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Holiday Inn Express Cleveland Airport - Brookpark by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Cleveland Airport - Brookpark by IHG

Exterior
Lobby sitting area
Free daily self-service breakfast
Indoor pool, open 7:00 AM to 11:00 PM, pool loungers
1 bedroom, in-room safe, desk, laptop workspace

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
16330 Snow Rd, Brook Park, OH, 44142
  • Place, Kaiser Permanete Medical Center
    ‪5 min walk‬
  • Place, AMF Brookgate Lanes
    ‪13 min walk‬
  • Place, North Park Care Center
    ‪18 min walk‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪4 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

8.8 out of 10
Excellent
(6 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Hair dryer, towels, soap, shampoo

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(54 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

7.8 out of 10
Good
(29 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Hair dryer, towels, soap, shampoo

Standard Room

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • Sleeps 2
  • 1 Single Bed

Suite, 1 Bedroom

  • Sleeps 4
  • 1 Single Bed and 1 Double Sofa Bed

Similar properties

Exterior
Best Western Airport Inn & Suites Cleveland
  • Pool
  • Breakfast included
  • Free airport shuttle
  • Parking included
4.0 out of 5, Very good, 1,138 reviews
The price is €71
includes taxes & fees
27 Nov - 28 Nov
Best Western Airport Inn & Suites Cleveland

About this property

Holiday Inn Express Cleveland Airport - Brookpark by IHG

Hotel with free breakfast, in the vicinity of West Side Market
This smoke-free hotel features an indoor pool, a 24-hour fitness centre and a 24-hour business centre. Free self-service breakfast, free WiFi in public areas and a free airport shuttle are also provided. Additionally, coffee/tea in a common area, a business centre and conference space are on-site. Housekeeping is available on request.
Holiday Inn Express Cleveland Airport - Brookpark by IHG offers 89 air-conditioned accommodations with a safe and free newspapers. 45-inch LCD televisions come with satellite channels. Fridges, microwaves and coffee/tea makers are provided.

This Brook Park hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An indoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests aged under 18 years old are not allowed in the swimming pool or fitness facility.

The free breakfast at Holiday Inn Express Cleveland Airport - Brookpark by IHG gets high marks from our customers. During your stay, you'll be close to MetroHealth Parma Medical Center. Enjoy features like free WiFi in public areas and a free round-trip airport shuttle, plus an indoor pool.
  • Free self-service breakfast served daily
  • Free WiFi
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 14 minutes by car from Progressive Field and 14 minutes from West Side Market
  • Free airport shuttle service
Holiday Inn Express Cleveland Airport - Brookpark by IHG offers its guests a kids' pool, an indoor pool, and a 24-hour fitness centre. WiFi and wired Internet are free in public spaces. A 24-hour business centre and 3 meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 768 square feet (71 square metres) and includes conference space. A roundtrip airport shuttle is free (available on request). A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Holiday Inn Express Cleveland Airport - Brookpark by IHG.

This Brook Park hotel is smoke free.

Guests are served a free self-service breakfast on weekdays from 6 AM to 9:30 AM and at the weekend from 6 AM to 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 5:00 AM to 10:00 PM at scheduled times and on request
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available 6 AM to 9:30 AM on weekdays and 6 AM to 10 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Children's pool
  • Indoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • 768 square feet of conference space

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Low-height bed
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 45-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1:30 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay
  • Administrative fee: USD 1 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Holiday Inn Express Cleveland Airport - Brookpark by IHG offers transfers from the airport. Please contact the property on the number on the booking confirmation on arrival with your arrival details. Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Alcohol isn't served at Holiday Inn Express Cleveland Airport - Brookpark by IHG.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Express Cleveland Brookpark
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Holiday Inn Express Cleveland Airport Brookpark an IHG Hotel
Holiday Inn Express Cleveland Airport - Brookpark by IHG Hotel

