See all properties

ProfilHotels Mercur

3.0 star property

Choose dates to view prices

Photo gallery for ProfilHotels Mercur

Front of property – evening/night
Daily buffet breakfast (DKK 180 per person)
Classic Queen Room Four | Desk, bed sheets
Classic Queen Room | Desk, bed sheets
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Pet-friendly
  • Housekeeping
  • Laundry
  • Free WiFi

Explore the area

View in a map
Vester Farimagsgade 17, Copenhagen, 1606
  • Place, Tivoli Gardens
    ‪4 min walk‬
  • Place, City Hall Square
    ‪4 min walk‬
  • Place, Nyhavn
    ‪3 min drive‬
  • Airport, Copenhagen (CPH-Kastrup)
    ‪11 min drive‬

Room options

View all photos for Classic Single Room

Desk, bed sheets

Classic Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Twin Room

Desk, bed sheets

Classic Twin Room

7.0 out of 10
Good
(12 reviews)
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Queen Room

Desk, bed sheets

Classic Queen Room

8.2 out of 10
Very good
(81 reviews)
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Triple Room

Desk, bed sheets

Classic Triple Room

7.4 out of 10
Good
(6 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed OR 2 Single Beds

View all photos for Classic Queen Room Four

Classic Queen Room Four | Desk, bed sheets

Classic Queen Room Four

  • 18 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Classic Twin Room Four

Desk, bed sheets

Classic Twin Room Four

  • 18 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Superior King Room

Superior King Room | Desk, bed sheets

Superior King Room

10.0 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room Four

Desk, bed sheets

Superior King Room Four

9.0 out of 10
Wonderful
(9 reviews)
  • 47 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Lobby sitting area
Imperial Hotel
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.2 out of 5, Very good, 458 reviews
The price is €138
includes taxes & fees
9 Nov - 10 Nov
Imperial Hotel

About this property

ProfilHotels Mercur

Hotel with an outdoor tennis court, 5-minute walk to Tivoli Gardens
This smoke-free hotel features an outdoor tennis court, a business centre and dry cleaning. WiFi in public areas is free. Other amenities include a 24-hour front desk, a computer station and tour/ticket assistance. Housekeeping is available on request.
ProfilHotels Mercur offers 119 accommodations with a hairdryer. 32-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor tennis court.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at ProfilHotels Mercur. During your stay, you're just a quick walk from Tivoli Gardens. Enjoy features like free WiFi in public areas, plus a business centre and outdoor tennis court.
  • Free WiFi and wired Internet in some public areas
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes an outdoor tennis court and bicycles to rent
  • Within a 10-minute walk of Tivoli Gardens and City Hall Square
  • Cats and dogs welcome for a fee (restrictions apply)
A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business centre. ProfilHotels Mercur also features tour/ticket assistance, dry cleaning/laundry services, and a front desk safe.

This 3-star Copenhagen hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (DKK 265 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; DKK 180 per person

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Outdoor tennis court
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Accessibility

  • Lift

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: DKK 300 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for DKK 300.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately DKK 180 per person
  • Nearby parking fee: DKK 265 per day (6561680 ft away)
  • Pet fee: DKK 300 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: DKK 300.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Denmark. This property is rated 3 stars.

Property is also known as

Best Western Mercur
Best Western Mercur Copenhagen
Best Western Mercur Hotel
Best Western Mercur Hotel Copenhagen
Hotel Norlandia Mercur
Norlandia Mercur Copenhagen
Copenhagen Mercur Hotel
Copenhagen Mercur
Mercur Hotel Copenhagen
Mercur Copenhagen
Hotel Norlandia Mercur
Mercur Hotel
ProfilHotels Mercur Hotel
ProfilHotels Mercur Copenhagen
ProfilHotels Mercur Hotel Copenhagen

Reviews

ProfilHotels Mercur Reviews

8.0

Very good

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 324 out of 1056 reviews
Rating 8 - Good. 460 out of 1056 reviews
Rating 6 - Okay. 180 out of 1056 reviews
Rating 4 - Poor. 65 out of 1056 reviews
Rating 2 - Terrible. 27 out of 1056 reviews

