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Holiday Inn Express & Suites Columbus Airport East by IHG

3.0 star property

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Photo gallery for Holiday Inn Express & Suites Columbus Airport East by IHG

Terrace/patio
Studio, 2 Queen Beds | Living area | 27-inch TV with cable channels
Exterior
Lobby sitting area
1 bedroom, pillow-top beds, in-room safe, desk

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Pet-friendly
  • Pool
  • Housekeeping

Explore the area

Map
6305 E Broad St, Columbus, OH, 43213
  • Mount Carmel East
    ‪14 min walk‬
  • Easton Town Center
    ‪11 min drive‬
  • Greater Columbus Convention Center
    ‪17 min drive‬
  • Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪8 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Comm Access,Roll-In Shower)

1 bedroom, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking (Comm Access,Roll-In Shower)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

1 bedroom, pillow-top beds, in-room safe, desk

Suite, 2 Queen Beds, Non Smoking

  • 31 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking | Private kitchenette | Fridge, microwave, coffee/tea maker

Executive Suite, 1 King Bed, Non Smoking

  • 31 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, pillow-top beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Comm and Tub Accessible)

Room amenity

Room, 2 Queen Beds, Accessible, Non Smoking (Comm and Tub Accessible)

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Comm and Tub Accessible)

Room amenity

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Comm and Tub Accessible)

  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Accessible, Non Smoking (Hearing)

1 bedroom, pillow-top beds, in-room safe, desk

Room, Accessible, Non Smoking (Hearing)

  • 31 sq m
  • Sleeps 4
  • 1 Single Bed

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Accessible, Non Smoking (Hearing)

1 bedroom, pillow-top beds, in-room safe, desk

Suite, Accessible, Non Smoking (Hearing)

  • 31 sq m
  • Sleeps 6
  • 1 Single Bed

View all photos for Standard Room

Standard Room | 1 bedroom, pillow-top beds, in-room safe, desk

Standard Room

  • 31 sq m
  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, pillow-top beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Non Smoking

  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Non Smoking (Mobility,Accessible Tub)

1 bedroom, pillow-top beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking (Mobility,Accessible Tub)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Holiday Inn Express & Suites Columbus Airport East by IHG

Hotel in Columbus with free breakfast and free airport shuttle
An indoor pool, a fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Other amenities include Access to hot tub, coffee/tea in a common area and a business centre.
Holiday Inn Express & Suites Columbus Airport East by IHG offers 95 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature pillowtop mattresses. Televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

This Columbus hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

Guests aged under 18 years old are not allowed in the swimming pool, fitness facility or hot tub.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express & Suites Columbus Airport East by IHG. During your stay, you'll be within walking distance of Mount Carmel East. You'll find features such as free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Extended parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a 24-hour business centre and a meeting room
  • On-site recreation includes a gym
  • 10 minutes by car from Easton Town Center and 14 minutes from Greater Columbus Convention Center
  • Free airport shuttle service
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Holiday Inn Express & Suites Columbus Airport East by IHG offers its guests an indoor pool, Access to hot tub, and a fitness centre. Public spaces have free WiFi. A 24-hour business centre and a meeting room are available. Free breakfast is available daily. A roundtrip airport shuttle is free (available on request). The business-friendly Holiday Inn Express & Suites Columbus Airport East by IHG also features gift shops/newsstands, a picnic area, and coffee/tea in common area. Self parking is free.

This 3-star Columbus hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6 AM to 9:30 AM and at the weekend from 7 AM to 10:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 7 AM to 11:00 PM on request
  • Free self parking on site
  • Extended parking on site (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6 AM to 9:30 AM on weekdays and 7 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Billiards/pool table
  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Conference space
  • Meeting room

Outdoors

  • Firepit
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Handrails in stairways
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 27-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from May 25 2025 to June 2 2025 (dates subject to change):
  • One of the swimming pools
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Holiday Inn Express & Suites Columbus Airport East by IHG offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Country Carlson Columbus Airport East
Country Inn Carlson Columbus Airport East
Country Inn Carlson Columbus Airport East OH
Country Carlson Columbus Airport East OH
Holiday Inn Express Columbus Airport East Hotel
Holiday Inn Express Columbus Airport East

