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Nyhavn Apartments

3.5 star property

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Photo gallery for Nyhavn Apartments

Property entrance
Apartment (A) | Living area
Terrace/patio
Apartment (B) | Living area
Interior detail

Reviews

4.2 out of 10

Popular amenities

  • Pet-friendly
  • Bar
  • Laundry room
  • Room service
  • Kitchen

Explore the area

View in a map
Lille Strandstraede 16, Copenhagen, 1254
  • Place, Nyhavn
    ‪1 min walk‬
  • Place, Kongens Nytorv
    ‪1 min walk‬
  • Place, Strøget
    ‪4 min walk‬
  • Airport, Copenhagen (CPH-Kastrup)
    ‪25 min drive‬

Room options

View all photos for Apartment (A)

Apartment (A) | 5 bedrooms, premium bedding, desk, iron/ironing board

Apartment (A)

  • City view
  • 142 sq m
  • Sleeps 8
  • 1 Queen Bed, 2 King Beds and 1 Double Sofa Bed

View all photos for Apartment (B)

Apartment (B) | 5 bedrooms, premium bedding, desk, iron/ironing board

Apartment (B)

  • City view
  • 71 sq m
  • Sleeps 6
  • 3 King Beds

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About this property

Nyhavn Apartments

Along with a bar/lounge, this smoke-free hotel has dry cleaning and laundry facilities. Other amenities include tour/ticket assistance. Housekeeping is available once per stay.
Nyhavn Apartments offers 4 accommodations with espresso makers and complimentary bottles of water. This accommodation offers separate sitting areas and includes desks. Beds feature premium bedding. Accommodation at this 3.5-star hotel has kitchens with full-sized fridge/freezers, stovetops, separate dining areas and kitchenware and utensils. Bathrooms include complimentary toiletries and hairdryers. Cots/infant beds (surcharge) are also available. Housekeeping is provided once per stay.
The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Nyhavn Apartments, you're just a quick walk from Nyhavn. You'll find features such as a bar and dry cleaning service.
  • Enjoy drinks at the bar/lounge
  • Services include babysitting, dry cleaning/laundry and tour or ticket assistance
  • Steps from Nyhavn and Kongens Nytorv
  • Pets welcome for a fee
Nyhavn Apartments offers its guests a terrace, tour/ticket assistance, and laundry facilities. You can enjoy a drink at the bar/lounge. Nyhavn Apartments also features dry cleaning/laundry services and room service (during limited hours). The front desk is open around the clock.

This 3.5-star Copenhagen hotel is smoke free.

Room service (during limited hours) is available.

Property amenities

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge

Family friendly

  • Babysitting (surcharge)
  • Cot (surcharge)
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Tour and ticket assistance

Outdoors

  • Terrace

More

  • 3 floors
  • Built in 1731
  • Smoke-free property

Room amenities

Bedroom

  • Cot (surcharge)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Premium channels

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Espresso maker
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Limited room service
  • Oven
  • Separate dining area

More

  • Desk
  • Iron/ironing board
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight

Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

There is no front desk at this property

Guests must contact the property for check-in information

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Pets

  • Pets: DKK 250 per pet, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for DKK 100 per stay.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning fee: DKK 225 per accommodation, per night (varies based on unit and length of stay)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: DKK 250 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: DKK 100 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
This property does not have a front desk. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property for check-in instructions.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Nyhavn Apartments Apartment Copenhagen

Nyhavn Apartments Apartment

Nyhavn Apartments Copenhagen

Nyhavn Apartments Hotel

Nyhavn Apartments Copenhagen

Nyhavn Apartments Hotel Copenhagen

Nyhavn Apartments Reviews

Reviews

4.2
Rating 10 - Excellent. 0 out of 14 reviews
Rating 8 - Good. 3 out of 14 reviews
Rating 6 - Okay. 1 out of 14 reviews
Rating 4 - Poor. 4 out of 14 reviews
Rating 2 - Terrible. 6 out of 14 reviews

