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SureStay Plus Hotel by Best Western Post Falls

2.5 star property

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Photo gallery for SureStay Plus Hotel by Best Western Post Falls

Business centre
Lobby
Lobby
Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Pet Friendly) | Desk, laptop workspace, iron/ironing board, free WiFi
Business centre

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • Pet-friendly
  • 24/7 front desk

Explore the area

View in a map
3647 West 5th Avenue, Post Falls, ID, 83854
  • UpNorth Distillery
    ‪11 min walk‬
  • University Of Idaho Research Park
    ‪3 min drive‬
  • Stateline Stadium and Speedway
    ‪5 min drive‬
  • Spokane, WA (GEG-Spokane Intl.)
    ‪38 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly) | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

7.8 out of 10
Good
(60 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

7.8 out of 10
Good
(34 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Pet Friendly)

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Pet Friendly) | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Pet Friendly)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Mountain View (Separate Living Room)

Suite, 1 King Bed, Non Smoking, Mountain View (Separate Living Room) | View from room

Suite, 1 King Bed, Non Smoking, Mountain View (Separate Living Room)

  • Sleeps 6
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly) | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

7.8 out of 10
Good
(43 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Mountain View (Walk-in Shower;with Sofabed)

Suite, 1 King Bed, Non Smoking, Mountain View (Walk-in Shower;with Sofabed) | Room amenity

Suite, 1 King Bed, Non Smoking, Mountain View (Walk-in Shower;with Sofabed)

  • Sleeps 4
  • 1 King Bed

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About this property

SureStay Plus Hotel by Best Western Post Falls

Hotel in Post Falls with free breakfast and 24-hour front desk
An indoor pool, coffee/tea in a common area and a business centre are available at this hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site.
SureStay Plus Hotel by Best Western Post Falls offers 99 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. 40-inch LCD televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit with a rainfall showerhead, spring water baths and hairdryers.

This Post Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they enjoy the free breakfast at SureStay Plus Hotel by Best Western Post Falls. During your stay, you'll be within walking distance of UpNorth Distillery. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a business centre and a computer
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 12 minutes on foot from UpNorth Distillery and a 1-minute drive from Post Falls Factory Stores
  • Dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is served daily. An indoor pool, a vending machine, and coffee/tea in common area are also featured at the business-friendly SureStay Plus Hotel by Best Western Post Falls. Free self parking is available.

Smoking is allowed in designated areas at this Post Falls hotel.

Guests are served a free continental breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Spring water bathtub
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 15.00 per pet, per night, plus a deposit of USD 15.00 per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 15.00 per night
  • Pet fee: USD 15.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

SilverStone Inn Post Falls
SilverStone Post Falls
Fairbridge Inn Express Hotel Post Falls
SilverStone Inn
Surestay Plus By Post Falls
SureStay Plus Hotel by Best Western Post Falls Hotel
SureStay Plus Hotel by Best Western Post Falls Post Falls
SureStay Plus Hotel by Best Western Post Falls Hotel Post Falls

SureStay Plus Hotel by Best Western Post Falls Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 300 out of 1013 reviews
Rating 8 - Good. 317 out of 1013 reviews
Rating 6 - Okay. 197 out of 1013 reviews
Rating 4 - Poor. 123 out of 1013 reviews
Rating 2 - Terrible. 76 out of 1013 reviews

7.4/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Timothy, Puyallup

Liked: Cleanliness
large group of people yelling and talking loudly in the hallway
Stayed 1 night in May 2025

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
After a poor hotel stay on our way to our destination, staying here on our way home was such a relief. Beds were a bit softer than I’m used to (however some may prefer this) but they were clean, as was the rest of the room. Walls were thin and I could hear noise from nearby rooms but I don’t expect silence when I stay at a hotel. Breakfast the following morning was good also, but was a little tight squeeze with so many guests. They offered biscuits and gravy, bacon, eggs, pancakes, muffins and yogurt. Overall I was very satisfied with our stay and would definitely return.
Stayed 1 night in May 2025

6/10 Okay

Christabel

Travelled with family
Not super great overall but great for the price. Definitely would stay again if I just needed a place to sleep for a few hours. A good bargin.
Stayed 1 night in Feb 2025

10/10 Excellent

Chris

Travelled with pets, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very nice stay.
Stayed 1 night in May 2025

8/10 Good

Pavlo

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

jose

Great place, lots of breakfast choices.
Stayed 2 nights in May 2025

10/10 Excellent

Sierra

Stayed 1 night in May 2025

10/10 Excellent

Dusty

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool place
Stayed 1 night in Apr 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
All our interaction with the staff was very personable and helpful. Loved the non-carpeted room, it was quiet and dark and made for a good night of rest!!! Look forward to our next stay!
Stayed 3 nights in Apr 2025

6/10 Okay

John

Stayed 1 night in Apr 2025

10/10 Excellent

Jessie, Vancouver

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and professional. They helped make our stay very pleasant.
Stayed 2 nights in Apr 2025

8/10 Good

Bonnie, Beaverton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

Olivia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility was filthy! Phones in rooms did not work and desk clerk was not concerned about this at all! The facility was poorly maintained, tub stained, toilet paper holder falling off wall. Carpet had holes in it. Chair in room had holes in it.... dirt in corners and along walls. Phone in room did not work and desk clerk aware but inconcerned... Before Expedia has a facility on their list of hotels i think you should be aware of conditions!
Stayed 1 night in Feb 2025

6/10 Okay

LORI

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Great breakfast, good stay

Stayed 1 night in Apr 2025

8/10 Good

Timothy, Puyallup

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff has always been great
Stayed 1 night in Apr 2025

10/10 Excellent

Mingyin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is close to my customer's address, so it is very convenient. All the waitresses are friendly. It is easy to get food near this hotel.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jessie, Vancouver

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and extremely helpful.
Stayed 4 nights in Apr 2025

10/10 Excellent

Jeff

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Stephen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ollie on the desk was great. Great location for where we needed to be.
Stayed 2 nights in Mar 2025

8/10 Good

Cristina, Rochester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in the area for a week. Staff was incredibly thoughtful and kind. The breakfast was a big deal for me and I thought it was better than most places! I used the heated pool everyday and had it mostly to myself. My room always was kept clean and restocked. Located near some gas stations and truck stops, which I liked having right across the street despite some noise. Overall, great experience.
Stayed 7 nights in Mar 2025

10/10 Excellent

Rudy, Olympia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the front desk was excellent and help me zip up my dress for an event.
Stayed 1 night in Mar 2025

2/10 Terrible

Tirrell, Renton

Stayed 2 nights in Mar 2025

8/10 Good

Noah

Liked: Cleanliness, staff & service, property conditions & facilities
My only complaint is the water wasn't hot enough when I took my shower.
Stayed 1 night in Mar 2025

8/10 Good

Laurie and Fred

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

6/10 Okay

Devin

Travelled with family
Stayed 1 night in Mar 2025