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WoodSpring Suites Cleveland North

Property class: 2.5

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Photo gallery for WoodSpring Suites Cleveland North

A hotel with a stone facade, multiple windows, and a covered entrance.
A gym with treadmills, a stationary bike, a bench press, and a wall-mounted medicine ball rack.
A laundry facility with multiple washing machines and dryers, a table, and a door.
A modern hotel room with a kitchenette, a blue ottoman, and a colorful rug.
A reception area with a green wall, a wooden reception desk, and a glass door entrance.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Gym
  • Bar

Explore the area

View in a map
940 Callen Lane NW, Cleveland, TN, 37312
  • Place, Cleveland Towne Center
    ‪14 min walk‬
  • Place, Bradley Square Mall
    ‪19 min walk‬
  • Place, Tinsley Park
    ‪2 min drive‬
  • Airport, Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪29 min drive‬

Room options

View all photos for Suite, 1 Queen Bed, Non Smoking

A hotel room with a bed, a sofa, and an ottoman.

Suite, 1 Queen Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, a chair, a TV, and a window with blinds.

Suite, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed, Non Smoking

A hotel room with a bed, a sofa, and an ottoman.

Suite, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed, Roll-in Shower, Non Smoking

A hotel room with a bed, a sofa, and an ottoman.

Suite, 1 Queen Bed, Roll-in Shower, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

A hotel room with two beds, a desk, a chair, a TV, and a window with blinds.

Suite, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed, Accessible Bathtub, Non Smoking

A hotel room with a bed, a sofa, and an ottoman.

Suite, 1 Queen Bed, Accessible Bathtub, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

WoodSpring Suites Cleveland North

This smoke-free hotel features 6 restaurants, 3 bars/lounges and a fitness centre. Self parking is free. Additionally, 2 coffee shops/cafes, laundry facilities and a vending machine are on-site.
WoodSpring Suites Cleveland North offers 122 accommodations. Televisions come with satellite channels. This Cleveland hotel provides complimentary wireless Internet access.
Recreational amenities at the hotel include a fitness centre.
During your stay at WoodSpring Suites Cleveland North, you'll be within walking distance of Cleveland Towne Center. Features include free self-parking, plus 6 restaurants and 3 bars.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include 6 restaurants, 2 coffee shops/cafes and 3 bars/lounges
  • Amenities include laundry facilities, a lift and a vending machine
  • On-site recreation includes a gym
  • Just a 2-minute drive from Bradley Square Mall and a few minutes from Tinsley Park
  • Dogs welcome for a fee
There are 6 restaurants and 2 coffee shops/cafes on site. You can unwind with a drink at one of the 3 bars/lounges. A fitness centre, a vending machine, and laundry facilities are also featured at WoodSpring Suites Cleveland North. Self parking is free.

This Cleveland hotel is smoke free.

WoodSpring Suites Cleveland North has 6 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 coffee shops/cafes
  • 3 bars/lounges
  • 6 restaurants

Things to do

  • Gym

Family friendly

  • In-room microwave
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Vending machine

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Front entrance ramp
  • Lift (152 centimetre wide door)
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (91 centimetre high)

More

  • Built in 2025
  • Smoking not allowed

Room amenities

Entertainment

  • Cable channels

Food and drink

  • Microwave

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:30 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 10.00 per pet, per day, plus a one-time cleaning fee of USD 250.00 and a deposit of USD 50.00 per stay
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 10.00 per pet, per day plus a one-off USD 250.00 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The front desk at this property is open daily from 9:00 AM - 10:00 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

WoodSpring Suites Cleveland North Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 24 out of 56 reviews
Rating 8 - Good. 10 out of 56 reviews
Rating 6 - Okay. 13 out of 56 reviews
Rating 4 - Poor. 5 out of 56 reviews
Rating 2 - Terrible. 4 out of 56 reviews

9.0/10

Cleanliness

8.2/10

Staff & service

6.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to stay. It’s all brand new staff was wonderful. I will definitely stay there again.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The young lady has a front desk , harley was exceptionally great in every way and very pleasant because of her, I would stay again. She's very helpful and makes you feel very welcome
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Kina

Liked: Cleanliness, staff & service, amenities
It was brand new; just opened, so no too many people staying there. Nice and quiet.
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Staff was helpful and accommodating. Rooms were cleanish, I travel for work so I bring my own cleaning supplies. Only downfall is you can hear everything around you in your room. Not very well insulated.
Stayed 12 nights in Apr 2026
Verified review

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
As of Jan 2026 this property is new.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

John

Liked: Property conditions & facilities
The check in time on here said 2 o'clock,got there at 2:15 and they said I couldn't check in till 3 o'clock and there property on the website says they have 6 restaurants they had none, that was the main reason for picking them.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Kamryn was a sweetheart. He was accessible if we needed anything, but we didn’t. Only stayed one night. Nice size room and nice size bathroom.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Kirk

