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Hotel Indigo Cleveland Downtown by IHG

3.5 star property

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Photo gallery for Hotel Indigo Cleveland Downtown by IHG

Terrace/patio
Interior
Lobby
In-room safe, desk, laptop workspace, blackout curtains
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • 24/7 front desk
  • Pet-friendly
  • Gym

Explore the area

View in a map
651 Huron Rd E, Cleveland, OH, 44115
  • Place, Rocket Arena
    ‪2 min walk‬
  • Place, Progressive Field
    ‪3 min walk‬
  • Place, JACK Cleveland Casino
    ‪5 min walk‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(119 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Mobility)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Roll-in Shower (Mobility)

9.6 out of 10
Exceptional
(15 reviews)
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

8.8 out of 10
Excellent
(11 reviews)
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(88 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Room

9.4 out of 10
Exceptional
(16 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 1 King Bed

8.6 out of 10
Excellent
(9 reviews)
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(19 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 2 Queen Beds

7.2 out of 10
Good
(10 reviews)
  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible Bathtub (Mobility)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Accessible Bathtub (Mobility)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
The Westin Cleveland Downtown
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, 1,829 reviews
The price is €111
includes taxes & fees
18 Dec - 19 Dec
The Westin Cleveland Downtown

About this property

Hotel Indigo Cleveland Downtown by IHG

Hotel with a restaurant, steps from Rocket Arena
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, valet parking, a microwave in a common area and a business centre are on-site. Housekeeping is available on request.
Hotel Indigo Cleveland Downtown by IHG offers 143 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 55-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the comfortable beds at Hotel Indigo Cleveland Downtown by IHG. During your stay, you're just a quick walk from Rocket Arena. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy American cuisine while dining at Headliner Bar and Eatery
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Amenities include a front desk safe, a business centre and 4 meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Steps from Rocket Arena and 5 minutes on foot from Progressive Field
  • Dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 4 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 2948 square feet (274 square metres) and includes conference space. A 24-hour fitness centre, a terrace, and express check-in are also featured at the business-friendly Hotel Indigo Cleveland Downtown by IHG. For a fee, parking is available.

This 3.5-star Cleveland hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Headliner Bar and Eatery – This restaurant specialises in American cuisine and serves breakfast and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 54 per night; includes in/out privileges)

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 4 to 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Headliner Bar and Eatery

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room cot
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Wedding services

Business services

  • 2,948 square feet of conference space
  • 4 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 8 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 60 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 4 to 25 per person
  • Valet parking fee: USD 54.00 per night (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cleveland Radisson Hotel
Radisson Cleveland Gateway
Radisson Gateway
Radisson Hotel Cleveland
Radisson Hotel Gateway
Radisson Hotel Gateway Cleveland
Cleveland Radisson
Radisson Cleveland
Radisson Hotel Cleveland - Gateway Ohio
Indigo Cleveland By Ihg
Hotel Cleveland Gateway
Hotel Indigo Cleveland Gateway
Hotel Indigo Cleveland Downtown
Hotel Indigo Cleveland Downtown by IHG Hotel
Hotel Indigo Cleveland Downtown an IHG Hotel
Hotel Indigo Cleveland Downtown by IHG Cleveland
Hotel Indigo Cleveland Downtown by IHG Hotel Cleveland

Hotel Indigo Cleveland Downtown by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 833 out of 1459 reviews
Rating 8 - Good. 311 out of 1459 reviews
Rating 6 - Okay. 156 out of 1459 reviews
Rating 4 - Poor. 79 out of 1459 reviews
Rating 2 - Terrible. 80 out of 1459 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Devon

Stayed 1 night in Aug 2025

8/10 Good

Devon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location near the baseball stadium and basketball arena. Lots of great dining nearby. We have stayed there 3 times now.
Stayed 2 nights in Aug 2025

10/10 Excellent

Shanda

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and everyone was so nice.
Stayed 1 night in Aug 2025

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Very walkable! If there is an event just know the hotel gets full fast and checking out with parking can take long. It took and hour to get our car.
Stayed 1 night in Jul 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my whole time there
Stayed 3 nights in Aug 2025

10/10 Excellent

Kimberly

Travelled with partner
Liked: Amenities
Didnt like that I had to pay $50 for parking
Stayed 1 night in Aug 2025

10/10 Excellent

Sergio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value hotel in a very good location.
Stayed 1 night in Aug 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was super comfy!!
Stayed 1 night in Aug 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Debra

Travelled with group
Liked: Cleanliness, amenities
Had everything needed , cleaan, quiet, roght by Rocket Mortgage fieldhouse
Stayed 2 nights in Aug 2025

8/10 Good

Jeni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Small bathroom.
Stayed 2 nights in Aug 2025

6/10 Okay

lynda

Travelled with family and small children
Liked short distance from ball field. Furniture worn and hole in chair
Stayed 1 night in Aug 2025

6/10 Okay

Jeffrey, Syracuse

Travelled with partner, Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Old hotel
Stayed 2 nights in Aug 2025

10/10 Excellent

Ronald

Stayed 1 night in Aug 2025

10/10 Excellent

EEKSHITHA

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 1 night in Aug 2025

10/10 Excellent

Tyler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Monica

Liked: Room comfort
Disliked: Staff & service

Okay, but

The front desk asked everyone but me if they wanted a room with a bath tub or walk in shower including what type of view would they prefer. Place was clean but definitely not a five star facility.
Stayed 1 night in Aug 2025

10/10 Excellent

Troy

Stayed 2 nights in Jul 2025

8/10 Good

Kimberlee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Julia, who basically seems to run the place, is amazing. She was so helpful and accommodating.
Stayed 1 night in Aug 2025

10/10 Excellent

KerryAnn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay. Clean facilities awesome customer service friendly staff.
Stayed 3 nights in Aug 2025

2/10 Terrible

Nicholas

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Me and my wife come to Cleveland for one night getaways. And stayed at a lot of hotels there. And this is by far the worst hotel in downtown Cleveland. Absolutely dirty and filthy. The bathroom looks like it hasn't been cleaned in a long time, with what looks like dirty hand prints on the walls, also the broken shower door really added to the experience. The rug underneath and around the bed feels oily like it has never been vacuumed, the old food crumbs was a nice touch. We tried to let that go but when we got back to the room for the night, it felt like the bedding hadn't been washed between guests, we both started to feel itchy. So around 130AM we decided to check out and get the hell out of there. When we checked out, the lady at the desk asked how was our stay. I simply said horrible. She literally giggled and said "Yeah?" That was it. Not even a apology. Side note. When you valet there, your car just sits there in the road in front of the hotel lol. Booked for one night August 23rd 2025.
Stayed 1 night in Aug 2025

8/10 Good

Quentin

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Linda

Travelled with family
Disliked: Amenities
Elevators and lobby were dirty. Only half the room outlets worked and phone wasn’t even connected to power. Room was small and cramped and hard to move around in. The valet system takes forever and takes up the part of the street that should be used for drop offs and pickups. Lyft had to drop us in the middle of the street. Not safe. They also have no staff to help us with our luggage which is ridiculous since that meant we had to unload our car in the middle lane of a busy city street. The front desk was also understaffed. Several times I saw guests standing around the lobby waiting for nonexistent staff. We felt we way overpaid for this hotel given the low quality.
Stayed 3 nights in Aug 2025

10/10 Excellent

Teresina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is toooooo expensive! 50$ a night for valet! The Tru was free! I guess parking is too expensive in the area.
Stayed 3 nights in Aug 2025