Rhein-Hotel St. Martin

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Panoramic Single Room, River View | 1 bedroom, premium bedding, in-room safe, individually decorated
Interior entrance
Restaurant
Exterior
Restaurant

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
Frankenwerft 31-33, Cologne, NRW, 50667
  • Cologne Cathedral
    ‪7 min walk‬
  • Musical Dome
    ‪7 min walk‬
  • Chocolate Museum
    ‪9 min walk‬
  • Cologne (CGN-Cologne - Bonn)
    ‪14 min drive‬

Room options

Panoramic Double Room

7.6 out of 10
Good
(8 reviews)
  • 10 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

Panorama Suite mit Rhein Blick

8.8 out of 10
Excellent
(3 reviews)
  • 35 sq m
  • River view
  • Sleeps 6
  • 2 Double Beds and 2 Single Sofa Beds

Signature Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 16 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Panoramic Suite, 2 Bedrooms

9.4 out of 10
Exceptional
(9 reviews)
  • 28 sq m
  • River view
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

Junior Studio Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 22 sq m
  • River view
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

Deluxe Double Room

9.2 out of 10
Wonderful
(19 reviews)
  • 18 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Panoramic Double Room, River View

8.8 out of 10
Excellent
(40 reviews)
  • 18 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Classic Double Room, City View

8.0 out of 10
Very good
(17 reviews)
  • 8 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Panoramic Single Room, River View

9.6 out of 10
Exceptional
(5 reviews)
  • 10 sq m
  • River view
  • Sleeps 1
  • 1 Queen Bed

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About this property

Rhein-Hotel St. Martin

Family-friendly hotel connected to the convention centre in Cologne with a restaurant
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include concierge services, a 24-hour front desk and tour/ticket assistance.
Rhein-Hotel St. Martin offers 17 accommodations with tablet computers and espresso makers. Each accommodation is individually decorated. Beds feature premium bedding. 45-inch flat-screen televisions come with premium cable channels, first-run films and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs and safes. Additionally, rooms include complimentary bottles of water and fans. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Rhein-Hotel St. Martin. During your stay, you'll be connected to the convention centre and just a quick walk from Cologne Cathedral. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include babysitting, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Guests have great things to say about the breakfast and the helpful staff
  • Within a 10-minute walk of Cologne Cathedral and Musical Dome
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, a vending machine, and multilingual staff are also featured at the family-friendly Rhein-Hotel St. Martin.

This Cologne hotel is smoke free.

Ex-Vertretung – On-site restaurant. Reservations are required.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 27 per day); discounts available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Ex-Vertretung

Things to do

  • Art gallery
  • Bicycle rentals
  • Designer stores
  • Shopping centre

Family friendly

  • Art supplies
  • Baby toys
  • Children's toys
  • Grocery/convenience store
  • In-room babysitting
  • In-room refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Area rugs in room
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with premium cable channels
  • First-run films
  • Netflix
  • Pay films
  • Streaming services
  • Tablet computer

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Refrigerator
  • Restaurant dining guides

More

  • Desk
  • Desk chair
  • Fan
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 5.35 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 27 per day (328 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Rhein Hotel St. Martin
Rhein-Hotel St. Martin Hotel
Rhein-Hotel St. Martin Cologne
Rhein-Hotel St. Martin Hotel Cologne

Rhein-Hotel St. Martin Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 547 out of 1093 reviews
Rating 8 - Good. 340 out of 1093 reviews
Rating 6 - Okay. 106 out of 1093 reviews
Rating 4 - Poor. 54 out of 1093 reviews
Rating 2 - Terrible. 46 out of 1093 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, friendly service, poor breakfast

Liked the location of the hotel and we chose the room facing the Rhine which had a nice view. Enjoyed our stay and the front desk were very friendly. The only reason i did not give it a 5 star is that the breakfast was very poor as it was hardly one at all. We got a coffee and one little pastry which was not fresh on the first morning and none at all the second day. If one advertise it as part of yhe amenities, one should deliver.
Stayed 2 nights in Apr 2025

10/10 Excellent

Trystan

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The location was central to all the tourist destinations. The hotel was nice and very clean. The staff was amazing too! No complaints!
Stayed 2 nights in Apr 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing on the Rhine

