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Comfort Inn Columbia West

2.5 star property

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Photo gallery for Comfort Inn Columbia West

Lobby
Seasonal outdoor pool
Exterior
Double Room, 2 Double Beds, Non Smoking | Hypo-allergenic bedding, individually decorated, individually furnished
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
911 Bush River Rd, Columbia, SC, 29210-7516
  • Place, AMF Seven Oaks Lanes
    ‪6 min walk‬
  • Place, BTM Dutch Square Cinema 14
    ‪15 min walk‬
  • Place, University of South Carolina
    ‪7 min drive‬
  • Airport, Columbia, SC (CAE-Columbia Metropolitan)
    ‪9 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, individually decorated, individually furnished

Room, 1 King Bed, Accessible, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, individually decorated, individually furnished

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 2 Double Beds, Non Smoking

Double Room, 2 Double Beds, Non Smoking | Hypo-allergenic bedding, individually decorated, individually furnished

Double Room, 2 Double Beds, Non Smoking

7.6 out of 10
Good
(30 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, individually decorated, individually furnished

Standard Room, 1 King Bed, Non Smoking

7.6 out of 10
Good
(19 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Comfort Inn Columbia West

A 24-hour business centre, coffee/tea in a common area and a microwave in a common area are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a fridge in a common area, a seasonal outdoor pool and a business centre are on-site.
Comfort Inn Columbia West offers 96 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. This individually decorated and furnished accommodation includes desks. A pillow menu is available. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Columbia hotel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels and pay-per-view films. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Comfort Inn Columbia West. During your stay, you're just a quick walk from AMF Seven Oaks Lanes. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a 24-hour business centre, meeting rooms and laundry facilities
  • 9 minutes by car from University of South Carolina and 5 minutes from Riverbanks Zoo and Garden
  • Cats and dogs welcome for a fee
WiFi is free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. Free breakfast is served daily. A seasonal outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly Comfort Inn Columbia West. Free self parking is available.

This Columbia hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per day
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 14 April and close on 30 September.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Columbia
Comfort Inn Motel Columbia
Comfort Inn Columbia Hotel

Comfort Inn Columbia West Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 298 out of 1003 reviews
Rating 8 - Good. 352 out of 1003 reviews
Rating 6 - Okay. 173 out of 1003 reviews
Rating 4 - Poor. 94 out of 1003 reviews
Rating 2 - Terrible. 86 out of 1003 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Good

Charles

Stayed 1 night in Nov 2025

8/10 Good

Bo

Stayed 1 night in Nov 2025

2/10 Terrible

Gaige

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Heavy homeless presence, bugs in hotel room, room service never came, boxers from previous guest found by bed, unsafe area
Stayed 3 nights in Nov 2025

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was not good at all. Food not available in most areas by 8:00am. Refills came very slowly. Kuice machine and decaf coffee machine were out of order.
Stayed 1 night in Nov 2025

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe and quiet area
Stayed 2 nights in Nov 2025

8/10 Good

Lorin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 1 night in Nov 2025

8/10 Good

Trent

Stayed 2 nights in Oct 2025

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable, clean and well maintained
Stayed 1 night in Oct 2025

2/10 Terrible

Tiffany

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Roach on door when we closed it turned on the light to the night stand and 2 roaches went crawling! Disgusting! Went straight to front desk and got money back canceled the reservation.
Stayed 1 night in Oct 2025

8/10 Good

Courtney

Liked: Staff & service, room comfort
Stayed 1 night in Oct 2025

2/10 Terrible

Christian

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
First off tv remote didn’t work not to big of a deal, then we found cigarette butts on the floor below the bed. The beds were advertised as queens but two people could barely fit in a bed. The shower walls were peeling and black mold was visible.
Stayed 2 nights in Oct 2025

10/10 Excellent

Shawn

Stayed 1 night in Oct 2025

10/10 Excellent

Jereme

Stayed 1 night in Oct 2025

10/10 Excellent

Daniel

Stayed 1 night in Oct 2025

4/10 Poor

Erika Joy

Stayed 3 nights in Oct 2025

4/10 Poor

Samuel

Disliked: Cleanliness, property conditions & facilities
Bath bad maintenance.
Stayed 1 night in Sep 2025

6/10 Okay

Roxanne

Travelled with partner
I did not have breakfast. Room was clean. Hotel needs an update. Looks like the 80’s
Stayed 1 night in Oct 2025

8/10 Good

Rebecca

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
5 stars-Great staff. 5 stars-My room was spotless. Everything clean. 5 stars- Breakfast was very good. But… smell of the lobby, the hall, the elevator and my room - not good. Though the desk attendant volunteered to spray I went out and got Glade air freshener. And the Pool was not open and looked like it hadn’t been in a while. Looking out of my window the backside of the property was overgrown- no landscaping. Small sitting area out front had torn/ ripped mesh in the seats. Not your typical Comfort Inn
Stayed 1 night in Sep 2025

2/10 Terrible

Karen

Travelled with group
Disliked: Cleanliness, staff & service, room comfort
They were out of towels and when asked about when they would get more the overnight clerk laughed and said when the women come in and wash some. Keys didn’t work on first room so had to switch rooms. Then the phone didn’t work to call operator in new room. The bed was so hard it made my back hurt. I will not be using this location again.
Stayed 2 nights in Sep 2025

2/10 Terrible

Denise, NEW YORK

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible experience! There were lots of roaches, water stain on the ceiling, room smelled moldy, stained tub, dirty stains on the seal on the refrigerator, room door handle, lamps, étc. The 1st floor was for overnight local residents, 2nd fl was for construction workers working in the area, 3rd fl is used for customers staying 3 days or more. I was told this information when I informed the desk clerk that I was not having an enjoyable stay in my 3rd fl room.
Stayed 3 nights in Sep 2025

6/10 Okay

Chakita

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The room was as clean as they could make it. It said it was non smoking, but it smelled of a bit smokey. Other than that, everything else was fine.
Stayed 1 night in Sep 2025

6/10 Okay

Mervin Sheldon

Travelled with family
Disliked: Property conditions & facilities
breakfast menu was fine. orange juice and apple juice was supplied and breakfast food was delicious. the pm person who i checked in was ok. the am person i checked out with was ok as well. wasnt bad wasnt the greatest just in the middle. the room was smelly . the toilet seat was not properly clean with dirt buildup for months. worms was coming out the bathroom floor. the breakfast look good but im not sure if it was my breakfast or the food i had the night before but my stomach didn't appreciate it. overall its a decent hotel i wasn't expecting 5 star quality they deliver 3 star staff and cleaning
Stayed 1 night in Sep 2025

2/10 Terrible

Nattalie

Disliked: Cleanliness, staff & service
Cockroaches everywhere
Stayed 1 night in Sep 2025

4/10 Poor

Richard, Katonah

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Generally run down property
Stayed 2 nights in Sep 2025

10/10 Excellent

EASWARAMOORTHI

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
FRIENDLY STAFF
Stayed 1 night in Sep 2025