Holiday Inn Express & Suites Columbus Airport East by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 475 out of 1002 reviews
Rating 8 - Good. 306 out of 1002 reviews
Rating 6 - Okay. 111 out of 1002 reviews
Rating 4 - Poor. 64 out of 1002 reviews
Rating 2 - Terrible. 46 out of 1002 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Britney

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Horrible Experience

My stay here was horrible. We came in town for business. Our family travels a lot for our line of work. I never ever have experienced what I did. We were on the 3rd floor. I was out working in downtown Columbus and I got a call at 7pm from my mother in law saying that security was threatening to kick them out because my 2 small kids were being too loud but they were just being normal children. The hotel rules state 10pm or later no noise. The front desk lady came upstairs and told my mother in law to “whoop your children if they don’t listen.” That’s highly unprofessional and abusive. My 15 month old woke up in the middle of the night crying because she was teething. I tried calming her by walking around, rocking and comforting her. But apparently it was still an issue for the hotel. It was literally for 15 minutes until she went back to sleep. Not long at all. Needless to say we ended our stay early.
Stayed 2 nights in Mar 2025

8/10 Good

Maurice

Stayed 1 night in Nov 2024

2/10 Terrible

Phillip

Travelled with partner
We walked into the lobby sometime was sleeping at the high top table for a few hours. The shower was either very cold or very hot. Cracked tiles in shower and floor. We stayed here only because they have a large hot tub and pool. But were closed for use without any warning. Actually drove quite a bit out of our way specifically for the pool. Wouldn’t refund our money. Not happy at all.
Stayed 1 night in Mar 2025

6/10 Okay

Peter

Business traveller
Liked: Cleanliness, staff & service

Fix the room door

Hotel was convenient for where I was working Door to room has a sizeable gap at the bottom so I could hear everyone walking up and down the corridor Breakfast was very good, and all persons I interfaced with were very helpful
Stayed 3 nights in Feb 2025

8/10 Good

Timothy

Travelled with family
Liked: Staff & service, room comfort
Wonderful pool, hot tub, and workout facility. Staff were very friendly. The breakfast bar was very good. Room was comfortable, but sofa bed not comfortable and needed replacement of mattress.
Stayed 1 night in Feb 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The host at the front desk does a wonderful job

Stayed 1 night in Feb 2025

10/10 Excellent

Joy

Travelled with group
Liked: Property conditions & facilities
Nice desk people
Stayed 1 night in Feb 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 night stay

Excellent service. Clean.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing service!

Everything was amazing the breakfast was great the service was great everyone was nice they have so many complementary perks. Very accommodating and kind! Customer service was amazing I can’t say enough. This was the best hotel experience I’ve had. The pool and hottub are huge. The soap in the bathroom is all dove products soap shampoo that smelt amazing and made my hair so soft!!! Will definitely be back when we visit Columbus again. Also close to lottttsss of shopping malls and plazas so many restaurants and selections.
Stayed 2 nights in Feb 2025

8/10 Good

Joshua

Liked: Staff & service, property conditions & facilities
Room amenities were nice. Very spacious.
Stayed 1 night in Feb 2025

10/10 Excellent

Carrie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Stormi

Nice clean dog friendly
Stayed 1 night in Feb 2025

4/10 Poor

September

Disliked: Staff & service
They force you out before late checkout time
Stayed 2 nights in Feb 2025

10/10 Excellent

Johanni

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Clean and Modern

Very clean hotel with modern rooms. We loved the large pool and hot tub.
Stayed 1 night in Feb 2025

10/10 Excellent

Ryan

Stayed 1 night in Feb 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Shalana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Casey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was smooth, the pool area was well kept and lovely, breakfast was a great standard warm hotel breakfast. Would highly recommend! Great value for the price.
Stayed 1 night in Feb 2025

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Terrible turning left onto Broad street.
Stayed 2 nights in Feb 2025

2/10 Terrible

Jayson

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very dirty pool it was green it was dirty thru hotel , gym was disgusting
Stayed 1 night in Feb 2025

4/10 Poor

John

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Megan

Stayed 2 nights in Feb 2025

4/10 Poor

Evelynn

Stayed 2 nights in Feb 2025

6/10 Okay

Jelisa, Euclid

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dwellings falling apart, dirty shower, dirty carpet, freezing cold
Stayed 1 night in Feb 2025

8/10 Good

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025