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Best Western Hilliard Inn & Suites

2.5 star property

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Photo gallery for Best Western Hilliard Inn & Suites

Lobby
Exterior
Pillow-top beds, desk, laptop workspace, iron/ironing board
Indoor pool
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Laundry
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

Map
3831 Park Mill Run Drive, Hilliard, OH, 43026
  • Ohio State University
    ‪12 min drive‬
  • Schottenstein Center
    ‪13 min drive‬
  • Ohio Stadium
    ‪14 min drive‬
  • Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪24 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Pillow-top beds, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Pillow-top beds, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

Pillow-top beds, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

  • 31 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

Pillow-top beds, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

  • 31 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Pillow-top beds, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

avid hotel Columbus Northwest - Hilliard by IHG

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, (529)
The price is €105
for 1 room
includes taxes & fees
22 Jun - 23 Jun
avid hotel Columbus Northwest - Hilliard by IHG

About this property

Best Western Hilliard Inn & Suites

Hotel in Hilliard with free breakfast and fitness centre
Along with an indoor pool, this hotel has a fitness centre and a 24-hour business centre. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and dry cleaning are on-site.
Best Western Hilliard Inn & Suites offers 60 air-conditioned accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. Beds feature pillowtop mattresses. LED televisions come with premium digital channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
The free breakfast at Best Western Hilliard Inn & Suites gets good marks from our customers. During your stay, you'll be within walking distance of Aquatic Adventures Ohio. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free full breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 10 minutes by car from Ohio State University and 13 minutes from Ohio Stadium
Best Western Hilliard Inn & Suites offers its guests an indoor pool and a fitness centre. WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served daily. The business-friendly Best Western Hilliard Inn & Suites also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.
Guests are served a free full breakfast daily from 6:30 AM to 9:00 AM.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:00 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

Property is also known as

Hilliard Suites Hotel
Hilliard & Suites Hilliard
Best Western Hilliard Inn & Suites Hotel
Best Western Hilliard Inn & Suites Hilliard
Best Western Hilliard Inn & Suites Hotel Hilliard

Best Western Hilliard Inn & Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 635 out of 1002 reviews
Rating 8 - Good. 265 out of 1002 reviews
Rating 6 - Okay. 58 out of 1002 reviews
Rating 4 - Poor. 17 out of 1002 reviews
Rating 2 - Terrible. 27 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Holly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stadium Series

Hotel was able to accommodate an early check-in on short notice. Staff was very friendly. Room was clean, spacious, and quiet.
Stayed 1 night in Mar 2025

2/10 Terrible

Ladarrius

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Mayra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and clean hotel room. Breakfast is definitely a plus here! Would stay here again
Stayed 2 nights in Feb 2025

10/10 Excellent

rick

Stayed 1 night in Feb 2025

10/10 Excellent

Gloria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean inside, great room. Friendly staff. Breakfast in the morning was great, very easy.
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay..
Stayed 1 night in Feb 2025

2/10 Terrible

Gokcin

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Had a horrible check in and claimed I did. It have reservation and blamed Expedia. After much discussion they found my reservation but I was almost with a reservation.
Stayed 1 night in Mar 2025

10/10 Excellent

Rebecca

Travelled with family
Clean, beautiful property, well located and safe, great food, pool and overall accommodations. Highly recommended!!!
Stayed 1 night in Feb 2025

8/10 Good

Linda

Stayed 2 nights in Feb 2025

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. Breakfast buffet was plentiful and welcome gift bag was a nice added surprise.
Stayed 2 nights in Feb 2025

10/10 Excellent

Victor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Yana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super choice

Very good hotel to stay. Easy check in, clean room , free and tasty breakfast! I will stay again!
Stayed 1 night in Feb 2025

10/10 Excellent

Victor

Stayed 1 night in Feb 2025

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast. No frills, but safe and quiet
Stayed 3 nights in Jan 2025

10/10 Excellent

Victor

Stayed 1 night in Feb 2025

10/10 Excellent

Sarah

Liked: Property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Sandee

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Dec 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10

We had a king-sized suit, which was really nice. It was also located on the ground floor, which meant less walking for my wife and me. The room was clean, and the bed was comfortable. The best part of all was that we could stream our shows from our phones to the TV, which is a convenient feature.
Stayed 2 nights in Jan 2025

10/10 Excellent

Warren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was awesome. Room was clean and spacious. It also was quiet and comfortable.
Stayed 2 nights in Jan 2025

8/10 Good

Mary

Stayed 4 nights in Jan 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay while in town for a wedding for one night. Breakfast better than expected. Room was big and clean, and easy access to anywhere as close to highway. Highly recommend.
Stayed 1 night in Jan 2025

10/10 Excellent

Yolanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay

Great day very comfortable beds. We will definitely stay again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Gage

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Amber

Stayed 1 night in Dec 2024

10/10 Excellent

Brittaney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
booked this hotel to relax before giving birth. my family had an amazing stay.
Stayed 1 night in Jan 2025