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Best Western Plus Parkway Hotel

2.5 star property

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Photo gallery for Best Western Plus Parkway Hotel

Exterior
Seasonal outdoor pool
Reception
Hypo-allergenic bedding, pillow-top beds, desk, blackout curtains
Free daily full breakfast

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
1900 Homer Adams Pkwy, Alton, IL, 62002
  • Place, Robert Wadlow Statue
    ‪3 min drive‬
  • Place, Argosy Casino
    ‪5 min drive‬
  • Place, Fast Eddie's Bon Air
    ‪6 min drive‬
  • Airport, St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪35 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, pillow-top beds, desk, blackout curtains

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Hypo-allergenic bedding, pillow-top beds, desk, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Hypo-allergenic bedding, pillow-top beds, desk, blackout curtains

Standard Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Hypo-allergenic bedding, pillow-top beds, desk, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Hypo-allergenic bedding, pillow-top beds, desk, blackout curtains

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Hypo-allergenic bedding, pillow-top beds, desk, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(13 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Plus Parkway Hotel

Hotel in Alton with free breakfast and fitness centre
This hotel features a fitness centre, a 24-hour business centre and coffee/tea in a common area. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a meeting room and laundry facilities are on-site.
Best Western Plus Parkway Hotel offers 72 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature pillowtop mattresses. 40-inch LED televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Best Western Plus Parkway Hotel. During your stay, you'll be within walking distance of Alton Square Mall. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 2-minute drive from Alton Square Mall and a few minutes from Robert Wadlow Statue
  • Pets welcome for a fee (restrictions apply)
Best Western Plus Parkway Hotel offers its guests a fitness centre and a seasonal outdoor pool. WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served daily. The business-friendly Best Western Plus Parkway Hotel also features tour/ticket assistance, coffee/tea in common area, and laundry facilities. Self parking is free.

Smoking is allowed in designated areas at this Alton hotel.

Guests are served a free full breakfast daily from 6 AM to 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6 AM to 10 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Built in 2011
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per pet, per night (maximum USD 100 per stay)
  • Maximum 2 (weight limit: 80 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for USD 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 200.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20.00 per pet, per night (maximum USD100 per stay)
  • Crib (infant bed) fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 6 AM to 10 PM
  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Parkway
Best Western Parkway Hotel
Best Western Plus Parkway
Best Western Plus Parkway Alton
Best Western Plus Parkway Hotel
Best Western Plus Parkway Hotel Alton
Best Plus Parkway Hotel Alton
Best Western Plus Parkway Hotel Hotel
Best Western Plus Parkway Hotel Alton
Best Western Plus Parkway Hotel Hotel Alton

Reviews

Best Western Plus Parkway Hotel Reviews

8.2

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 486 out of 1013 reviews
Rating 8 - Good. 298 out of 1013 reviews
Rating 6 - Okay. 124 out of 1013 reviews
Rating 4 - Poor. 51 out of 1013 reviews
Rating 2 - Terrible. 54 out of 1013 reviews

Reviews

8/10 Good

William

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Had a clean comfortable room. Some updates made on dated room which was appreciated. Didn't make it to the breakfast but the dining was very nice and looked like it wouldcof been great! Will stay thete again.
Stayed 2 nights in Jun 2025

4/10 Poor

Jessi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Employees need to be looked at

Check in was slow. I even called to let them know we were goin to be late for checkin but no one answered the phone. Other customers that were stayin there was being very racist to us because we were white and wanted to swim in the pool. When we checked out no one was at desk. All the workers closed the breakfast area and all of them where in there just sitting and talkin. Phones were ringing 6 different times and another lady was waiting because her room keys were not working. I had to go find someone after 15 mins of waiting. Employees should really understand their responsibilities. Other than those problems the room was good and quiet which was what we were lookin for.
Stayed 1 night in Jun 2025

6/10 Okay

David

Stayed 1 night in Jun 2025

6/10 Okay

Sharon

Liked: Cleanliness, amenities, property conditions & facilities
I stayed 3 nights. When I returned to my room on the first day after spending the day with my Dad in the hospital, my room had not been cleaned. When I complained to the front desk, I was told that when they do not have enough staff to clean all the rooms, they skip the room of guests who are staying multiple days. This is unacceptable.
Stayed 3 nights in Jun 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything solid. Staff was extremely helpful and friendly.
Stayed 2 nights in Jun 2025

2/10 Terrible

Brett, saint louis

Stayed 1 night in Jun 2025

10/10 Excellent

Amber

Stayed 1 night in Jun 2025

10/10 Excellent

traci

Stayed 1 night in Jun 2025

10/10 Excellent

jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay, friendly staff
Stayed 1 night in Jun 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff makes this place. They are truly amazing. The rooms are clean. Breakfast is good for free. I wont stay anywhere else when Im in town.
Stayed 1 night in Jun 2025

8/10 Good

Orsan

Stayed 1 night in May 2025

8/10 Good

Carl

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
N/A
Stayed 1 night in Mar 2025

8/10 Good

Sharon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room cleaning was not as good as my previous stays at this facility. The coffee pods were not restocked for the 2nd and 3rd night I stayed. However, the breakfast was very good.
Stayed 3 nights in May 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Denny J

Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfy.
Stayed 1 night in May 2025

10/10 Excellent

Sophia

Stayed 1 night in May 2025

10/10 Excellent

Sharon

Liked: Cleanliness, amenities, property conditions & facilities
It was quiet with no noises from nearby rooms, I didn't have to request help with anything.
Stayed 4 nights in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in May 2025

10/10 Excellent

donald e

Liked: Cleanliness, staff & service, property conditions & facilities
Was nice
Stayed 2 nights in May 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
location
Stayed 1 night in May 2025

10/10 Excellent

Alicia

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Anjie

Liked: Staff & service
It was fine for a quick stay while in town for a funeral. The room was pretty clean and the bed was comfortable.
Stayed 1 night in May 2025

4/10 Poor

Sharon

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom walls were filthy. The hallway smells of Marijuana. I will never stay here again.
Stayed 1 night in May 2025

8/10 Good

Simone

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

Danielle

Stayed 1 night in Mar 2025