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Towneplace Suites By Marriott Richmond Colonial Heights

3.0 star property

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Photo gallery for Towneplace Suites By Marriott Richmond Colonial Heights

Exterior
Free daily buffet breakfast
Desk, laptop workspace, blackout curtains, free WiFi
Lobby
View from property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
931 South Avenue, Colonial Heights, VA, 23834
  • Place, Regal Southpark Mall
    ‪17 min walk‬
  • Place, Southpark Mall
    ‪18 min walk‬
  • Place, Keystone Antique Truck and Tractor Museum
    ‪2 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪34 min drive‬

Room options

Deluxe Studio Suite, 1 King Bed with Sofa bed, Kitchen

10.0 out of 10
Exceptional
(1 review)
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Studio Suite, 2 Queen Beds, Kitchen

Deluxe Studio Suite, 2 Queen Beds, Kitchen | Desk, laptop workspace, blackout curtains, free WiFi

Deluxe Studio Suite, 2 Queen Beds, Kitchen

10.0 out of 10
Exceptional
(4 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Classic Studio Suite, 1 King Bed with Sofa bed, Kitchenette

Desk, laptop workspace, blackout curtains, free WiFi

Classic Studio Suite, 1 King Bed with Sofa bed, Kitchenette

9.0 out of 10
Wonderful
(15 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Classic Studio Suite, 2 Queen Beds, Kitchenette

Desk, laptop workspace, blackout curtains, free WiFi

Classic Studio Suite, 2 Queen Beds, Kitchenette

8.4 out of 10
Very good
(9 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Classic Studio Suite, 1 King Bed with Sofa bed (Hearing Accessible)

Desk, laptop workspace, blackout curtains, free WiFi

Classic Studio Suite, 1 King Bed with Sofa bed (Hearing Accessible)

9.4 out of 10
Exceptional
(3 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Classic Studio Suite, 2 Queen Beds (Hearing Accessible)

Desk, laptop workspace, blackout curtains, free WiFi

Classic Studio Suite, 2 Queen Beds (Hearing Accessible)

  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Towneplace Suites By Marriott Richmond Colonial Heights

Coffee/tea in a common area, a business centre and dry cleaning are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, express check-out and a picnic area. Housekeeping is available on request.
Towneplace Suites By Marriott Richmond Colonial Heights offers 171 accommodations with coffee/tea makers and free toiletries. This accommodation offers separate sitting areas and includes desks. Accommodation at this 3-star hotel has kitchenettes with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). 55-inch LCD televisions come with premium satellite channels, pay-per-view films and Netflix. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Our customers tell us that they can't get enough of the helpful staff at Towneplace Suites By Marriott Richmond Colonial Heights. During your stay, you'll be within walking distance of Keystone Antique Truck and Tractor Museum. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include a front desk safe, a business centre and a car charging station
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 2-minute drive from Keystone Antique Truck and Tractor Museum and a few minutes from Southpark Mall
  • Cats and dogs welcome for a fee
Public spaces have free WiFi. There's an onsite business centre. Free breakfast is served daily. The business-friendly Towneplace Suites By Marriott Richmond Colonial Heights also features a picnic area, coffee/tea in common area, and dry cleaning/laundry services. Free self parking is available.

This Art Deco Colonial Heights hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Hardwood flooring in room
  • Lever door handles
  • Lift
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • Built in 2023
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Microwave
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Early check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 75 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Towneplace Suites By Marriott Richmond Colonial Heights Hotel

Towneplace Suites By Marriott Richmond Colonial Heights Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 230 out of 308 reviews
Rating 8 - Good. 48 out of 308 reviews
Rating 6 - Okay. 15 out of 308 reviews
Rating 4 - Poor. 8 out of 308 reviews
Rating 2 - Terrible. 7 out of 308 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

William

Stayed 1 night in Feb 2026

10/10 Excellent

Xavier

Stayed 1 night in Feb 2026

10/10 Excellent

Crystal

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and employees were very nice
Stayed 2 nights in Feb 2026

10/10 Excellent

Andrea

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and the service was great!
Stayed 1 night in Feb 2026

2/10 Terrible

Melissa

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Terrible element hanging out by fire pit at front of hotel. Was being cat called in front of my kids by bunch of drunks. Charged for parking while Expedia advertised free of charge. Took 30 min to check in - and after longggg drive, last thing I wanted. Door lock DID NOT WORK…when tried calling front desk and went down on 2 different occasions to get different room, no one there! Incessant beeping all night from fire alarm. Did NOT feel safe as woman traveling alone with 2 kids
Stayed 1 night in Feb 2026