4.4/10

Cleanliness

4.6/10

Staff & service

4.4/10

Property conditions & facilities

Reviews

2/10 Terrible

anita, california

Disliked: Staff & service, property conditions & facilities, room comfort

Too many stairs 4 to get in 7 to first bdrm

4 stairs in 7 more to fst landing 7 more to next 14 to top floor with 2 kings bathroom seat cracked shower wkd tub not operable handles removed other bath rm sink and toilet Toilet did not flush pics in living rm very offensive of women being tortured omg nothing like pictures glad it was only one night Way over priced I booked thru aarp definitely not for seniors
Stayed 1 night in Sep 2018

8/10 Good

deecee, New York

Liked: Cleanliness
Disliked: Staff & service

Great Location -but

We loved the apt because of its location-down the block from Nyhavn waterfront - and its size-very spacious. However, keep in mind, there is no A/C so the windows must remain open and with that being said-it is noisy in early morning because of trucks delivering to the restaurants. The apt. advertises a bar-but not as a public bar which opened the second night we were there. The conversations and laughter carried all the way up to our apt. Good thing we were exhausted and slept through it-just as a warning to light sleepers. Apt was clean, not the one we booked, but nice anyway. The terrace that was advertised was not useable - laundry hanging, and storage filled the area. The owner or manager of the building met us and let us in-gave us a quick tour as he had a prior engagement and promised to come back with bedding, towels and supplies. I had to call him the next morning for the towels, pillow cases and toilet paper, which he quickly brought and apologized. Although there were several misses, I would stay here again - I love Copenhagen ! +
Stayed 3 nights in Jul 2018

6/10 Okay

Carlos, Alabama

Liked: Staff & service, room comfort
Disliked: Cleanliness
Great location, but the apartment need a lot of maintenance
Stayed 2 nights in Jul 2018

2/10 Terrible

Jenny, Erie, PA, USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not attempt to make a reservation.

We did not have access to our email so we arrived and tried to call the phone number we had to get the key to the apartment. I couldn't get through. 10 minutes later I get a call from the number - extreme static noise and a man speaking loudly and persistently in Danish, I assume. We understood only a couple words and they were "not available". I asked if we would get a refund and I heard "certainly" but do not know yet if we were refunded our money. We ended up getting two rooms at AC Hotel Marriot by the airport which suited our needs well. Don't try to stay at this apartment!!!!!!!!!!!!!!!!!
Stayed 1 night in Jun 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
The location is great and is only 1/2 block from the canal. We had the 2 upstairs floors and the layout was awesome. Big rooms, nice kitchen, outdoor veranda. Stairs are the only access and the top floor is 5 stories up, so keep in mind if you need an elevator. This property had huge potential, but unfortunately it is not kept up at all. The place was filthy, and my wife and I had to clean everything before she felt comfortable. Dust and mold, dirty shower with clogged drain. Rust stains all over the bathtub (very gross looking), dirty toilets with a broken toilet seat. "Loss" the manager brought us only 2 towels the first night (knowing that there were 4 of us), and we never saw him the remaining 3 days we were there. This property has huge potential, and if they would invest a little time and money I would stay there again, but not in the current condition. If you like a clean room, you will not be happy here.
Stayed 3 nights in Apr 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad service and poor complaints response.

As per the instructions with my booking I telephoned the contact number in Copenhagen to check how I would receive the keys for the apartment and to make double sure there would be a cot-bed available for my 7 month old baby. ‘Larrs’ said he knew all about my arrival on Thursday 5th April, and was expecting us. Upon arrival at the apartment at 6pm we were informed a booking error with Expedia meant that the apartment was already occupied. Expedia were supposed to call us be did not. I was extremely angry that our booked apartment was not available, especially as I had spoken to Larrs 2 days before. Larrs informed me he had found another apartment for us to stay in, and while it met basic needs- ie beds, but not the standard of apartment we had booked. ‘Larrs’ said he would call us the following day - this never happened. He also said he would discuss a ‘discount’ given the experience we had had and the quality of the apartment we were now staying in. This never happened. We rang Larrs again on the Saturday. He was apologetic at first but then refused to discuss a refund. He kept wanting to discuss it at a ‘later time’, but when we said we wouldn’t be able to discuss it later as we would be at a wedding he eventually hung up on us and then refused to take our phonecalls. We have not had any reply to our letter of complaint. We have not received a refund. A very disappointing experience, both from the agent and Expedia.
Stayed 3 nights in Apr 2018

