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Sonesta Simply Suites Cleveland Westlake

3.0 star property

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Photo gallery for Sonesta Simply Suites Cleveland Westlake

1 bedroom, pillow-top beds, in-room safe, blackout curtains
Outdoor pool
Exterior
Suite, 2 Bedrooms, Fireplace | 1 bedroom, pillow-top beds, in-room safe, blackout curtains
Studio Suite, 2 Queen Beds, Fireplace | 1 bedroom, pillow-top beds, in-room safe, blackout curtains

Reviews

7.4 out of 10
Good

Popular amenities

  • Gym
  • Kitchen
  • Laundry
  • Parking included
  • Air conditioning

Explore the area

View in a map
30100 Clemens Rd, Westlake, OH, 44145
  • Place, Crocker Park
    ‪16 min walk‬
  • Place, Lake Erie Nature & Science Center
    ‪5 min drive‬
  • Place, Huntington Beach
    ‪6 min drive‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪18 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed

1 bedroom, pillow-top beds, in-room safe, blackout curtains

Studio Suite, 1 King Bed

8.0 out of 10
Very good
(21 reviews)
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Fireplace

1 bedroom, pillow-top beds, in-room safe, blackout curtains

Studio Suite, 1 King Bed, Fireplace

8.0 out of 10
Very good
(27 reviews)
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Fireplace

1 bedroom, pillow-top beds, in-room safe, blackout curtains

Studio Suite, 2 Queen Beds, Fireplace

  • 51 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Fireplace

1 bedroom, pillow-top beds, in-room safe, blackout curtains

Suite, 2 Bedrooms, Fireplace

  • 65 sq m
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Studio Suite, 1 Queen Bed, Accessible, Fireplace (Kitchen, Mobility Shower)

1 bedroom, pillow-top beds, in-room safe, blackout curtains

Studio Suite, 1 Queen Bed, Accessible, Fireplace (Kitchen, Mobility Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 37 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible, Kitchen (Mobility, Tub)

1 bedroom, pillow-top beds, in-room safe, blackout curtains

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Mobility, Tub)

  • 37 sq m
  • Sleeps 3
  • 1 Queen Bed

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About this property

Sonesta Simply Suites Cleveland Westlake

Colonial hotel in Westlake with free parking
A 24-hour fitness centre, a snack bar/deli and conference space are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, express check-out and tour/ticket assistance. Weekly housekeeping is available.
Sonesta Simply Suites Cleveland Westlake offers 104 accommodations with a safe and coffee/tea makers. This accommodation is furnished with double sofa beds. Beds feature pillowtop mattresses. 50-inch Smart televisions come with cable channels. Accommodation at this 3-star hotel has kitchens with fridges, microwaves and kitchenware and utensils. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Sonesta Simply Suites Cleveland Westlake. During your stay, you'll be within walking distance of Crocker Park. Enjoy features like free WiFi in public areas and free self-parking, plus a 24-hour gym. This property offers pet-friendly amenities, such as an off-lead area.
  • Free Wi-Fi (speed: 50+ Mbps) and wired Internet
  • Free self-parking
  • Amenities include a meeting room, conference space and laundry facilities
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute drive from Lake Erie and a few minutes from Crocker Park
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-lead area
There's a snack bar/deli on site. Public spaces have free WiFi and wired Internet. Business amenities include a meeting room and coworking spaces. Event space at this hotel measures 500 square feet (46 square metres) and includes conference space. A 24-hour fitness centre, a terrace, and barbecue grills are also featured at Sonesta Simply Suites Cleveland Westlake. Free self parking is available.

This Colonial Westlake hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)
  • Tour and ticket assistance

Business services

  • 500 square feet of conference space
  • Coworking space
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 14 buildings
  • 2 floors
  • Banquet hall
  • Built in 1988
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 11:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 10 per pet, per night, plus a deposit of USD 75.00 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 35 lb per pet)
  • Pets cannot be left unattended
  • An off-lead area is available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Long-term renters welcome
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 8:00 AM - 11:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Cleveland Hotel Westlake
Sonesta ES Suites Cleveland
Residence Inn Westlake
Residence Inn Westlake Cleveland
Westlake Residence Inn
Residence Inn By Marriott Cleveland Westlake Hotel Westlake
Residence Inn By Marriott Cleveland Westlake Ohio
Residence Inn Cleveland Westlake Hotel
Sonesta ES Suites Cleveland Westlake Hotel
Residence Inn By Marriott Cleveland Westlake Hotel
Sonesta ES Suites Cleveland Westlake Ohio
Sonesta ES Suites Cleveland Westlake Hotel
Sonesta ES Suites Cleveland Westlake Westlake
Sonesta ES Suites Cleveland Westlake Hotel Westlake

Sonesta Simply Suites Cleveland Westlake Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 374 out of 1000 reviews
Rating 8 - Good. 235 out of 1000 reviews
Rating 6 - Okay. 156 out of 1000 reviews
Rating 4 - Poor. 94 out of 1000 reviews
Rating 2 - Terrible. 141 out of 1000 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Chrishawn

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Outdated and had a weird odor
Stayed 3 nights in Jul 2025

4/10 Poor

Brian

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The Property is in serious need of refurbishment. I booked months ago, looked ok based on the images used. However on arrival it was a different story,we waited ages before anyone arrived at the desk to check us in. The stairs to the room were rotten, timbers needed replaced and painted. The room was not well equipped no glasses, cutlery, plates. No kettle to boil water. Cleanliness was another issue, windows dirty. Kitchen not clean either. Room had very bad smell. Door onto balcony lock was broken so could not be secured. Had to ask for towels a number of times and had to wait each time for ages at reception for anyone to turn up. Only two pillows on bed asked for another, after swearing male member of staff handed me a plastic bag with a pillow inside, no pillow cover. His attitude was awful, you do not swear at customers. Bins in grounds not emptied, watched raccoons pull food from bins. Swimming pool was out of use and looked like it had been for a long time, very disappointing in the middle of summer Would not recommend this property.
Stayed 7 nights in Jul 2025

