The staff was really lovely, the breakfast was good, and the lobby looks great, but that’s where the compliments end. I wasn’t expecting a luxury hotel, and I understand a full renovation would costs millions, but my room was a mess. The furniture was ripped and scuffed, the tv was broken, only two outlets worked so I had to unplug and replug stuff all the time, the teapot was dirty and missing a lid, the toilet paper holder fell off the wall…. I could go on, but instead I’ll just suggest any future guests manage their expectations.