Reviews

Holiday Inn Express Cleveland Airport - Brookpark by IHG Reviews

8.2

Very good

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 527 out of 1005 reviews
Rating 8 - Good. 255 out of 1005 reviews
Rating 6 - Okay. 98 out of 1005 reviews
Rating 4 - Poor. 45 out of 1005 reviews
Rating 2 - Terrible. 80 out of 1005 reviews

Reviews

2/10 Terrible

Weiqun

Disliked: Staff & service
The shuttle bus starts at 5am, which does not show on the booking page. But I had a early flight, so I had to leave at 4am. I decided to check out almost right away. I was asking the front desk to print out a receipt for me. They refused my request. They were holding $200 for the room deposit, which was way higher than all the hotels that I have been staying.
Stayed 1 night in Aug 2025

10/10 Excellent

Woody

Stayed 2 nights in Aug 2025

10/10 Excellent

Derrick

Stayed 1 night in Aug 2025

4/10 Poor

Dane

Stayed 1 night in Aug 2025

4/10 Poor

Tonya

Travelled with family
Disliked: Cleanliness, staff & service
Just ok
Stayed 2 nights in Aug 2025

10/10 Excellent

Adam

The hotel was great! Staff was friendly!
Stayed 1 night in Aug 2025

10/10 Excellent

Daniel

Stayed 1 night in Aug 2025

10/10 Excellent

PATRICK, olmsted falls

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

Joe

The room smelled bad, overwhelming. Staff was very nice. Breakfast was nice. Long black hair was found all over the place and I shave my head so it wasn't mine. Place seems dated and not fresh.
Stayed 1 night in Aug 2025

8/10 Good

PATRICK, olmsted falls

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

LaBreeska

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

On a Happier Note

We really enjoyed our stay we appreciate the friendliness and the hospitality. Our only mishap was the drain in the bathroom would not plug up so that you can enjoy a bath. We did report that to the front desk and he just had said thank you for letting him know, that was room 203. The tables in the cafeteria were wobbly, but it was a beautiful place to stay clean, friendly and comfortable and we appreciate that.
Stayed 2 nights in Jul 2025

10/10 Excellent

Sherrie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and beautiful inside the Arcade. It was nice to be downtown and withing walking distance of everything.
Stayed 1 night in Jul 2025

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and Comfortable and near the airport without excessive noise
Stayed 1 night in Aug 2025

8/10 Good

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Huey Ling

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in went smoothly. The room was clean, but the trash can still had garbage left by previous guests. Throughout the night, the AC/Heater unit switched back and forth between cooling and heating. The breakfast provided was nice. I noticed a sign in our room that read, "Forgot something? We’ve got extras..." However, when I went to inquire about getting a razor, I was informed that I would need to pay $4.00. The hotel might want to be a little more specific about what “extras” they were willing to provide their guests with. The person at check-out was okay.
Stayed 1 night in Aug 2025

6/10 Okay

Cindy

Stayed 1 night in Jul 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Very clean. Great breakfast
Stayed 1 night in Aug 2025

6/10 Okay

Jody

Disliked: Cleanliness
Room smelled like dog pee and the night staff was rude
Stayed 3 nights in Jul 2025

10/10 Excellent

Kevin

Liked: Cleanliness, property conditions & facilities
Great place to stay close to the aiport.
Stayed 1 night in Jul 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast buffet. Rooms were nice. Refrigerator didn't seem that cold and not sure to make it colder. Only issue was the night light in the bathroom reflected in the mirror right where I was sleeping on the left side of the bed.
Stayed 4 nights in Jul 2025

10/10 Excellent

Shamar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Hotel In Years!

Greatexperience. I don’t usually go to hotels because you never know how clean they are or what pest they have. Took the family here for July 4th weekend. This was amazing. Great customer service, insanely comfy bed and the breakfast was good as well. Each time I go to Cleveland, I will be staying here!
Stayed 2 nights in Jul 2025

10/10 Excellent

Gayle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, the staff were very helpful.
Stayed 1 night in Jul 2025

10/10 Excellent

Judith Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shuttle service to and from the airport was excellent!
Stayed 2 nights in Jul 2025

10/10 Excellent

Donald

Stayed 1 night in Jul 2025