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Newcastle Arms Hotel

2.5 star property

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Photo gallery for Newcastle Arms Hotel

Front of property
1 bedroom, iron/ironing board, free WiFi, bed sheets
Shower, free toiletries, towels
Bar (on property)
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Parking included
  • Housekeeping

Explore the area

View in a map
50 High Street, Coldstream, Scotland, TD12 4AS
  • Home Park
    ‪2 min walk‬
  • Coldstream Museum
  • Paxton House
    ‪19 min drive‬

Room options

View all photos for Family Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

Family Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Double Bed and 2 Single Beds

View all photos for Twin Room

Twin Room | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Twin Room

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room Single Use

1 bedroom, iron/ironing board, free WiFi, bed sheets

Standard Double Room Single Use

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

Double Room

7.6 out of 10
Good
(8 reviews)
  • Sleeps 2
  • 1 Double Bed

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Bar (on property)

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  • Parking included
  • Free WiFi
  • Restaurant
4.0 out of 5, Very good, 92 reviews
The White Swan Hotel

About this property

Newcastle Arms Hotel

Inn in Coldstream with free breakfast and 24-hour front desk
Along with a restaurant, this smoke-free inn has a bar/lounge and a coffee shop/cafe. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk and a garden are on-site.
Newcastle Arms Hotel offers 7 accommodations with complimentary bottles of water and an iron/ironing board. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Newcastle Arms Hotel. During your stay, you're just a quick walk from Home Park. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Amenities include newspapers
  • Steps from Home Park and 4 minutes on foot from Coldstream Library
  • Pets welcome free of charge
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Self parking is free.

This Coldstream inn is smoke free.

Guests are served a free full breakfast daily from 8:00 AM to 9:00 AM.
Newcastle Arms Hotel has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 8:00 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Billiards/pool table

Conveniences

  • 24-hour front desk
  • Newspapers in lobby

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: noon; check-in end time: midnight
Minimum check-in age - 16

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Newcastle Arms Hotel Coldstream
Newcastle Arms Coldstream
Newcastle Arms
Newcastle Arms Hotel Inn
Newcastle Arms Hotel Coldstream
Newcastle Arms Hotel Inn Coldstream

Newcastle Arms Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 70 out of 131 reviews
Rating 8 - Good. 44 out of 131 reviews
Rating 6 - Okay. 12 out of 131 reviews
Rating 4 - Poor. 4 out of 131 reviews
Rating 2 - Terrible. 1 out of 131 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

robert

Liked: Cleanliness, staff & service

A border crossing

When I arrived I was told that half the cost had not been taken ( dating back to February 2025 ) and I would need to pay the full amount. my paperwork showed that the half cost had been taken. i had no option, I paid. Checking will follow. As for the room, very poor. Shower head missing. Hot water delivery just about nil. Water from the basic came up back through bath waste pipe. Too risky to have a bath. room on third floor up a tight spiral staircase with doors propped open with fire extinguishers. room was for small people as doorways were only 5-10' (178 cm.) The very strong positive, the food! Reasonably good choice, good / large portions all well cooked and presented at a fair price. Hearty breakfast included in the price I paid. the bar is lively with some quiet corners
Stayed 2 nights in May 2025

8/10 Good

Janet

Stayed 1 night in May 2025

6/10 Okay

Malcolm

Liked: Cleanliness, staff & service

Average.

Very small car park. Our room was in the attic and picked up all outside noise from main road. Also some very noisy guests outside keeping us awake into early hours. Lovely breakfast.
Stayed 1 night in May 2025

10/10 Excellent

Myron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay in the borders.

Very pleasant location. Staff friendly and accomadating. Breakfast and food excellent
Stayed 4 nights in Apr 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Town of Coldstream

Solo trip, good check in, free parking, lovely secure room. Good facilities tea coffee etc. comfortable bed, good shower. A quiet night, a lovely full breakfast.
Stayed 1 night in Mar 2025

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly welcome, wonderful atmosphere. Breakfast delicious.
Stayed 1 night in Mar 2025

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service
Breakfast was amazing staff very helpful but room quite basic and dated
Stayed 2 nights in Feb 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice double room for single use, excellent breakfast, all's well!
Stayed 1 night in Feb 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful place to stay

Warm welcome, comfy room, resident parking. Lovely atmosphere in bar and breakfast was delicious. We've been before and will be back
Stayed 1 night in Feb 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay to see friends

The hotel was dated on the outside but once you were in the room we got was clean and tidy. The hotel had parking at the back which was very handy. The staff were very friendly and the breakfast in the morning was superb 👌
Stayed 1 night in Feb 2025

10/10 Excellent

Fumiaki

Stayed 1 night in Jan 2025

10/10 Excellent

Mrs Marie

Great place to stay!

No complaints at all, room was comfortable and very clean/ staff were lovely. Breakfast was really nice/ cooked fresh! Would highly recommend - great value for money. Will definitely stay again next year for my Husbands works night out! Well done everyone - keep up your good work- lovely hotel!
Stayed 1 night in Dec 2024

8/10 Good

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel was clean and nice and warm, food on the evening was lovely and breakfast was great The staff were very friendly and helpful.
Stayed 2 nights in Nov 2024

6/10 Okay

david

Business traveller
Liked: Staff & service
Hotel was ok, staff were excellent and breakfast was decent
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I cant not fault this stay. Was great. Staff were so lovely, room was good and only fault was bed was to soft but that is a personal preference.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast. Beer was well kept and i never had a bad pint.
Stayed 2 nights in Sep 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All very good
Stayed 1 night in Sep 2024

10/10 Excellent

Wilkinson

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Andrea, Polson

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service
The beds were great and the bathrooms clean. They should provide two towels when 2 people are partying. There was tobacco spit on the stair carpet and walls going up the stairs. The carpet in the stairs and hallways needs cleaning badly.
Stayed 1 night in Sep 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chef and service staff superb!

All serving staff and the chef went out of their way to accomodate my request for certain foods to be blended.I am suffering from terminal oesophageal cancer in the gullet which makes swallowing difficult. Would not hesitate to recommend this hotel
Stayed 1 night in Sep 2024

2/10 Terrible

William

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole place is battered. Appropriately the whole place also stinks of fried food, including the bedding and consequently ALL our clothing next day. The bar is no better. The landlord isn’t the greatest of hosts but to be fair, the lady who served breakfast was very pleasant and again, to be fair, breakfast was great.
Stayed 1 night in Aug 2024

10/10 Excellent

Raymond

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely,friendly owners and staff. Dinner was brilliant and breakfast 1st class. Fantastic value for money
Stayed 1 night in Aug 2024

10/10 Excellent

PAUL V

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Another very nice stay here. I was coming from far away so i phoned ahead and they kept the kitchen open for me, it was so good of them.
Stayed 1 night in Jul 2024

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Andrew

Stayed 1 night in Jun 2024