Tru By Hilton Columbia Downtown

2.5 star property

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Photo gallery for Tru By Hilton Columbia Downtown

Bar (on property)
Exterior
Lobby
Lobby
Terrace/patio

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Parking available
  • Business services

Explore the area

View in a map
400 Gervais Street, Building 2, Columbia, SC, 29201
  • Place, South Carolina State Museum
    ‪1 min walk‬
  • Place, Columbia Metropolitan Convention Center
    ‪10 min walk‬
  • Place, University of South Carolina
    ‪11 min walk‬
  • Airport, Columbia, SC (CAE-Columbia Metropolitan)
    ‪11 min drive‬

Room options

Room, 1 King Bed

9.0 out of 10
Wonderful
(34 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(49 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Tru By Hilton Columbia Downtown

Hotel with free breakfast, near University of South Carolina
Along with a fitness centre, this hotel has self parking and a business centre. Free breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour front desk.
Recreational amenities at the hotel include a fitness centre.
During your stay at Tru By Hilton Columbia Downtown, you're just a quick walk from South Carolina Confederate Relic Room and Military Museum. You'll find features such as free breakfast and free WiFi in public areas, plus a gym.
  • Free breakfast served daily
  • Free Wi-Fi in some public areas
  • Self-parking available for a fee
  • Amenities include a business centre and a car charging station
  • On-site recreation includes a gym
  • Just a 2-minute drive from University of South Carolina and 13 minutes from Fort Jackson
  • Cats and dogs welcome for a fee
Public spaces have free WiFi. You'll find a business centre on site. Free breakfast is served daily. For a fee, parking is available.
Guests are served a free breakfast daily.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 12 per day; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Free breakfast available daily

Things to do

  • Gym

Conveniences

  • 24-hour front desk

Business services

  • Business centre

Policies

Special check-in instructions

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Pets

  • Pets: USD 75 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Weight limit: 75 lb per pet
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 12 per day (in/out privileges)
  • Pet fee: USD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Tru By Hilton Columbia
Tru By Hilton Columbia Downtown Hotel
Tru By Hilton Columbia Downtown Columbia
Tru By Hilton Columbia Downtown Hotel Columbia

Tru By Hilton Columbia Downtown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 384 out of 495 reviews
Rating 8 - Good. 71 out of 495 reviews
Rating 6 - Okay. 21 out of 495 reviews
Rating 4 - Poor. 10 out of 495 reviews
Rating 2 - Terrible. 9 out of 495 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

JOSEPH

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful and friendly. Shouldn’t have to pay for parking if you stay
Stayed 2 nights in Oct 2025

10/10 Excellent

Brad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and service. Would definitely stay here again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Louis

Liked: Cleanliness
Clean room
Stayed 3 nights in Oct 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
The Tru Hotel was awesome. I especially liked that there were no rugs in the rooms - it made it really clean and fresh
Stayed 1 night in Oct 2025

10/10 Excellent

Keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable stay
Stayed 2 nights in Oct 2025

8/10 Good

Allen and Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
The Tru brand is not to my liking. Small rooms with no carpeting or closets or drawers with a tiny workspace. That said this property is well run and maintained. Parking fees are extra and charged by a third party.
Stayed 3 nights in Oct 2025

10/10 Excellent

Erin

Liked: Cleanliness, amenities
Great
Stayed 2 nights in Sep 2025

4/10 Poor

Kathryn

Stayed 2 nights in Oct 2025

10/10 Excellent

Tiffany

Stayed 1 night in Oct 2025

10/10 Excellent

Virgil

Stayed 1 night in Oct 2025

10/10 Excellent

Faye

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and nice staff.
Stayed 1 night in Oct 2025

10/10 Excellent

Heather

Stayed 1 night in Oct 2025

10/10 Excellent

Eric

Stayed 2 nights in Oct 2025

10/10 Excellent

MiQueen

Stayed 1 night in Oct 2025

10/10 Excellent

Otha

Stayed 1 night in Oct 2025

10/10 Excellent

tyler

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a great experience, my room was clean, breakfast had a great variety of fresh options, each coworker I interacted with was very helpful and friendly. Would 100% stay here again.
Stayed 1 night in Oct 2025

10/10 Excellent

Jomarie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean, staff was amazing. Easy check in was great only down side is paying to park
Stayed 1 night in Oct 2025

10/10 Excellent

Oliver

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent accomodations. Room was very clean, hotel staff friendly, good breakfast menu. Overall great experience
Stayed 2 nights in Oct 2025

10/10 Excellent

Rita

Stayed 1 night in Oct 2025

8/10 Good

Emma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an overall good stay, my only complaint is they didn’t give any check out instructions. Not when check out was (there was a little sign in the lobby), and not what to do with linens or trash. Just a little confusing, but the hotel was very clean & the staff were all kind.
Stayed 1 night in Oct 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was good
Stayed 2 nights in Sep 2025

8/10 Good

heather

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The Rooms were clean and friendly staff. We put a towel at bottom of door as it made a howling noise. Breakfast wasn’t served till 6:30am so that was a downfall for us as we left by 5am. I a Would say overall a 4.5 rating!
Stayed 2 nights in Oct 2025

10/10 Excellent

Kelvin

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My Wife and I enjoyed our stay at Tru by Hilton Columbia Downtown. We booked from Saturday to Monday and the hotel was fully booked. The price was very reasonable compared to the value you receive. Comfortable feel and modern property. The staff is extremely friendly. We had the pleasure of checking in with Lillie at the reception desk. The general manager sent me a message prior to our check in date, which I appreciated. We received messages from the Hotel staff asking how everything was going throughout our stay. The room was immaculate, the only thing I should have requested was a bigger comforter for the bed, lol. The proximity to Colonial life arena is a big reason why we choose this hotel. We took an uber to the arena Saturday night and it was only $10, the evening was beautiful and we decided to walk back to the hotel after the Maxwell concert. It was about a 20 minute leisurely walk. My Wife and I felt safe walking back, we were amongst a crowd of concert goers at first which fizzled down and then we realized we were amongst a bunch of USC students out enjoying their Saturday night. lol! Great night in Columbia and looking forward to our next stay at Tru Downtown Columbia. Close to different shops and restaurants, close to the Zoo and Botanical garden. Officially designated our Hotel of choice when we’re in town. Thank you!!
Stayed 2 nights in Oct 2025

10/10 Excellent

Erin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, wonderful front desk and onsite bar/restaurant staff. We came back later in the week and would highly recommend!
Stayed 1 night in Sep 2025