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Concord Plaza Hotel

3.5 star property

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Photo gallery for Concord Plaza Hotel

Indoor pool
Lobby
Lobby
Indoor wedding
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
45 John Glenn Drive, Concord, CA, 94520
  • Place, The Veranda
    ‪11 min walk‬
  • Place, Sunvalley Shopping Center
    ‪1 min drive‬
  • Place, Six Flags Hurricane Harbor Concord
    ‪2 min drive‬
  • Airport, Oakland, CA (OAK-Oakland Intl.)
    ‪43 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking

7.2 out of 10
Good
(33 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(41 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, Non Smoking (King)

Premium bedding, pillow-top beds, in-room safe, desk

Executive Room, Non Smoking (King)

7.4 out of 10
Good
(9 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Executive Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About this property

Concord Plaza Hotel

Along with a golf course, this smoke-free hotel has an indoor pool and a restaurant. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a fitness centre, a bar/lounge and a 24-hour business centre are on-site. Housekeeping is available on request.
Concord Plaza Hotel offers 323 air-conditioned accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Concord hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Microwaves, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Guests can play rounds at the 9-hole golf course. In addition to an indoor pool, other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the comfortable beds at Concord Plaza Hotel. During your stay, you'll be within walking distance of The Veranda. Features include free breakfast and free WiFi in public areas, plus an indoor pool.
  • Free continental breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the indoor pool
  • Services include a concierge, a porter and luggage storage
  • On-site recreation includes a golf course, a gym and golf lessons
  • Guests really like the accommodation for the cleanliness and comfy beds
  • 14 minutes on foot from The Veranda and a 2-minute drive from Chilpancingo Dog Park
  • Cats and dogs welcome for a fee (restrictions apply)
Concord Plaza Hotel offers its guests a golf course, an indoor pool, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and 13 meeting rooms are available. Event space at this hotel measures 6024 square feet (560 square metres) and includes a conference centre. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Concord Plaza Hotel. For a fee, parking is available.

This 3.5-star Concord hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 10:00 AM.
Concord Plaza Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (USD 16 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • 9-hole golf course
  • Golf caddies
  • Golf carts
  • Golf driving range
  • Golf lessons
  • Gym
  • Indoor pool
  • Private wine tours
  • Pro golf shop
  • TV in common areas
  • Wine tours

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 13 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (6,024 square foot of space)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Ballroom
  • Banquet hall
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Living plant wall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Composting
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 25 March 2026 to 31 July 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay, plus a deposit of USD 100 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 35 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 16 per day (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards
Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Concord Walnut Creek
Crowne Plaza Concord Walnut Creek
Crowne Plaza Walnut Creek
Crowne Plaza Walnut Creek Concord
Crowne Plaza Walnut Creek Hotel
Walnut Creek Concord
Crowne Plaza Concord Walnut Creek Hotel
Concord Plaza Hotel Hotel
Concord Plaza Hotel Concord
Concord Plaza Hotel Hotel Concord
Crowne Plaza Concord / Walnut Creek
Crowne Plaza Concord / Walnut Creek an IHG Hotel

Concord Plaza Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 468 out of 1093 reviews
Rating 8 - Good. 220 out of 1093 reviews
Rating 6 - Okay. 184 out of 1093 reviews
Rating 4 - Poor. 92 out of 1093 reviews
Rating 2 - Terrible. 129 out of 1093 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Jamie

Travelled with family
Disliked: Amenities, property conditions & facilities
Rooms were barely average, toilet made a noise all night, they had loud construction starting at 7am. The free breakfast was absolute trash. Went down at 9am and there was nothing left except muffins and fruit, they stated they were done putting food out but the breakfast didn't end until 10am. I requested more towels twice once on the phone and once at the front desk, they never came I had to take towels from the house keepers.
Stayed 2 nights in Jan 2026

10/10 Excellent

La'Tasha

Stayed 1 night in Jan 2026

8/10 Good

Tristan

Stayed 1 night in Jan 2026

2/10 Terrible

Sandy

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was very out dated and in need of repairs. The facet in the bathroom leaked on the counter when you turned it on. The freezer was on and the freezer defrosted all over the carpet the first night and we woke up to a wet carpet in front of the bed and dresser. The phone was broken and in need of repair. Bathroom door had water damage and was hard to close. We were afraid it would get stuck if you closed it all the way. No places to sit in the atrium or at pool. Doesn’t look like the pictures. Had an awful smell. Needs to be repaired and maintained.
Stayed 3 nights in Jan 2026

6/10 Okay

Suzy

Disliked: Cleanliness, amenities, property conditions & facilities
Pool is closed and no tv. Construction going on. Nothing on website discloses this
Stayed 1 night in Jan 2026

8/10 Good

stacey

Stayed 1 night in Jan 2026

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The breakfast (to put bluntly) SUCKS!
Stayed 1 night in Jan 2026

