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Pacific Bay Resort

Property class: 3.5

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Exterior
Executive Two Bedroom Penthouse | Living area | 32-inch TV with satellite channels
3 outdoor pools, open 7:00 AM to 8:00 PM, pool umbrellas, pool loungers
Terrace One Bedroom Apartment | Living area | 32-inch TV with satellite channels
Lake

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Cnr Pacific Hwy And Bay Drive, Coffs Harbour, NSW, 2450
  • Place, Big Banana Fun Park
    ‪16 min walk‬
  • Place, Diggers Beach
    ‪17 min walk‬
  • Place, Park Beach Plaza
    ‪3 min drive‬
  • Airport, Coffs Harbour, NSW (CFS)
    ‪11 min drive‬

Room options

View all photos for Standard Hotel Room

Individually decorated, individually furnished, desk, laptop workspace

Standard Hotel Room

8.6 out of 10
Excellent
(23 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Hotel Room

Executive Hotel Room | Individually decorated, individually furnished, desk, laptop workspace

Executive Hotel Room

8.4 out of 10
Very good
(81 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Hotel Room

Individually decorated, individually furnished, desk, laptop workspace

Deluxe Hotel Room

8.0 out of 10
Very good
(5 reviews)
  • Lagoon view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Standard One Bedroom Apartment

Standard One Bedroom Apartment | Individually decorated, individually furnished, desk, laptop workspace

Standard One Bedroom Apartment

8.8 out of 10
Excellent
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Executive One Bedroom Apartment

Executive One Bedroom Apartment | Individually decorated, individually furnished, desk, laptop workspace

Executive One Bedroom Apartment

8.8 out of 10
Excellent
(49 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe One Bedroom Apartment

Deluxe One Bedroom Apartment | Individually decorated, individually furnished, desk, laptop workspace

Deluxe One Bedroom Apartment

8.8 out of 10
Excellent
(3 reviews)
  • Lagoon view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Two Bedroom Penthouse

Standard Two Bedroom Penthouse | Individually decorated, individually furnished, desk, laptop workspace

Standard Two Bedroom Penthouse

8.0 out of 10
Very good
(1 review)
  • Lagoon view
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

View all photos for Deluxe Two Bedroom Apartment

Individually decorated, individually furnished, desk, laptop workspace

Deluxe Two Bedroom Apartment

  • Sleeps 6
  • 2 King Beds OR 1 King Bed and 2 Single Beds

View all photos for Standard Two Bedroom Apartment

Individually decorated, individually furnished, desk, laptop workspace

Standard Two Bedroom Apartment

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Single Bed OR 2 King Beds

View all photos for Two Bedroom Terrace Suite

Two Bedroom Terrace Suite | Individually decorated, individually furnished, desk, laptop workspace

Two Bedroom Terrace Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Executive Two Bedroom Penthouse

Executive Two Bedroom Penthouse | Living area | 32-inch TV with satellite channels

Executive Two Bedroom Penthouse

7.4 out of 10
Good
(3 reviews)
  • Lagoon view
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Single Beds

View all photos for Three Bedroom Apartment

Three Bedroom Apartment | Individually decorated, individually furnished, desk, laptop workspace

Three Bedroom Apartment

9.0 out of 10
Wonderful
(2 reviews)
  • Lagoon view
  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds OR 2 King Beds and 2 Single Beds

View all photos for Three Bedroom Terrace Suite

Three Bedroom Terrace Suite | Individually decorated, individually furnished, desk, laptop workspace

Three Bedroom Terrace Suite

  • 1 bedroom
  • Sleeps 6
  • 3 King Beds OR 2 King Beds and 2 Single Beds

View all photos for Executive two bedroom apartment

Individually decorated, individually furnished, desk, laptop workspace

Executive two bedroom apartment

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Two bedroom Executive Lagoon Apartment

32-inch TV with satellite channels

Two bedroom Executive Lagoon Apartment

  • Lagoon view
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Terrace Hotel Room

