Tru By Hilton Columbia South

Property class: 2.5

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Photo gallery for Tru By Hilton Columbia South

Exterior
Free daily buffet breakfast
Lobby
Iron/ironing board, free WiFi
Business centre

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
4401 S Ponderosa Street, Columbia, MO, 65201
  • Place, Philips Lake
    ‪5 min walk‬
  • Place, Walters-Boone County Historic Museum
    ‪15 min walk‬
  • Place, Rock Bridge Memorial State Park
    ‪4 min drive‬
  • Airport, Columbia, MO (COU-Columbia Regional)
    ‪8 min drive‬

Room options

Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Bathtub (Mobility & Hearing)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Mobility & Hearing, Roll-In Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Hearing)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Bathtub

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Hearing)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

Tru By Hilton Columbia South

This smoke-free hotel features a 24-hour fitness centre, a 24-hour front desk and free breakfast. Free WiFi in public areas and free self parking are also provided. Housekeeping is available on request.
Tru By Hilton Columbia South offers 130 air-conditioned accommodations with a hairdryer and an iron/ironing board. Televisions come with cable channels.

Bathrooms include baths or showers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.
During your stay at Tru By Hilton Columbia South, you're just a quick walk from A. Perry Philips Park. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a car charging station and a lift
  • On-site recreation includes a 24-hour gym
  • Within a 10-minute walk of A. Perry Philips Park and Philips Lake
  • Pets welcome for a fee
Free breakfast is served daily. WiFi is free in public spaces. Tru By Hilton Columbia South also features a 24-hour fitness centre and a lift. Self parking is free.

This Columbia hotel is smoke free.

Guests are served a free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping on request

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (56 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 30-inch TV with cable channels

More

  • Air conditioning
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Tru By Hilton Columbia South Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 12 out of 19 reviews
Rating 8 - Good. 3 out of 19 reviews
Rating 6 - Okay. 2 out of 19 reviews
Rating 4 - Poor. 1 out of 19 reviews
Rating 2 - Terrible. 1 out of 19 reviews

9.4/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

waymon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how qiute its was. The staff was friendly I really like the bulletin boards by the elevators. Showing you different types of things to do around the area.
Stayed 1 night in Apr 2026

6/10 Okay

Eric

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff was not helpful. No remote in the room, went to the front desk and got one and it didn't work, finally just gave up. They didn't have the king bed room we reserved and gave us a handicap accessible double bed room and didn't say a word about it when checking in, when we asked about it later they blamed Expedia. The room was clean and the bed(s) were comfortable.
Stayed 1 night in Apr 2026

4/10 Poor

Rebecca

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities
For the price you don’t get much. I could stay at a 4 star hotel in downtown Chicago for the price and it seemed like a plain 3 star hotel. I didn’t have many options in the area so I guess they are price gouging.
Stayed 2 nights in Apr 2026

8/10 Good

kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly, new and contemporary, room was very small, bed and pillows comfortable, breakfast decent
Stayed 3 nights in Mar 2026

10/10 Excellent

Azra

Stayed 2 nights in Mar 2026

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean and service was great. Would definitely stay here again.
Stayed 1 night in Mar 2026

10/10 Excellent

Chris

Stayed 2 nights in Mar 2026

10/10 Excellent

Megan L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet.
Stayed 2 nights in Mar 2026

6/10 Okay

Anne

Disliked: Cleanliness, staff & service
Bed was not changed and shower was not clean. No electric charging as
Stayed 1 night in Mar 2026

10/10 Excellent

Shawn

Stayed 1 night in Mar 2026

10/10 Excellent

Robert

Stayed 1 night in Mar 2026

8/10 Good

Darcy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleaning in bathroom could have been more thorough.
Stayed 1 night in Mar 2026

8/10 Good

Janelle

Stayed 1 night in Mar 2026

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities
.
Stayed 1 night in Feb 2026

10/10 Excellent

Tara

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was great! Clean and friendly staff
Stayed 1 night in Feb 2026

10/10 Excellent

Jena

Travelled with family
Liked: Cleanliness
The room was very clean the staff were extremely friendly.
Stayed 2 nights in Feb 2026

10/10 Excellent

Kathrine

Travelled with family
Liked: Cleanliness, staff & service, amenities
I stayed at this property on 2/6/26, it is very nice and very new! I saw and spoke to many members of the staff as they were going about their work day, each of them very pleasant, helpful and attentive. They also seemed to like each other, there was a genuine feel of comradery. Breakfast buffet was excellent, beds were comfortable!
Stayed 1 night in Feb 2026

10/10 Excellent

Waymon

Liked: Cleanliness, staff & service, amenities
I loved how everyone was friendly and the room was nice.
Stayed 1 night in Jan 2026

2/10 Terrible

Mark

Travelled with family
Disliked: Staff & service
Worst hotel customer service I have ever experienced. Booked through hotels.com but they (this Tru location) said since their system wasn't operating well that they had no record of my reservation and refused to help in any way. Simply said for me to contact Hotels.com, even though I could show them the reservation on my phone (and it was clear by the parking lot they had tons of rooms available). Had to jump through a ton of hoops and threaten legal action to get my money back. Put a black mark on our whole vacation and soured us on Tru and the whole Hilton brand.
Stayed 1 night in Dec 2025