4/10 Poor

Elizabeth

Travelled with family
Disliked: Cleanliness, amenities
Not the hotel's fault that our first night was on New Year's Eve (and we were in town for family and had no clue it was also an event venue). About half the rooms were incredibly loud, including one that had unsafe decibel levels. Hotel staff kept telling us no rooms were available until I mentioned we needed to be refunded for rooms that can't be slept in, and several magically appeared. One room also had no functioning heat and the hotel staff kept saying it was because we had it set to 74 (not true- a mere reasonable 70). The hotel pool looked like someone's diaper fell apart in it, but staff did nothing about it when mentioned. The breakfast was a joke. Leftover dinner rolls, white bread, yogurt, something that might be oatmeal, a large vat of brown sugar, and surprisingly a beautiful (but underripe) tray of fruit (likely leftover from one of those noisemaking events). Even though we came down half way through the breakfast hours on January, basic things like spoons or napkins were not available, and the employee seemed more focused on asking every single member of our party for our breakfast tickets even though they had already been given to her.
Stayed 2 nights in Dec 2025

8/10 Good

Janice

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Couteous staff
Stayed 3 nights in Jan 2026

2/10 Terrible

Deziree

Stayed 1 night in Dec 2025

6/10 Okay

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms are run down but it does look like they are remodeling so I'm willing to try them again in the future. Breakfast was pretty fruit/bread oriented so heads up. Parking was free and the location was good.
Stayed 1 night in Jan 2026

8/10 Good

TRINA

Liked: Staff & service, amenities, property conditions & facilities
The room & the hallways smelled as if the carpets needed cleaning. Staff members were pleasant & courteous - no complaints there. I did see broken glass from a vehicle in the front parking lot. I asked at check-in and the lady stated that a vehicle was vandalized the night before, the security guard was not present at that time. That was my main concern so I would go outside and check on my vehicle. Nothing happened to my vehicle, thank goodness!
Stayed 2 nights in Dec 2025

6/10 Okay

BLANCA

Liked: Cleanliness, amenities
Check in was smooth, once we got to room i noticed a funny smell. Other than that no problem
Stayed 1 night in Dec 2025

4/10 Poor

Sandra

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
room and amenities were poor and tasteless dining was with all disposable plastic cups and paper napkins no servers for champagne at the NY breakfast was just not... I will not return.
Stayed 1 night in Dec 2025

10/10 Excellent

Debbie

Stayed 1 night in Nov 2025

10/10 Excellent

Darlyn

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
The hotel atrium is fabulous. We have stayed yearly to play music at New Years, birthday celebrations and family visits. The staff are professional, kind and attentive and make it a pleasure. Everyone appears to cater to each guest making them feel special and making sure that everything is wonderful. What a great team!
Stayed 2 nights in Dec 2025

10/10 Excellent

doug

Staff is always so nice
Stayed 1 night in Dec 2025

10/10 Excellent

Vincent

Stayed 1 night in Dec 2025

8/10 Good

Allen

Liked: Cleanliness, staff & service
Disliked: Amenities
The room was fine. The shower took an enormous amount of pulling to get it to work. The housekeeper woke me up at 8 AM by trying to come in the room for cleaning purposes.
Stayed 1 night in Dec 2025

8/10 Good

Antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities
Poco opciones de almuerzo
Stayed 1 night in Dec 2025

2/10 Terrible

Mashal

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
It was broken in to my car the back window was broken in the parking lot in front of the hotel building stole my belongings and so many more cars were broken in it was horrible night no one did anything the security guard was there he didn’t do anything his reply was sorry that’s it people were saying that the hotel security guard is involved because it’s happening all the time it was scary night we didn’t feel safe at all. The room was so cold the we went all the way from Canada. Do not go guys there zero safety
Stayed 2 nights in Dec 2025

10/10 Excellent

Sonia

Travelled with family
Liked: Cleanliness, staff & service, amenities
The syaff here were amazing, helpful, and very accommodating! We stayed here while visiting from out of town due to my grandfathers passing... we could not have asked for nor recieved better customer service. The hotel room was beautiful and the interior, while it was under construction at the time was still very beautiful and relaxing to be in.
Beautiful lobby filled with real plant life, waterfalls & ponds. The restaurant and bar are also in this area so you can eat & drink in a nice scenic place.
Stayed 1 night in Nov 2025

8/10 Good

Cherie

Liked: Cleanliness, staff & service
I did not try the small continental breakfast as it is only served til 9 & I chose to sleep in during my stay. I was disappointed that they are changing to a Marriott & doing major construction, so we were not allowed to go to the back entrance near the elevator, so I had to walk across the atrium to reach the elevators. The rooms overlooking the airport (my favorite) were not available. Will be interesting to see what happens next Christmas.
Stayed 4 nights in Dec 2025

2/10 Terrible

Mary Ann

Travelled with family
Disliked: Cleanliness
We ended up leaving about ten minutes after getting to the room. I've stayed many times in hotels that are old, dated, even dingy to a degree. Unfortunately, this hotel was completely filthy, with dirt, stains, and grime ground into the carpets - it felt almost slimy underfoot. There was also hair and dirt in the sheets, no mattress protector underneath the sheet, and the mattress was massively ripped and stained. The peeling wallpaper and damaged furniture weren't the dealbreaker for me but they didn't help. The front desk clerk was very polite, but having previously worked in two hotels, I would consider having an earbud in and wearing a hoodie to not be super professional. Funny enough, he seemed completely unsurprised when I came downstairs and told him we would have to stay elsewhere - he cheerfully wished me a good night with no further questions. We ended up at the Hilton Garden Inn at Walnut Creek, which cost a little more but was still affordable and a great experience!
Stayed 2 nights in Dec 2025

2/10 Terrible

Jenalynne

Stayed 1 night in Oct 2025