Individually decorated, individually furnished, desk, laptop workspace

Terrace Hotel Room

8.4 out of 10
Very good
(22 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Terrace One Bedroom Apartment

Terrace One Bedroom Apartment | Individually decorated, individually furnished, desk, laptop workspace

Terrace One Bedroom Apartment

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Terrace Two Bedroom Dual Key Apartment

Individually decorated, individually furnished, desk, laptop workspace

Terrace Two Bedroom Dual Key Apartment

8.0 out of 10
Very good
(2 reviews)
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Single Beds

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About this property

Pacific Bay Resort

Spend the day at the nearby beach, relax by one of Pacific Bay Resort's 3 outdoor swimming pools, or enjoy the on-site golf course and full-service spa.
Pacific Bay Resort offers 78 air-conditioned accommodations, which are accessible via exterior corridors, and features a hairdryer and an iron/ironing board. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Satellite televisions are provided.

This Coffs Harbour hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include free toiletries and blackout curtains.

Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including 3 outdoor tennis courts. 3 outdoor swimming pools and 2 hot tubs are on site. In addition to a kids' pool, other recreational amenities include a sauna and a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Tranquility Day Spa has 10 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Pacific Bay Resort's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Solitary Island Aquarium. Enjoy features like free WiFi in public areas and free self-parking, plus 3 outdoor pools.
  • Free WiFi
  • Free self-parking
  • Enjoy Italian cuisine and garden views while dining at Bayside Bar & Grill
  • Buffet breakfast served daily for a fee
  • Take a swim in the 3 outdoor pools or soak in the 2 hot tubs
  • Treat yourself to detox wraps, body treatments or manicures and pedicures at Tranquility Day Spa
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a golf course, 3 outdoor tennis courts and a gym
  • Guests have great things to say about the helpful staff and the beach
  • 13 minutes by foot from Big Banana Fun Park and a 3-minute drive from Diggers Beach
Pacific Bay Resort offers its guests a full-service spa, a golf course, 3 outdoor swimming pools, and 2 hot tubs. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 7589 square feet (705 square metres) and includes a conference centre. A children's pool, a fitness centre, and a sauna are also featured at the family-friendly Pacific Bay Resort. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Coffs Harbour hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.
Bayside Bar & Grill – Overlooking the golf course and garden, this restaurant specialises in Italian cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: AUD 33 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bayside Bar & Grill

Things to do

  • 2 hot tubs
  • 3 outdoor pools
  • 3 outdoor tennis courts
  • 9-hole golf course
  • Air hockey
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Golf clubs/equipment
  • Gym
  • Pro golf shop
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Fenced pool
  • In-room babysitting
  • Laundry facilities
  • Pool gate
  • Snack bar/deli

Conveniences

  • ATM
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Wedding services

Business services

  • Conference centre (7,589 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach towels
  • Direct access to the beach
  • Garden
  • In a national park
  • In the mountains
  • On the bay
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages

Accessibility

  • No lift

More

  • 4 buildings
  • 6 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

The property charges 1.2 per cent for credit card payments
The front desk is open daily from 7 AM - 11 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 33 per person
  • Credit card charges are subject to a surcharge of 1.2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 7 AM - 11 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Novotel Coffs Harbour Pacific Bay Korora
Novotel Coffs Harbour Pacific Bay Resort Korora
Novotel Pacific Bay Resort
Novotel Coffs Harbour Pacific Bay Resort
Novotel Coffs Harbour Pacific Bay
Novotel Pacific Bay
Novotel Coffs Harbour Pacific Bay Hotel Coffs Harbour
Accor Coffs Harbour
Coffs Harbour Novotel
Pacific Bay Resort
Coffs Harbour Pacific Bay
Pacific Bay Resort Coffs Harbour
Pacific Bay Coffs Harbour
Coffs Harbour Pacific Bay Resort
Novotel Coffs Harbour Pacific
Pacific Bay Resort Hotel
Pacific Bay Resort Coffs Harbour
Pacific Bay Resort Hotel Coffs Harbour