2/10 Terrible

Ismet

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
On arrival they did not have the reservation.
Stayed 4 nights in Aug 2025

6/10 Okay

Hilary

Travelled with group
Disliked: Property conditions & facilities
We stayed at this property two years ago and we liked it. But this time we were disappointed to find how much it has deteriorated.
Stayed 7 nights in Jul 2025

10/10 Excellent

Abron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

4/10 Poor

TIFFANY

Travelled with family
Disliked: Property conditions & facilities

Not so great...

Had to wait 20 mins for someo e to show up at front desk to check in. Ftont desk gave another lady a key to our room by mistake and she just walked right in. No silverware, bowls and only 2 glasses.
Stayed 4 nights in Jul 2025

4/10 Poor

Nicole

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Things were worn and shabby. Not enough pillows or toilet paper. (They were waiting on a shipment?) The room smelled like a pet, and the alternate room smelled like smoke.
Stayed 7 nights in Jul 2025

2/10 Terrible

Aaron

Disliked: Staff & service
Stayed 3 nights in Jun 2025

10/10 Excellent

Noel

Stayed 14 nights in Jun 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time we stayed here. It's quiet, clean and staff is very friendly and helpful.
Stayed 3 nights in Jun 2025

8/10 Good

Veronica, Winamac

Liked: Cleanliness
Disliked: Amenities
The suites are nice. Very clean, showing a little wear but seem to be maintained. The pool was closed wich was disappointing. Front desk girl, Jessica was very helpful, but her assistant was terribly rude.
Stayed 3 nights in Jun 2025

6/10 Okay

Ashley

Travelled with family

Nice room but amenities not as advertised

The room was nice but the rest of the services were not as advertised. We stayed the end of June and there was no water in the pool, there was no breakfast as advertised in the photos, there was coffee in the room and lobby but no coffee pots to brew it. This was just an overnight stay on our way to our destination so it served its purpose but with children we prefer a stay with a pool.
Stayed 1 night in Jun 2025

2/10 Terrible

Danielle

Disliked: Cleanliness, staff & service, property conditions & facilities
The girl at the front desk was polite. There was a gentleman I assumed worked there carrying on about cussing someone out that was staying there and obnoxious about the pool. There was bugs everywhere and blood and feces in the bathroom and blood on a curtain in one spot. The locks looked like they had been broken before and the tv would shut on and off. Totally not what was shown on their site.
Stayed 2 nights in Jun 2025

4/10 Poor

Mary

Travelled with family
When we arrived at the hotel, we were informed that no rooms were available. Thankfully a neighboring hotel had vacancies.
Stayed 1 night in Jun 2025

8/10 Good

Howard

Liked: Cleanliness, amenities, property conditions & facilities
The room was a lot more than I expected. The king bed was comfortable, the bedroom and bath linens were fresh and clean. The fireplace was a cozy bonus, and it was easy to turn on. The kitchen was easy to use and spacious. I enjoyed my stay, although I do wish that the pool was repaired and open.
Stayed 2 nights in May 2025

10/10 Excellent

Erik

Stayed 1 night in Jan 2025

10/10 Excellent

CHRISTOPHER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Carrie

Stayed 1 night in Mar 2025

10/10 Excellent

David

Stayed 1 night in Mar 2025

6/10 Okay

Sajeeb

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Okay so firstly there aren’t many hotels that have basically townhomes available so space wise this is a gem. However space is really the only thing this hotel has going for it. Our 3 bed room came on two floors, makes sense space wise. But no elevators so if you have a wheelchair or are unable to walk upstairs this is not the place for you. As soon as we walked in the smell of weed hit. Honestly I get it, it’s a hotel but then we saw the stains on the carpet and burn holes on the PLASTIC couch. Wow that was uncomfortable. The living room had a tv, along with one in the room with the 2 full beds, and the king upstairs, but NO REMOTES. Front desk was able to provide me with one remote, no big deal. After an outing we came back and my goodness the weed smell was now stronger than ever. I called about it, not really much help there. My assumption is the neighbor downstairs or next door smoked in the bathroom and the vent came right up to our room. Our third morning we were greeted with with the smoke alarm going off, without a reason. Nobody was using any appliances. It went off for about a minutes before stopping on its own. I called the front desk and the stated “maintenance isn’t here on Saturday. The manager is home.” I asked them to have the manager to call me. Ofcourse no such call came through. There is no turndown service, I get it, it’s not that kind of hotel. Trash wise, you have to take it over to the dumpster on your own. I do not recommend
Stayed 5 nights in Feb 2025

6/10 Okay

VINCENT M.

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Very noisy from upstairs guests walking constantly. King Size bed that I Reserved for 2 guests for 2 nights a week ahead of time by Expedia and never notified me beforehand so I could change my accommodations if desired or needed since I was having Surgery the next day!
Stayed 2 nights in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good
Stayed 2 nights in Mar 2025

10/10 Excellent

Gewaunn

Stayed 2 nights in Feb 2025

8/10 Good

kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet location but close to many shopping and eating options
Stayed 2 nights in Mar 2025

6/10 Okay

Tiffany

Travelled with family
Bad beds and dishwasher does not work
Stayed 7 nights in Mar 2025