Liked: Cleanliness, amenities, property conditions & facilities
Rand new room. Room was clean. Front desk attendant very nice.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a newer place so my room was very clean and nice. A "no frills" stay without breakfast (have coffee in lobby but out later after I left). Room does have a refrigerator, cook top, microwave and sink if you bring your own food. There seemed to be a mix of a few overnight stays and longer term residents as I walked the property—it is set up for extended stays. I did not make use of any amenities as just an overnight as traveling through for me.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities
Rooms were nice and clean. But most of all the customer service was amazing. I had a problem with the heat and they immediately not only apologized but switched me to another room. This is a new hotel, if you are ever in town, I highly recommend.
Stayed 1 night in Feb 2026
Verified review

4/10 Poor

Ervin

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Yes
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean, hotel still smells new. However there is no ice machine that I could find.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice brand new hotel, large room, great location, great staff. The rooms could use plates, silverware, pots, pans etc. It got the ability to cook with a stove but nothing to cook with. No breakfast, only coffee and no ice machine.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities have just recently opened and they are very nice amenities for an extended stay. It is an exceptional value for the price. We would definitely return. Very convenient location in the Cleveland and Chattanooga areas. We had one small issue with the AC unit but that was soon resolved. They are working out the issues of a new facility. No complaints!!!
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived at 10:30 pm and they would not let me check in. I called the hotel and the person hung up on me. The next morning, the staff was excellent and let me check in early. Be aware that there is no front desk staff overnight. Also no restaurant on site. The profile makes it seem like there is, but nothing on site or shared parking lot.
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Normaleena

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Elevator wouldn't work, coffee machine wouldn't work, no ability to make any foods since no pots, pans, utensils, glasses, plates or silverware.
Stayed 3 nights in Apr 2026
Verified review

2/10 Terrible

Chris

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Booked a reservation through Hotels.com and got there the night of and they told me to cancel my booking…that they were already booked up. Not sure what was going on. I wished they would have contacted me before I drove all day to get there. I had to call Hotels.com to cancel the reservation with the hotel.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

H.R.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
CLEAN! Room was spacious, appeared brand new! Bed comfortable. Temp perfect. Small electric two burner stove top, microwave, full apprtment size fridge. :-( Room was too bright at night as window blind allowed light, microwave clock added excessive light :-( No carpet in rooms. Listen to moving furniture noise traveling easily.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
This was a nice place at a very reasonable price. The manager that was on duty was very friendly and helpful! My only complaint is that the rooms could use some paper towels or additional toiletries. Those items are always appreciated when you’re only staying a day or two and don’t want to have to purchase them to get through. Other than that, I have no complaints and would definitely stay again! Again, I can’t say enough about the manager and how pleasant he was. His attitude and friendliness made the atmosphere very warm and welcoming. I sincerely hope the company recognizes his efforts and appreciates his contributions because it truly is rare to see nowadays, unfortunately! 😊
Stayed 2 nights in Apr 2026
Verified review

4/10 Poor

Victor

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
When making the reservation online it said that the checkin time was 2:00 PM. When I arrived at 2:00 PM they said checkin time was 3:00 PM and told me I would have to leave and come back at 3:00. I was also told if I needed anything after hours to call 500. I did so multiple times and no one answered. Finally, no one was at the front desk the next morning to check you out. The front desk attendants were very rude and no help at all. I would never stay here again.
Stayed 1 night in May 2026
Verified review

8/10 Good

Lacitika

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Hotel is fairly new, excellent front desk clerk— but this hotel has ZERO amenities. Coffee is only available after 5am— and that is it. Has a nice Kitchenette room, but no dishes, no water in fridge, no coffee pot in the room, and they only have us four towels and two wash cloths. Really— only a passing through place but you need to have everything with you. The fitness center was nice. There is filtered water on there but no cups Lobby closes 8pm to 7am so make sure you keep your key handy to get in!!
Stayed 1 night in Mar 2026
Verified review

8/10 Good

hugh

Liked: Cleanliness, amenities, property conditions & facilities
Room was brand new(3 weeks old). Mattress was hard and the table lamp had no bulb…. Overall 8/10
Stayed 1 night in Jan 2026
Verified review

2/10 Terrible

Vicki

Liked: Cleanliness, staff & service
Disliked: Amenities
This is a new property. The place was immaculate. The only negative I have is the walls and floors are extremely thin so I was woken at all hours by TV and conversations. On my departure the downstairs guest called and asked me to walk quieter. I explained to them that I was departing and there was no carpeting and I wasn’t literally stomping around. There is no one at the desk at night and therefore people call ur room to complain . Would not recommend this for any extended stay of you are using it for work and do not want to be disturbed. The front desk was super helpful when it was staffed.
Stayed 2 nights in Feb 2026
Verified review

4/10 Poor

Normaleena

Disliked: Cleanliness, amenities, property conditions & facilities
It's still under construction! The room on the reservation was located on level 3. That room didn't have up any blinds, curtains, siding on the walls, and the refrigerator wasn't running. The elevator wouldn't go to the 2nd floor. We had to use the stairs only since the button wouldn't work. The refrigerator in my 2nd room didn't stay running so I lost my foods I put in the refrigerator. Then I was moved into the 3rd room just in one night stay. Cats are not allowed even though it states dogs and cats are able to stay. The owner was called four times by the 3 different people.
Stayed 3 nights in Apr 2026