2/10 Terrible
Phil
24 Aug 2025
Worst hotel stay of my life
Staff not at desk at check in and not courteous. Room smelled damp and musty. Refuses not work and freezer had a puddle of water. No shower curtain. Towels were very damp. Called number posted in lobby but the lady claimed not to know Motel 6 after putting me on extended hold twice. Called M6 service line and was treated very professionally. Formal complaint filed and one night refund expected. Promise to switch rooms for my 2nd night. When I returned Fri. afternoon to switch rooms, the General Manager was not friendly or courteous. when I got my belongings from the original room, the refrigerator was gone but there were 2 puddles of water on the floor. New room was much better but w/o a refrigerator. I got very little sleep that night though due to other guests being very loud inside and outside. Dogs barked and kids screamed. All this noise continued most of the night.




Phil
Stayed 2 nights in Aug 2025


















