2/10 Terrible
Ashley
21 Jan 2026
Disliked: Cleanliness, staff & service, amenities
This "hotel" room was absolutely disgusting. The stale smoke and muggy air was the first red flag. Walking into the room, there were dark stains all over the carpet and white stains on the couch. The refrigerator appeared to work (at first).. however, had yellow scum/crust covering the bottom shelf. (By morning, the fridge was warm and not working.) Upon a walk around, the bathroom tub was rusted and chipped. If you dare to use the shower-- shower shoes would be definitely be NEEDED. There was a dead cockroach smeared on the wall (this was the first roach siting.) After brushing my teeth, I turned around to spot the second roach (LIVE) crawling on the bathroom floor. The TV was left on inside the room and there was no way to turn it off manually-- there was also no remote control. I had to call the front desk (from my cell, bc the room phone didn't work. At all-- no dial tone/power) to see if they had a spare remote; they didn't. They apologized and asked me to turn it off manually. I let them know that wasn't a possibility bc this tv had no buttons.... They then told me to unplug it. I couldn't unplug the tv bc the plug was behind the dresser & I couldn't move it (too heavy). I asked if someone could assist with this bc I wanted to go to sleep- without the tv on. Front desk staff came, moved the furniture to access the plug and unplugged it for me. After attempting to get 'settled' I spotted the THIRD roach (alive), crawling on the carpet near the bed. Review continued...1/2
Ashley
Stayed 3 nights in Jan 2026
