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Renaissance Columbus Westerville-Polaris Hotel

4.0 star property

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Photo gallery for Renaissance Columbus Westerville-Polaris Hotel

Restaurant
Property amenity
Indoor pool
Lobby
Property entrance

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
409 Altair Parkway, Westerville, OH, 43082
  • Place, OhioHealth Westerville Medical Campus
    ‪11 min walk‬
  • Place, Otterbein University
    ‪3 min drive‬
  • Place, Topgolf
    ‪3 min drive‬
  • Airport, Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪18 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

10.0 out of 10
Exceptional
(34 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(30 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (View)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (View)

9.8 out of 10
Exceptional
(8 reviews)
  • 30 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (View)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds (View)

9.6 out of 10
Exceptional
(8 reviews)
  • 32 sq m
  • Water view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner | Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Corner

8.0 out of 10
Very good
(2 reviews)
  • 33 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Living area | 55-inch flat-screen TV with digital channels, TV

Suite, 1 King Bed

  • 64 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Hearing Accessible)

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds (Mobility Accessible, Tub)

  • 32 sq m
  • Water view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds (Hearing Accessible)

  • 32 sq m
  • Water view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • 32 sq m
  • Water view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Tub)

  • 30 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Hearing Accessible)

  • 30 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

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About this property

Renaissance Columbus Westerville-Polaris Hotel

Hotel in Westerville with fitness centre and 24-hour front desk
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a business centre and concierge services. Housekeeping is available on request.
Renaissance Columbus Westerville-Polaris Hotel offers 222 accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. 55-inch flat-screen televisions come with digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Westerville hotel provides wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Renaissance Columbus Westerville-Polaris Hotel. During your stay, you'll be within walking distance of OhioHealth Westerville Medical Campus. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • WiFi for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 5-minute drive from Polaris Fashion Place and 11 minutes from Easton Town Center
Renaissance Columbus Westerville-Polaris Hotel offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and meeting rooms are available. A terrace, gift shops/newsstands, and a garden are also featured at the business-friendly Renaissance Columbus Westerville-Polaris Hotel. Self parking is free.

This 4-star Westerville hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 11:00 AM and at the weekend from 7:00 AM to noon.
Renaissance Columbus Westerville-Polaris Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per night)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; USD 10 to 25 for adults and USD 10 to 25 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (140 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (127 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2018
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10.00 to 25.00 for adults and USD 10.00 to 25.00 for children
  • Fee for in-room wireless Internet: USD 9.95 per night (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Renaissance Columbus Hotel
Renaissance Columbus Westerville-Polaris
Renaissance Columbus
Renaissance Columbus Westervi
Renaissance Columbus Westerville-Polaris Hotel Hotel
Renaissance Columbus Westerville-Polaris Hotel Westerville
Renaissance Columbus Westerville-Polaris Hotel Hotel Westerville

Renaissance Columbus Westerville-Polaris Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 721 out of 909 reviews
Rating 8 - Good. 109 out of 909 reviews
Rating 6 - Okay. 35 out of 909 reviews
Rating 4 - Poor. 20 out of 909 reviews
Rating 2 - Terrible. 24 out of 909 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Joe

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Room was clean and had everything we needed.
Stayed 1 night in Oct 2025

8/10 Good

Edwina

Stayed 1 night in Oct 2025

2/10 Terrible

Edwina

Disliked: Cleanliness, property conditions & facilities
The room had a horrible smell such as backed up sewage and/or mold. We were just so exhausted by the time we checked in that we decided to suffer through but I have breathing issues and by morning I was coughing like crazy. I told the woman at checkout and her response was "so sorry". This odor could constitute a major health problem.
Stayed 1 night in Oct 2025

10/10 Excellent

Alice

Stayed 1 night in Sep 2025

10/10 Excellent

Meg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed this hotel. All of the staff we interacted with was pleasant. We liked the access to room service and the electric vehicle chargers. Would stay again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Camille

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 4 nights in Sep 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Attractive well designed
Stayed 2 nights in Sep 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

julie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean nice hotel
Stayed 1 night in Sep 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of amenities for a quiet, yet fun stay. They are in need of more smoking areas.
Stayed 3 nights in Sep 2025

10/10 Excellent

Katie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very clean and didn’t have that typical “musty hotel smell being covered up by fragrances”. The staff were all super friendly and professional but I gotta hand it to the bar tenders- Olivia and Kate! They rocked a very busy bar from 11-12:30 (and it was probably busy before my husband and I made it down!) There was a convention and most of the participants hung out at the bar and patio area in addition to other travelers but these girls were ON IT. I tried 5 signature cocktails and a glass of sangria- everything was delicious!!!
Sapphire Cove. Herbal, minty, cucumber, and citrus. It gives…. Country Club and old money?
Rising Tide. Luxurious tropical party vibes with this one! If I was to pick a single drink to enjoy, it would’ve been this one
Stayed 1 night in Sep 2025

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room and great food.
Stayed 1 night in Aug 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Very Clean, close to everything in Columbus. Very pleasant staff and friendly. However, there was not enough hot water for the shower. Also, there should be more security measures in place. The side entrance doors and rear doors in the dinning area were easy to enter from outside. Access should be enforced by your room key/card. Just a suggestion.
Stayed 2 nights in Sep 2025

10/10 Excellent

Gregory

Liked: Cleanliness, amenities
Nice and clea
Stayed 2 nights in Sep 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Sharon, Glen Ellyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel. Rooms were beautiful, modern and well designed. Hotel lobby was fun, relaxed and hoppin in a good way. Staff super friendly and helpful. Very enjoyable stay! Highly recommend
Stayed 1 night in Aug 2025

8/10 Good

Masood

Liked: Cleanliness, property conditions & facilities, room comfort
Our stay was great minus one thing. We stayed 2 nights after our wedding. We decided to order room service for breakfast the morning after our wedding night. They said it would be ready in 30 minutes. After waiting an hour we decided to call and see what was up. They said that it was dropped off and that they knocked, but we never got a knock or our food. They had to re make it and bring it again. It was quite frustrating but other than that, everything else about the stay was nice.
Stayed 2 nights in Aug 2025

8/10 Good

Tad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for a long weekend. The hotel is nice, friendly staff, locations very good! Food wasnt bad, and its a nice option to have the bar restraunt there so there is always something to do and Centrally located i never realized how much there is to do in Columbus Ohio. Parks galure, and the family loved the zoo! I would definitely recommend a visit!
Stayed 2 nights in Aug 2025

10/10 Excellent

Jerri

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing

Its was amazing, i can't wait to stay again
Stayed 1 night in Aug 2025

8/10 Good

ragna k

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Liz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, we’ve stayed a few times and like the location
Stayed 1 night in Jun 2025