2/10 Terrible

Boston Family , boston

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty, deceptive, and disappointing

Dirty linens, noise level was 10/10 with partying above and below until 7 am. No response from owner of the hotel/apartments. Advertised as a 5 bedroom but was only 2 bedroom. Old food in fridge, plaster peeling walls, windows missing from doors.
Stayed 6 nights in Mar 2018

2/10 Terrible

Boston Family

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

"Deceptive and Dirty"

Advertised as 5 bedroom, actually only 2. Dirty linens (mascara and other stains we won't mention), limited supply. Noise level was 10 out 10 all night long until 6 am. Internet was spotty and at times none. Non-responsive staff. Would not suggest this hotel.
Stayed 6 nights in Mar 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Styr unna!!!!!

Fikk mye mindre leilighet enn bestilt. Verten var sur, uhøffelig og til dels truende. Lovet å rette opp i at vi fikk en mindre leilighet, men vi verken så eller hørte mer fra han.
Stayed 2 nights in Apr 2018

4/10 Poor

Andi, Baden-Württemberg

Disliked: Cleanliness, property conditions & facilities, room comfort

Senationelle Lage - sonst enttäuschend

Die Lage ist senationell, die Wohnung eigentlich auch, aber die Ausstattung und vor allem die Sauberkeit sehr mangelhaft. Badezimmer und Kaffeemaschine total verkalkt; Geschirr/Besteck nicht sauber, Ofen wurde offensichtlich schon Jahre nicht gereinigt! Wir haben dort nicht gekocht - nicht einmal Kaffee gemacht - war einfach zu ecklig und wir sind nicht pingelig! Badewanne-rostige Spuren; Bettüberzug war klamm - wurde nicht richtig getrocknet - Bügeleisen kennt der Vermieter gar nicht - offensichtlich auch nur eine Garnitur vorhanden, die wird gewaschen und ohne bügeln und klamm einfach für den nächsten Gast überzogen! Nicht gerade einladend. Kein Geschirrtuch vorhanden; Spülbürste hat die besten Tage schon hinter sich; Sofa abgewohnt (fleckig); zwar herrlicher Balkon im Innenhof, aber leider Polster schmutzig/nass; kein Mülleimer, kein Recycling vor Ort möglich; kein Wohnungsschlüssel - angeblich hat der letzte Mieter diesen mitgenommen. Aus dieser Wohnung könnte man so viel machen, mit wenig Aufwand - die Lage und Aufteilung der Wohnung ist einfach voll genial! Kopenhagen ist eine Reise wert, aber Vorsicht vor Radfahrer - viele viel zu schnell unterwegs! Stadtführung mit dem Rad empfehlenswert!
Stayed 3 nights in Aug 2018

8/10 Good

Franck, Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour touristique

Tres bien situé, permet de visiter Copenhague à pieds sans difficultés. Le responsable est très sympathique et arrangeant. 2 bémols : salle de bain petite en particulier la douche et pas de micro ondes.
Stayed 5 nights in Apr 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fin leilighet men noe gammel. Badekaret var tett, doen trakk ikke alltid ned og håndklærne vi fikk var fuktige. Glass, tallerkner og andre kjøkkenredskaper var heller ikke rene.
Stayed 2 nights in Jan 2018

8/10 Good

Arnaud, Copenhague

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Logement agréable et proche du centre

Super séjour ! Pays et ville très agréables. Dommage que nous ayons perdu du temps à changer de logement après la 1ère nuit. Temps en moins pour effectuer une visite...
Stayed 4 nights in Jan 2018

4/10 Poor

Christina Busk

Liked: Staff & service
Disliked: Cleanliness
Det levede ikke op til det vi havde læst på hotels.com, der stod at der var bade artikler, dette fandtes ikke, der var heller ingen v, køkkenet var meget mangelfuldt og ikke rengjort, og vi havde regnet med en lejlighed med 3 soveværelser
Stayed 1 night in Nov 2017