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NH Collection Köln Mediapark

4.5 star property

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Photo gallery for NH Collection Köln Mediapark

Spa
Daily buffet breakfast for a fee
Pillow-top beds, minibar, in-room safe, desk
Reception
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Im Media Park 8b, Cologne, NW, 50670
  • Place, MediaPark
    ‪1 min walk‬
  • Place, Cologne Cathedral
    ‪17 min walk‬
  • Place, Musical Dome
    ‪18 min walk‬
  • Airport, Cologne (CGN-Cologne - Bonn)
    ‪23 min drive‬

Room options

View all photos for Superior Room, Park View

View from room

Superior Room, Park View

8.8 out of 10
Excellent
(12 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Room

Pillow-top beds, minibar, in-room safe, desk

Superior Room

9.4 out of 10
Exceptional
(12 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Premium Room (View)

Premium Room (View) | Pillow-top beds, minibar, in-room safe, desk

Premium Room (View)

  • 42 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Single Room

View from room

Superior Single Room

  • 22 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Room, Connecting Rooms (2AD+2CH)

Pillow-top beds, minibar, in-room safe, desk

Family Room, Connecting Rooms (2AD+2CH)

8.0 out of 10
Very good
(1 review)
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds OR 4 Single Beds

View all photos for Family Room, Connecting Rooms (extrabed 2AD+4CH)

Pillow-top beds, minibar, in-room safe, desk

Family Room, Connecting Rooms (extrabed 2AD+4CH)

  • 52 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds OR 4 Single Beds

View all photos for Family Room, Connecting Rooms (extrabed 3AD+3CH)

Pillow-top beds, minibar, in-room safe, desk

Family Room, Connecting Rooms (extrabed 3AD+3CH)

  • 52 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds OR 4 Single Beds

View all photos for Superior Room, Lake View

Pillow-top beds, minibar, in-room safe, desk

Superior Room, Lake View

  • Lake view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Large Single Beds

View all photos for Superior Single Room, Park View

View from room

Superior Single Room, Park View

  • Park view
  • 23 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed

View all photos for FAMILY CONNECTING 2AD+2CH

Pillow-top beds, minibar, in-room safe, desk

FAMILY CONNECTING 2AD+2CH

  • Sleeps 2

View all photos for Superior Park View

Hand-held showerhead

Superior Park View

  • Sleeps 2

Superior Single Park View

  • Sleeps 1

Family Room, Connecting Rooms (extrabed 2AD+4CH)

  • Sleeps 2

Family Room, Connecting Rooms (Extrabed 3 Ad + 3 Ch)

  • Sleeps 3

Family Room, Connecting Rooms (2 Ad + 2 Ch)

  • Sleeps 2

FAMILY CONNECTING EXTRABED 3AD+3CH

  • Sleeps 3

Superior Room Lake View

  • Sleeps 2

FAMILY CONNECTING EXTRABED 2AD+4CH

  • Sleeps 2

View all photos for Premium View

Shower, rainfall showerhead, eco-friendly toiletries, hair dryer

Premium View

  • Sleeps 2

View all photos for Superior Single Room

Shower, rainfall showerhead, eco-friendly toiletries, hair dryer

Superior Single Room

  • Sleeps 1

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About this property

NH Collection Köln Mediapark

Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a sauna, a conference centre and a coffee shop/cafe are on-site. Housekeeping is available on request.
NH Collection Köln Mediapark offers 217 air-conditioned accommodations with minibars and espresso makers. Beds feature pillowtop mattresses. A pillow menu is available. Televisions come with premium satellite channels. Bathrooms include baths or showers with a rainfall showerhead, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at NH Collection Köln Mediapark. During your stay, you're just a quick walk from Stadtgarten. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy international cuisine while dining at Restaurant Concerto
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 3-minute drive from Cologne Cathedral and a few minutes from Musical Dome
  • Cats and dogs welcome for a fee
NH Collection Köln Mediapark offers its guests a sauna and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 5952 square feet (553 square metres) and includes a conference centre. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury NH Collection Köln Mediapark. Parking is available for a fee.

This 4.5-star Cologne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Restaurant Concerto – This restaurant specialises in international cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (EUR 25 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 20 to 27 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Restaurant Concerto

Things to do

  • Bicycle rentals
  • Gym
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre (5,952 square foot of space)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 100% renewable energy
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 35 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 5.35 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 20 to 27 per person
  • Self-parking fee: EUR 25 per day
  • Pet fee: EUR 35 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.