Pacific Bay Resort Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 428 out of 1002 reviews
Rating 8 - Good. 322 out of 1002 reviews
Rating 6 - Okay. 160 out of 1002 reviews
Rating 4 - Poor. 61 out of 1002 reviews
Rating 2 - Terrible. 31 out of 1002 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

Lyndal

Liked: Cleanliness
Stayed 1 night in Jan 2026

4/10 Poor

Nizar

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The resort itself was really nice, however our room(s) were not. We had 2 adjoining rooms, 1 being a single bedroom hotel suite, the other being a 2 bedroom apartment. 1 bedroom hotel wasn’t cleaned adequately as it was really dusty. The 2 bedroom apartment was really dirty!!! Dusty, sliding door tracks haven’t been cleaned in a loooong time, alfresco area hasn’t been cleaned in maybe months. Kitchen appliances weren’t cleaned either. The apartment is EXTREMELY outdated and that furniture is from last century!!! No adequate cleaning equipment in the apartment either. Dirty mop, NO VACCUUM to name a few. Very DISAPPOINTING. Just remembered the air conditioning in apartment was rubbish!!! Only worked in lounge room after a bit of persuasion & unit in bedroom was maybe some sort of decoration but definitely a waste of Space!!!
Stayed 2 nights in Jan 2026

10/10 Excellent

Jess

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean was clean, service from every body was amazing! Food was great 👌 we had a great trip
Stayed 4 nights in Jan 2026

10/10 Excellent

Nadene

Liked: Cleanliness, staff & service, amenities
Excellent staff We dined at the hotel restaurant and had the most wonderful meal
Stayed 1 night in Jan 2026

10/10 Excellent

Kira

Stayed 2 nights in Jan 2026

10/10 Excellent

Trista, Balmain

Stayed 2 nights in Dec 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities
Hotel had great facilities and made for a very relaxing break
Stayed 4 nights in Jan 2026

8/10 Good

Samantha

Travelled with partner
Liked: Amenities
This hotel is probably one of the best options in the Coffs area. There is access to a restaurant for all meals. There are pools and a small beach. It is near the Big Banana. The rooms are small and only cleaned once during a 7 night stay. You need to go to reception to get clean towels, more toilet paper etc. Reception is not attached to the accommodation. The hotel is located on a golf course.
Stayed 7 nights in Dec 2025

4/10 Poor

Tony

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness
Room was dirty and air conditioning had mould. The tables and surfaces were not wiped down. Disgusting.
Stayed 1 night in Jan 2026

8/10 Good

Kirk

Stayed 1 night in Jan 2026

10/10 Excellent

Majid

Stayed 2 nights in Dec 2025

8/10 Good

Maria

Stayed 3 nights in Dec 2025

8/10 Good

Shadi

Stayed 3 nights in Dec 2025

8/10 Good

William

Stayed 2 nights in Jan 2026

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities
Unfortunately didn’t get a great nights sleep, felt like there was bed bugs in the mattress. Staff helped me to change my room but had the same problem with the mattress in the new room. Was told I’d receive a follow-up call, still waiting, now 3 weeks later. Probably wouldn’t stay there again.
Stayed 1 night in Dec 2025

10/10 Excellent

Ali

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing stay with great staff and delicious food. Will will be back.
Stayed 3 nights in Dec 2025

8/10 Good

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 1 night in Oct 2025

10/10 Excellent

Ramin

Stayed 1 night in Dec 2025

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is not the best but the hotel itself is beautiful and fantastic staff
Stayed 1 night in Dec 2025

10/10 Excellent

Luke

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms clean and tidy - very spacious. Staff lovely and grounds spectacular
Stayed 2 nights in Dec 2025

6/10 Okay

Danielle

Stayed 5 nights in Dec 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities
Facilities and services, presentation immaculate.
Stayed 1 night in Dec 2025

6/10 Okay

Alison

Stayed 2 nights in Dec 2025

10/10 Excellent

Ieasha

Stayed 1 night in Dec 2025

6/10 Okay

Sanisha

Stayed 8 nights in Dec 2025