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 Cologne •1 Room
 Cologne • 1 Room
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CityClass Hotel Europa am Dom

4-star property
Am Hof 38 - 46, Cologne, NW 09 725 22 184
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4.2 out of 5
Very good!
See all 16 ebookers Reviews

"Great location right next to the dom and hbf. Clean rooms and friendly staff " More

By a verified traveller on Mon 11 Feb 2019

Points Of Interest

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Comfort Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max
€88* Per night/room 20 May - 21 May

Comfort Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Superior Double Room (Cathedral View)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Single Room (Cathedral View)

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Superior Twin Room (Cathedral View)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Comfort Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at CityClass Hotel am Dom. During your stay, you're just a quick walk from Cologne Cathedral. Free WiFi in public areas, a restaurant and a bar are available.

  • Free WiFi
  • Enjoy Regional cuisine while dining at Dom Lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests speak favourably about the location and the clean guestrooms
  • Steps from Museum Ludwig and Cologne Cathedral
  • Pets welcome for a fee

CityClass Hotel am Dom ratings based on 16 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for CityClass Hotel am Dom

Everyone (8) Couples (3) Family (1)
5 out of 5
Great location right next to the dom and hbf. Clean rooms and friendly staff

Posted by on 11 Feb 2019

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3 out of 5
Preise sind überrissen, Preis/Leistung stimmt nicht Reinigungspersonal blockierte mehrmals den einzigen Aufzug

Posted by on 11 Oct 2023

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Comment from Hotel Management

11 Oct 2023 by David M.

Vielen Dank für Ihr Feedback. Schade, dass ihnen nicht alles gefallen hat. Messetage sind natürlich immer ein sehr spezieller Zeitraum in Köln und können zu Preisfluktuationen führen. Ihr Feedback mit dem Reinigungspersonal nehmen wir sehr gerne entgegen und werden es daraufhin gehend schulen. Wir würden uns darüber freuen wenn Sie uns noch einmal besuchen um Sie mit großartigem Service begeistern zu dürfen.

5 out of 5
perfekt renoviert. Lage absolut perfekt um Köln zu erkunden

Posted by on 24 Nov 2021

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Comment from Hotel Management

26 Nov 2021 by Ihr CityClass Europa am Dom

Vielen lieben Dank für Ihr Feedback, wir hoffen Sie bald wieder bei uns willkommen heißen zu dürfen.

4 out of 5
Keskeinen sijainti ja siisti vasta remontoitu huone.

Posted by on 7 Oct 2021

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Comment from Hotel Management

16 Oct 2021 by Ihr CityClass Europa am Dom

Kiitos palautteesta. Olemme iloisia, että nautit vierailustasi hotellissamme.

4 out of 5
Gut

Posted by on 13 Sep 2021

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Comment from Hotel Management

2 Nov 2021 by Ihr CityClass Europa am Dom

Thank you very much for your positive review! We loved to welcome you in our hotel.

4 out of 5

Posted by on 11 Mar 2020

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4 out of 5

Posted by on 19 Feb 2020

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4 out of 5
Es war sehr angenehm und die Lage hervorragend! Kann dieses Hotel nur weiterempfehlen!

Posted by on 25 Nov 2019

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5 out of 5
Das Hotel hat eine ganz wunderbare Aussicht auf den Dom. Ich hatte das Vergnügen im Stockwerk 5 zu sein, mit einer eigenen Dachterrasse / Balkon. Das Frühstück war perfekt, schöner Frühstücksbereich, kostenfreies Wasser (0,75l) Früchte, eine Dom-Miniatur. Mängel an der Dusche wurden gleich aufgenommen und weitergegeben

Posted by on 21 Nov 2019

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4 out of 5

Posted by on 16 Jul 2019

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About the CityClass Hotel Europa am Dom

Location Am Hof 38 - 46, Cologne, NW 50667

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at CityClass Hotel am Dom.

  • 1 building
  • 81 guestrooms or units
  • 5 levels
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Train station: Hansaring Station (1.9 km / 1.2 mi)
  • Metro station: Heumarkt U-Bahn (0.5 km / 0.3 mi)

Room Amenities

CityClass Hotel am Dom offers 81 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with premium satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Hypo-allergenic bedding
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

Dom Lounge – This restaurant specialises in Regional cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar.

Dom Lounge – On-site bar. Open 24 hours.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Hiking/biking trails nearby

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for EUR 15.0 per night.

Pet Policy

  • Pets: EUR 15 per pet, per nightService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, mobile payments and cash

Mobile payment options include: Google Pay and Apple Pay

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

This property uses solar energy, plus eco-friendly cleaning products

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, cash, mobile payments, Google Pay and Apple Pay. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses solar energy, plus eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in all accommodation. Contactless check-out is available.

  • Mobile payments
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Apple Pay
  • UnionPay
  • Credit card pre-authorization
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Google Pay
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Renewable energy source - solar
  • Debit cards
  • Online penalty collection

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax is imposed by the city of Cologne. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • An effective city/local tax rate of 5.00 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18.90 per person
  • Nearby parking fee: EUR 15.00 per day (820 ft away)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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  • Cityclass Europa Am Dom Cologne
  • Cityclass Hotel Europa
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  • Cityclass Hotel Europa Am Dom Cologne
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  • Europa Dom
  • Europa Hotel Am Dom
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  • Hotel Europa Am Dom
  • CityClass Hotel am Dom Hotel
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  • CityClass Hotel am Dom Cologne
  • CityClass Hotel am Dom Hotel Cologne

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.