Wonderful spot near the Rhine River. Friendly service. Extremely clean. Great shower. Lunch at restaurant excellent.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jennie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Great location, lovely rooms great size we had the panoramic suite. Friendly staff and helpful
Stayed 1 night in Apr 2025

10/10 Excellent

Nicholas

Stayed 1 night in Mar 2025

10/10 Excellent

Lorna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the property was lovely, views were great and the accommodation was clean and had everything we required. We are a family of 5 and the size was perfect for us. The staff were very friendly and the service was great
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great staff...great location... super clean
Stayed 1 night in Apr 2025

10/10 Excellent

Ichrak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was great! All workers at the reception were amazing and helpful. The only thing i would like to mention is that some rooms you have to use the stairs so if you have a disability you have to ask for a room with no stairs.
Stayed 1 night in Apr 2025

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very bad service

Do not stay in this hotel - we were a group on a business trip having 6 rooms. By arrival 1 room smelled very bad - it was not possible to stay in the room, Immidiately after arrival we informed recpetion re. the situation. They did not have any avalable rooms for which reason 1 person had to sleep on the floor in one of the other rooms. We went to recpetion all days during the 4 night stay. Problem was not solved for which reason we asked for a full refund. Hotel has denied a refund and are even lying about us informing reception. I have nothing good to say about the service from the hotel or the handling after after stay in regards to give us a refund as well of somekind of other compensation for the totally unacceptable situaion it left our team in.
Stayed 7 nights in Mar 2025

2/10 Terrible

Jeannie Heart

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very bas service

I will not recommend this hotel. We where a group on a business trip having 6 rooms. By arrival 1 of the rooms had a very bad smell, which was immidiately informed to reception. They had no availbale rooms so 1 person had to sleep on the floor in one f the other rooms. During the 4 night stay, this situation was not solved by the hotel. For this reason we have requested a full refund which the hotel has denied us. They even lie about us informing recpetion about the situation eventhough we went to reception everyday to ask if anything was done to help out this problem. Do not stay there, they are not reliable
Stayed 4 nights in Mar 2025

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort

Very bad service

By arrival the room smelled very bad which immiditaley was informed to reception. There was no avalable rooms, for which reasion I had to sleep on the floor with a collegue. During our 4 day stay we went to recpetion several times re. this situation but with no help. We requested a full refund for the stay, as the smell was so bad we could not stay in the room. Hotel has declined to give us a refund or otherwise compensated for this situation - they even lie about us mentioning this problem to them during our stay - I will not recommend staying in this hotel as you can't trust them.
Stayed 4 nights in Mar 2025

8/10 Good

Bee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a good location as it’s within walking distance from train station and tourist attraction sights. We had a good side view of the river, next to the old church, overlooking the streets below, a nice view.
Stayed 2 nights in Apr 2025

10/10 Excellent

Renee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Hans-Wilhelm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Nicholas

Stayed 1 night in Apr 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rhine view

Great location for shops, restaurants and the River. Friendly and helpful staff
Stayed 1 night in Mar 2025

10/10 Excellent

Neeraj

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Naara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, great location for sightseeing around cologne altstadt
Stayed 2 nights in Mar 2025

8/10 Good

Aidan

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Hannah, Northampton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel! We had a room with a great view, overlooking the Rhine river, Great St Martin Church and fischmarkt (a quaint little square). The room was really modern, lovely decor, comfy bed, very clean and with a small but great shower room with a really powerful shower. The free pastries and coffee machine in the morning were a nice bonus. This hotel is walking distance to all the major sites around cologne old town, there are tons of restaurants nearby and it is close to the tram lines that get you pretty much everywhere in the wider city that you might be interested in seeing! It is also a short 10/15 min walk to the main train station. The staff were all very friendly. If we return to Cologne we will definitely stay here again!
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All is perfect👌
Stayed 2 nights in Mar 2025

8/10 Good

Anders

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Yunus Emre

Travelled with family
Liked: Staff & service, property conditions & facilities
Otelin konumu eşsiz, nehir kenarı ve heryere yakın. Personel ilgili ve güleryüzlü, odanın ısınması ile ilgili problem vardı, çözdüler hemen. Tek sorun banyo nem kokuyor havalandırması kötüydü.
Stayed 3 nights in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025