Property is also known as

NH Collection Köln Mediapark Hotel
NH Köln Mediapark Hotel
Collection Köln Hotel
Collection Köln
Nh Collection Koln Mediapark
NH Collection Köln Mediapark Hotel
NH Collection Köln Mediapark Cologne
NH Collection Köln Mediapark Hotel Cologne

NH Collection Köln Mediapark Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 390 out of 915 reviews
Rating 8 - Good. 346 out of 915 reviews
Rating 6 - Okay. 111 out of 915 reviews
Rating 4 - Poor. 41 out of 915 reviews
Rating 2 - Terrible. 27 out of 915 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Antonio

Stayed 2 nights in Dec 2025

6/10 Okay

Asit

Room was in good conditionn. However 2 single beds on wheels (like in a hospital) and no double bed. Beds had not been moved to sweep/vacuum under them which was full of dust. Could not get any mobile phone signal in the room or anywher on the 1st floor. Reception staff unhelpful to resove these issues. Check-in process very slow and unable to complete check in formalities on-line prior to arrival. Excellent Breakfast, although no eggs were available one morning!
Stayed 4 nights in Dec 2025

10/10 Excellent

angela

Travelled with group
Liked: Cleanliness, staff & service, amenities
Lots of free sweeties, biscuits and drinks available in reception.
Stayed 3 nights in Dec 2025

6/10 Okay

ShihYin

Travelled with partner
Liked: Staff & service, property conditions & facilities
Staff was friendly, helpful and welcoming. The toilet bowl had water stains where previously had a leak. The shower cubicle was not perfectly clean due to some water stains. The limescale from the bidet tap was not fully descaled especially the base of the tap. One of the towels provided was old and shredded along the sides. Initially when we came into the room the complimentary bottle of water was missing however after we left the room and returned later the bottle of water was provided. The room service was slightly disappointing because a used glass was not replaced. The bed was very comfortable with great pillows. The aircon was working well. Location was not the closest to the city however it is walkable (20 minutes).
Stayed 3 nights in Nov 2025

8/10 Good

joseph

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The staff was excellent
Stayed 1 night in Dec 2025

10/10 Excellent

bretton

Business traveller
Liked: Cleanliness, amenities
Very nice room and good breakfast
Stayed 6 nights in Oct 2025

10/10 Excellent

JAVIER, Santa tecla

Liked: Cleanliness, staff & service, property conditions & facilities
All ok
Stayed 5 nights in Oct 2025

8/10 Good

ROBERTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very difficult to access by car. I suggest more instructions in the City.
Stayed 3 nights in Sep 2025

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night Cologne family trip.

We stayed here as a one night stay as a family on route down to Switzerland, it was a little challenging to find the hotel park through google maps and were provided with a room with two doubles when I had asked for single beds in the children room but the hotel staff where really accommodating and helpful. We all slept amazing well after a long journey.
Stayed 1 night in Jul 2025

10/10 Excellent

Rohan

Stayed 3 nights in May 2025

6/10 Okay

Juan Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

8/10 Good

Megan Emma

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We had a great stay for 3 nights here. It was such a beautiful location - lovely walking out to the water, and behind was a lovely park. The bed was comfy, room was spacious. We had to take the key card out at night as it was really loud (the actual slot seemed to make a vibration noise, as well as the air con). We also said we’d appreciate another pillow, although they probably would’ve provided them had we asked. We didn’t eat here or have breakfast so can’t comment on that. Overall a great stay, thanks very much!
Bridge with hotel in background
Hotel in background
Opposite hotel
Stayed 3 nights in May 2025

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm and friendly staff, clean and close enough to all site seeing areas of Koln. Would definitely recommend
Stayed 3 nights in Apr 2025

8/10 Good

L

Stayed 4 nights in Apr 2025

8/10 Good

L

Stayed 1 night in Apr 2025

10/10 Excellent

Fernando David

Stayed 1 night in Apr 2025

10/10 Excellent

Shana

Liked: Cleanliness, staff & service, property conditions & facilities
The only downside to the property is it wasn’t easy to find
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay . My favourite in koln
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

8/10 Good

Claire

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is great as is the location, but some members of staff need better customer service! Despite advising them 2 times that we couldn’t check in until the morning after our reservation we were made to feel like we we causing them a problem when we arrived ‘late’. One of the days there was no hot water and our coffee machine was kaput!
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Matthew

Stayed 1 night in Sep 2024

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent all over
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2024

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