10/10 Excellent

Tamara

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
My family of 3 chose to take refuge here during an ice storm. We were thoroughly impressed during our 4 day stay. Check in and out was super quick and easy. The hotel is in a very convenient location as it is near a mall, Walmart and several eateries. The hotel check all of the boxes for an amazing stay. It is modern, very clean, staff was friendly, and had nice amenities like a fitness room and guest laundry. There was a very nice variety every morning for breakfast. Breakfast was always hot and delicious. We were on the 5th floor. Our room was quiet, comfortable, and spacious. It was like a tiny apartment. We loved that we had access to the linen closet so that we could freshen our towels and linens without waiting for service. Staff was always friendly and very accommodating. We were always greeted by a staff member and asked we needed anything and if we were enjoying our stay. The manager gets extra points because on a night they were short staffed- she was making sure her staff had something hot to eat. The bar was closed, but she still was very sweet to fix us flatbread pizzas, wings and fries. We were very impressed by the hospitality and the level of care the staff put into making this a top notch stay for visitors. My family highly recommends this hotel for anyone in the area looking for accomodations.
Stayed 4 nights in Jan 2026

6/10 Okay

raquan

Liked: Cleanliness, staff & service, amenities
Room space was small you got to pay for parking and still pay for 200 and some a night its to expensive for a small room and have to pay for parking and i haven't got my deposit back
Stayed 3 nights in Jan 2026

10/10 Excellent

Zdravko

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and kept that way during my two weeks stay. If ever back in area will definitely stay there again. 100% recommend.
Stayed 15 nights in Jan 2026

10/10 Excellent

Andre

Stayed 3 nights in Dec 2025

8/10 Good

Serena

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great hotel although they charged for parking which wasn’t advertised. We arrived after a full day of parking and too late to look for other options. I wouldn’t considered other options as there is absolutely no reason for them to charge for parking (no attendant nor garage or security).
Stayed 1 night in Jan 2026

10/10 Excellent

Ronnie

The privacy and how peaceful it was.
Stayed 2 nights in Dec 2025

10/10 Excellent

Liliya

Liked: Cleanliness, amenities, property conditions & facilities
Clean, modern
Stayed 1 night in Dec 2025

10/10 Excellent

Shawn

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean and very comfortable.
Stayed 1 night in Dec 2025

4/10 Poor

Brad

Travelled with family, Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The room was extremely hot! Couldnt adjust temperature on the room. Couldn’t turn on ac. Water pressure sucks when showering.
Stayed 1 night in Dec 2025

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We come to Virginia every year. This is where we stay sence the opened. The staff is always very nice and helpful. Its alway clean and quite. Would recommened.
Stayed 16 nights in Dec 2025

10/10 Excellent

Erin

Liked: Cleanliness, amenities, property conditions & facilities
Very accommodating check in. Room was very nice. Great outdoor space. Large breakfast area and good variety of breakfast choices.
Stayed 1 night in Dec 2025

10/10 Excellent

Desjuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025

8/10 Good

Timothy

Stayed 4 nights in Dec 2025

10/10 Excellent

Kara

Stayed 1 night in Dec 2025

10/10 Excellent

Latonya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes very nice. Excellent staff.
Stayed 1 night in Dec 2025

4/10 Poor

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
When I spend $321 for 2 rooms I don’t want to pay a fee for parking unless I’m staying in Manhattan. When you nickel and dime your customers and the fee was supposed to be all inclusive you are irritating your customers. You are telling me that profit comes before service. I will be posting this on YouTube and google. If even 1 person online agrees with me you will lose much more than your parking fee.
Stayed 1 night in Dec 2025

10/10 Excellent

Bernadette

Stayed 1 night in Nov 2025

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to 95, very clean, friendly & helpful front desk staff
Stayed 1 night in Nov 2025

10/10 Excellent

TERESA, Washington

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mrs Wanna was wonderful as always! WE choose to stay at this location when we visit from DC because of the wonderful staff. Thanks for making our Thanksgiving weekend exceptionally special! Room 431 overlooking the lake was so nice 👍
Stayed 2 nights in Nov 2025

10/10 Excellent

ChenYuan

Liked: Cleanliness, amenities, property conditions & facilities
I love the rooms, and the amenities it offers. Also the room is very clean, and spacious.
Stayed 3 nights in Nov 2025