket Arena and JACK Cleveland Casino
  • Cats and dogs welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include 2 meeting rooms and coworking spaces.

Public spaces have free WiFi. Fidelity Hotel also features a 24-hour fitness centre, concierge services, and dry cleaning/laundry services. For a fee, parking is available. A complete renovation of Fidelity Hotel was completed in December 2024.

This 4-star Cleveland hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 11:00 AM.
Club Room – This restaurant specialises in Regional cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Late-night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered valet parking on site (USD 52 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 35 for adults and USD 15 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Club Room

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service

Business services

  • 2 meeting rooms
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Front entrance ramp
  • Hardwood flooring in public areas
  • Lift (91 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 11 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Local culture and ecosystem education
  • Renovated entire property - December 2024
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels
  • Streaming services

Food and drink

  • Champagne service
  • Late-night room service
  • Minibar

More

  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 35 for adults and from USD 15 for children
  • Valet parking fee: USD 52 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
Property Registration Number 84-3639488
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fidelity Hotel Hotel
Fidelity Hotel Cleveland
Fidelity Hotel Hotel Cleveland

Reviews

Fidelity Hotel Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 394 out of 456 reviews
Rating 8 - Good. 38 out of 456 reviews
Rating 6 - Okay. 13 out of 456 reviews
Rating 4 - Poor. 7 out of 456 reviews
Rating 2 - Terrible. 4 out of 456 reviews

Reviews

10/10 Excellent

Jaime

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Fidelity was so convenient to walk aroud the city. The room was amazingly clean and quiet. The staff was incredible. If you are reading this review trying to make a decision, you can save time and just go ahead and book here!
Stayed 2 nights in Jul 2025

10/10 Excellent

Joshua

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Vincent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel, awesome room, and all of the staff were very friendly and helpful. Though I didn't have a chance to see much of the downtown area, this hotel is within walking distance (for my long legs) of most things I would have wanted to visit.
Stayed 4 nights in Jul 2025

10/10 Excellent

TODD, Baton Rouge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Joe

Stayed 1 night in Jul 2025

10/10 Excellent

Anne E Burns

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jerrod

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely friendly, great decor and ambience in the room and hotel, soaking tub and shower were luxurious. Would definitely stay again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Alimotu Adeola

Stayed 1 night in Jun 2025

10/10 Excellent

Sarah

Stayed 1 night in Jul 2025

10/10 Excellent

Zimyrah

Stayed 1 night in Jul 2025

10/10 Excellent

Christopher C

Stayed 1 night in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Cute boutique feel. Staff excellent. Clean rooms, not real spacious but good "home base of operations".
Stayed 1 night in Jul 2025

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personable staff and stylish design
Stayed 1 night in Jul 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
will definitely be back
Stayed 4 nights in Jul 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Jannet

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in Cleveland!

I travel a lot and have stayed in many high-end hotels, and this place was definitely one of the best. The staff were extremely helpful and friendly. We hit a snag at check-in, but they promptly fixed the problem, and Patrick went above and beyond to make our stay special. I can’t recommend this place enough—every amenity was thoughtfully planned and curated. Located close to restaurants you can walk to, but the restaurant/in room dining was delicious!
Stayed 1 night in Jul 2025

10/10 Excellent

Delvira

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

8/10 Good

barry

Liked: Cleanliness, staff & service, property conditions & facilities
The staff, especially the valet guys are phenomenal! The room Superior on the 11th floor, while small super cute. Had some difficulty getting the ac to work properly. A team member had it working before we returned to the room. Biggest complaint. No complimentary coffee in any part of hotel. Room pour over (tea bag style) absolutely a joke. The 4 creamers and sugars supplied aren’t even close to enough. Coffee purchased in restaurant is over $5 a tiny cup. There is wonderful coffee place to the right walking out door of hotel. We had a burger in restaurant onsite. It was great!! With so many great food choices on 4 th street, 1 block away we only had the one meal at hotel. Great place to stay to walk to just every place to visit downtown. Once again the door/valet guys are on it!! They’ll even run to get your car if there in a hurry.
Stayed 3 nights in Jul 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Walter, Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Staff were very helpful.
Stayed 2 nights in Jul 2025