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Hotel Sapphire

3.5 star property

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Photo gallery for Hotel Sapphire

Interior
Deluxe Twin Room | In-room safe, desk, iron/ironing board, free WiFi
Exterior
Bar (on property)
Sports bar

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

View in a map
No. 371, Galle Road, Colombo
  • Place, New Delmon Hospital
    ‪1 min walk‬
  • Place, Havelock City Mall
    ‪20 min walk‬
  • Place, Dehiwala Zoological Garden
    ‪3 min drive‬
  • Airport, Colombo (CMB-Bandaranaike Intl.)
    ‪38 min drive‬

Room options

View all photos for Deluxe Triple Room

Deluxe Triple Room | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Triple Room

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Quadruple Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

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Front of property
Fair View Hotel Colombo
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
4.4 out of 5, Excellent, 321 reviews
The price is €48
includes taxes & fees
27 Nov - 28 Nov
Fair View Hotel Colombo

About this property

Hotel Sapphire

Hotel in Colombo with 24-hour business centre and 24-hour front desk
A restaurant, a bar/lounge and a 24-hour business centre are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, 24-hour room service, a business centre and conference space are on-site.
Hotel Sapphire offers 44 air-conditioned accommodations with a safe and complimentary bottles of water. 32-inch LCD televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

During your stay at Hotel Sapphire, you're just a quick walk from New Delmon Hospital. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy Chinese cuisine while dining at The Chinese Golden Palace
  • To-go breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from New Delmon Hospital and a 3-minute drive from Majestic City
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and a meeting room are available.

WiFi is free in public spaces. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Hotel Sapphire. An airport shuttle during limited hours is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Colombo hotel.

For a fee, guests can enjoy a to-go breakfast daily from 6:30 AM to 9:00 AM.
The Chinese Golden Palace – This restaurant specialises in Chinese cuisine. Guests can enjoy al fresco dining (weather permitting).
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Return airport shuttle (surcharge) during limited hours
  • Free self parking on site

Food and drink

  • Daily breakfast to-go available 6:30 AM to 9:00 AM for a fee: USD 5 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Chinese Golden Palace

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • Lift

More

  • 4 floors
  • Banquet hall
  • Built in 1973
  • Designated smoking areas
  • Fireplace in lobby
  • Reception hall

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 1:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 12.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately USD 5 per person
  • Rollaway bed fee: USD 12.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel Sapphire Colombo
Sapphire Colombo
Hotel Sapphire Hotel
Hotel Sapphire Colombo
Hotel Sapphire Hotel Colombo

Reviews

Hotel Sapphire Reviews

7.6

Good

7.4/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness
Rating 10 - Excellent. 34 out of 113 reviews
Rating 8 - Good. 40 out of 113 reviews
Rating 6 - Okay. 23 out of 113 reviews
Rating 4 - Poor. 10 out of 113 reviews
Rating 2 - Terrible. 6 out of 113 reviews

Reviews

6/10 Okay

Carmeline

Stayed 1 night in Aug 2025

2/10 Terrible

Mithunan

Stayed 1 night in Aug 2025

6/10 Okay

Shantha

Travelled with partner
Disliked: Property conditions & facilities
This property was advertised as breakfast included. that's one of the reason i chose. It was limited to bread, butter, marmalade and an omelet. Wery disappointing. The bathrooms looked very old and not cleaned properly. Other than the house keeping staff and door man, no one bothered to ask how our stay was. Will not recommend this hotel to anyone.
Stayed 9 nights in Aug 2025

10/10 Excellent

Mithunan

Stayed 1 night in Aug 2025

6/10 Okay

Mithunan

Liked: Cleanliness, staff & service, property conditions & facilities
Place was okay people and service good! Was a lit loud during night but it calmed down after 1.30am
Stayed 1 night in Jul 2025

8/10 Good

VALLIPURAM

Liked: Cleanliness, staff & service
In a great location
Stayed 1 night in Jul 2025

