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Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway by IHG

Exterior
Indoor pool
Exterior
Free daily on-the-go breakfast
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Gym
  • Laundry
  • Parking included

Explore the area

View in a map
8670 Orion Pl, Columbus, OH, 43240
  • Place, Topgolf
    ‪9 min walk‬
  • Place, Magic Mountain Fun Center
    ‪16 min walk‬
  • Place, Polaris Fashion Place
    ‪17 min walk‬
  • Airport, Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪16 min drive‬

Room options

View all photos for Suite, 2 Queen Beds

Flat-screen TV

Suite, 2 Queen Beds

8.8 out of 10
Excellent
(24 reviews)
  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living room | Flat-screen TV

Suite, 1 Bedroom

7.4 out of 10
Good
(3 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Pillow-top beds, desk, laptop workspace, blackout curtains

Suite, 1 King Bed

8.0 out of 10
Very good
(3 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(35 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Jetted Tub

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Jetted Tub

8.8 out of 10
Excellent
(3 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room

9.6 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(40 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room

Pillow-top beds, desk, laptop workspace, blackout curtains

Premium Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Access Tub)

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Mobility, Access Tub)

9.6 out of 10
Exceptional
(10 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility)

Pillow-top beds, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Accessible (Mobility)

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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Reception
Hampton Inn & Suites Columbus Polaris
  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.6 out of 5, Wonderful, 1,003 reviews
The price is €108
includes taxes & fees
23 Dec - 24 Dec
Hampton Inn & Suites Columbus Polaris

About this property

Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway by IHG

Family-friendly hotel with free breakfast and fitness centre
This smoke-free hotel features an indoor pool, a fitness centre and a lazy river. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, a business centre and conference space.
Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway by IHG offers 104 accommodations with coffee/tea makers and a hairdryer. Beds feature pillowtop mattresses. Flat-screen televisions come with premium cable channels. Fridges and microwaves are provided.

This Columbus hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

An indoor pool and a children's pool are on site. Other recreational amenities include a lazy river and a fitness centre.
Our customers tell us that they can't get enough of the pool at Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway by IHG. During your stay, you'll be within walking distance of Topgolf. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Splash around at the lazy river or swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the pool
  • 15 minutes by car from Ohio State University and 12 minutes from Easton Town Center
Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway by IHG offers its guests a kids' pool, an indoor pool, a lazy river, and a fitness centre. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served daily. Event space at this hotel measures 538 square feet (50 square metres) and includes conference space. A vending machine, gift shops/newsstands, and a fireplace in the lobby are also featured at the family-friendly Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway by IHG. Free self parking is available.

This Columbus hotel is smoke free.

Guests are served a free on-the-go breakfast on weekdays from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • Lazy river
  • TV in common areas

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 538 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a smoke detector
Guests arriving after 2:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Columbus-Polaris Parkway
Holiday Inn Hotels Parkway
Holiday Inn Parkway
Holiday Inn Express Hotels Suites Columbus Polaris Parkway

Reviews

Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway by IHG Reviews

8.4

Very good

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 539 out of 1001 reviews
Rating 8 - Good. 263 out of 1001 reviews
Rating 6 - Okay. 93 out of 1001 reviews
Rating 4 - Poor. 50 out of 1001 reviews
Rating 2 - Terrible. 56 out of 1001 reviews

Reviews

10/10 Excellent

Amy

Stayed 1 night in Aug 2025

10/10 Excellent

Alohna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel breakfast was good and convenient
Stayed 1 night in Aug 2025

8/10 Good

Kelly

Travelled with family
Liked: Cleanliness, property conditions & facilities
The property was very clean and rooms were spacious.
Stayed 1 night in Aug 2025

6/10 Okay

Stephen, Scottsdale

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room had a bad smell like the last occupant was a wet dog. The fruit selection at breakfast was minimal at best. Most of the equipment in the exercise room did not function.
Stayed 2 nights in Aug 2025

10/10 Excellent

Tonya

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel with a great pool and great breakfast.
Stayed 3 nights in Aug 2025

10/10 Excellent

Emese

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is well managed, everybody is helpful. Room was very clean and smelled fresh. I would choose this hotel again for my stay.
Stayed 1 night in Aug 2025

4/10 Poor

jeannette

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property was ok the staff upon arrival was not very nice to me. I have tried to call and talk to the assistant manager Todd but they won't put me through to him and I did let them know how Unhappy I was staying there. The people upstairs were very loud and making a lot of noisy banging after 10 pm ant night both nights my grandchildren and I stayed there. The smokers outside were very loud after 10 pm on Friday. Saturday night they were not so loud
Stayed 2 nights in Aug 2025

10/10 Excellent

Craig

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got in a little early and were able to check in and go swimming. That was great and refreshing. Good stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

The room was clean. The front desk staff was wonderful and polite. The complimentary breakfast was very good. Overall it was a wonderful stay
Stayed 2 nights in Jul 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

On the road going to Montana

Was passing through on a roadtrip to Montana and to see family in Columbus. Very nice hotel, room was more spacious than I saw in the photos. Excellent breakfast with plenty of choices. The only downside was the AC in the room didn’t cool down as much. Everything else was top notch.
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jamey

Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel with friendly staff
Stayed 1 night in Aug 2025

4/10 Poor

Verified traveller

Travelled with family
It was just ok. A little dated. No USB ports to charge any devices. When we called to the front desk asking about charging options “we can’t help ya”
Stayed 1 night in Aug 2025

10/10 Excellent

Lauren

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Heather

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Genessa, Columbus

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 2 nights in Aug 2025

8/10 Good

Anna

Stayed 1 night in Aug 2025

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fitness room needs help but if that is not a priority it is a nice place to stay in a good location.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kim

Excellent service and breakfast
Stayed 1 night in Aug 2025

6/10 Okay

Heather

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The cleanliness of the room was not up to par. The furniture has holes that were sewn and long hairs in the freezer that was also frozen over because someone had left the fridge open before we got there. Also we were not told housekeeping would enter our room to clean even though we booked 2 nights. I did not like that and thank that’s a crazy policy. Also 2 vehicles appeared to have gotten windows busted out. 1 on night one and 1 on night 2.
Stayed 2 nights in Aug 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay. Everything was in pristine condition.
Stayed 1 night in Aug 2025

10/10 Excellent

tammy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this hotel for one night on our way home from Nashville spacious room. We had the one with multiple beds. The beds were unbelievably comfortable very clean. Breakfast had many good selections and the woman who was taking care of the dining area area. Worked her butt off, keeping it clean and well stocked we went to the pool, which was nice and good for young children. My only complaint was the hot tub had been closed off and no longer there but the pool itself was nice and quite large. I would definitely stay here again.
Stayed 1 night in Aug 2025

2/10 Terrible

Kari

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

kyisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025