Reviews

6/10 Okay

Carsten

Liked: Cleanliness, staff & service
The second bed was poor. The temperature in our room could not be adjusted, and nobody answered our call when we tried to reach the reception, so we had to sleep at 25 degrees heat.
Stayed 1 night in Aug 2025

10/10 Excellent

André

Stayed 2 nights in Jul 2025

10/10 Excellent

Pankaj, Windsor

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was right across from the railway stop. So it was convenient to travel
Stayed 2 nights in Jul 2025

10/10 Excellent

Bo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Siv

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

8/10 Good

Gitte Mørch

Stayed 2 nights in Jul 2025

2/10 Terrible

Lyla

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was dirty, after our room was cleaned by room service we were given sheets with blood stains. When we asked for new ones they said we have to wait until tommrow. There is no AC in the hotel. It is very noisy, due to it being next to a train station. Half on the light bulbs were out. And the staff was unpleasant. 0/10 do no recommend.
Stayed 3 nights in Jul 2025

2/10 Terrible

Sapna

Travelled with family
Stated in several mecures this was the worse . Beds were so uncomfortable.
Stayed 5 nights in Jul 2025

10/10 Excellent

Eileen

Stayed 4 nights in Jul 2025

10/10 Excellent

Karin

Stayed 2 nights in Jul 2025

8/10 Good

Sanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fint ophold for en nat. Blev vækket af håndværkere kl 06.30 men ellers stille og roligt :)
Stayed 1 night in Jul 2025

8/10 Good

Åke

Stayed 1 night in Jul 2025

8/10 Good

Christine Nowak

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a lovely stay at this hotel. The room was was nice and had everything we needed. The staff where very helpful and friendly. The breakfast was great. I would recommend this hotel.
Stayed 3 nights in Jul 2025

8/10 Good

Jakob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fin beliggenhed i fht. tog og centrum af Kbh.

Et weekendophold på 2 nætter. Pænt værelse med gode senge og meget lidt støj fra tog og biler udenfor. Praktisk med Vesterport Station kun få skridt fra hotellet. Brusekabinen er meget smal, men ellers alt ok på værelset. Glimrende morgenbuffet, dog var kaffen ikke værd at drikke.
Stayed 2 nights in Jul 2025

8/10 Good

Hans Henrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Yongjoon, Cary

Stayed 1 night in Jul 2025

8/10 Good

Betina

Stayed 1 night in Jul 2025

10/10 Excellent

Liselott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location and a good night’s sleep

It was my husband, daughter and me who only stayed for one night in a triple room. The third bed was a proper bed with its own night table and light. The pillows etc were very comfortable. The towels were thick and nice. Kleenex in the bathroom which I appreciate. Tea kettle in the room with tea, hot chocolate and coffee. The breakfast was over my expectations and in my view nothing was missing. Huge of variety of things to eat and drink. 50 meters to a supermarket.
Stayed 1 night in Jul 2025

8/10 Good

Kirsten Holm

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Anne-Mari

Stayed 2 nights in Jul 2025

8/10 Good

Gunilla

Stayed 2 nights in Jun 2025

8/10 Good

Eleanor, Hacienda Heights

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
There’s construction underway in front of the hotel. Breakfast buffet is good. Our room on the second floor was next to a tennis court and was hard to take a nap during a game. Also hotel does not have nearby restaurants except one Italian restaurant which was a little bit pricey.
Stayed 3 nights in Jun 2025

10/10 Excellent

Javier

Business traveller
Liked: Cleanliness, staff & service
Well placed, a bit old fashion.
Stayed 1 night in Jul 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities

Great location, but issues with power and wifi

The building is quite old. The room was fine but had a slight musty smell. The hotel's central location is a big plus. One evening, the lights went out because of an issue with the fuse box. We were told that we might not have power until the next day (fortunately, it came back later in the night). The wifi was very spotty, which affected my ability to work.
Stayed 4 nights in Jun 2025