10/10 Excellent

VALLIPURAM

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
In a great location, need to improve room and bathroom quality
Stayed 1 night in Jul 2025

6/10 Okay

MANOHARATHAS

Stayed 2 nights in Jun 2025

8/10 Good

Evelyn

Business traveller
Liked: Property conditions & facilities
I found the Hotel is very convenient for everyone. Housekeeping staff are w friendly & helpful. Reception staff not so friendly with everyone only known people but I am glad it is very Trustworthy Hotel.
Stayed 10 nights in Jun 2025

8/10 Good

Nadarajah

Travelled with family
Liked: Cleanliness, staff & service, room comfort
It was amazing. Very good hospitality. Easy access to bank eat and drink places. Hotel has its own Restaurant. But eating in is very expensive. Preferred other restaurants close proximity.
Stayed 9 nights in Jun 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible Sapphire Colombo Hotel

The only pros is the location. Rest all are cons only. Small small insects, cockroaches freely roaming in the room and bed and it seems bad smell has been there for several years. The condition is horrible. The receptionist was totally unfit for that job. He tried to do his side business from their guests. Overall no value for money and I dont recommend.
Stayed 2 nights in Jun 2025

10/10 Excellent

Raja

Travelled with family
Liked: Amenities
Staff was very supportive.
Stayed 1 night in Jun 2025

8/10 Good

VASANTHA KUMARI

Stayed 1 night in Jun 2025

8/10 Good

nicklasvinoth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

4/10 Poor

Nishakar

Liked: Property conditions & facilities
Disliked: Cleanliness
When we went there, they said booking wasn't there and ask me to pay again. I have shown my online payment receipt for the prove. They didn't accept it. I have to call and talk to manager. After 45 minutes, they said yes. Please be careful when you book online.
Stayed 1 night in May 2025

10/10 Excellent

sithy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

4/10 Poor

Katheesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2025

6/10 Okay

Sivakumaran

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Cleanliness poor
Stayed 2 nights in Feb 2025

2/10 Terrible

casie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our flight was delayed for almost 10 hours and informed the hotel through email as no one was picking up the phone and the next day I received an answer from the manager and there response " staff are sleeping it's middle of the night". Very rude. When we arrived around 4:00 am the reception was dark and someone was sleeping at the couch and someone woke him up from outside who had seen us and went to wake up the manager who was sleeping as well. After checking in they took us to our 2 rooms. The corridor was so hot and humid. As soon as we opened the room it was so unbearable heat and humid too. One AC was not working and they transferred us to another room. My daughter and her son couldn't take a shower as the bathroom was so disgusting, Sink was crack, mirror have stained but managed to stay for a day. it was so uncomfortable in any ways. No basic facilities. The beds were so noisy every time you moved. The rooms were so dark no night lamp, and the worst part no wall electrical outlets. They have only one outlet behind the TV which is not also universal. Finally we managed to charged our phone outside the hotel and checked out in the evening to stay in another hotel which is way beyond beautiful and very comfortable in every aspect. With all this unforgettable experience and not got any refund there's no way anyone will come around near to this hotel. I doubt even locals will never recommend. This property needs full upgrade
Stayed 4 nights in Apr 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location. Very friendly and helpful staff especially the young lady at reception. She was outstanding, despite working hard!
Stayed 1 night in Apr 2025

8/10 Good

David

Stayed 2 nights in Apr 2025

8/10 Good

SIVAKUMAR

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel in very convenient location for dinning, shopping and public transportation.
Stayed 6 nights in Mar 2025

8/10 Good

David

Liked: Cleanliness, staff & service
We have stayed in this hotel on 21 occassions. It has the best possible location locayion with many shops and eating places nearby. Transport is easy to and from the hotel.ops, transport and restaurants are
Stayed 3 nights in Mar 2025

10/10 Excellent

Ariyathasan

Stayed 1 night in Feb 2025

10/10 Excellent

Thurairajah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025