See all properties

The Mallard Hotel

2.0 star property

Choose dates to view prices

Photo gallery for The Mallard Hotel

BBQ/picnic Area
Games room
Exterior
Games room
Premium bedding, down duvets, memory-foam beds, individually decorated

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry

Explore the area

View in a map
178 Five Points Dr, Copperhill, TN, 37317
  • Place, Ocoee River
    ‪7 min drive‬
  • Place, Toccoa River Adventures
    ‪7 min drive‬
  • Place, Blue Ridge Scenic Railway
    ‪24 min drive‬

Room options

View all photos for Double Queen Deluxe

Premium bedding, down duvets, memory-foam beds, individually decorated

Double Queen Deluxe

  • 28 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Room

Premium bedding, down duvets, memory-foam beds, individually decorated

King Room

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for King Suite

Premium bedding, down duvets, memory-foam beds, individually decorated

King Suite

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Pet Friendly-Double Queen Deluxe

Premium bedding, down duvets, memory-foam beds, individually decorated

Pet Friendly-Double Queen Deluxe

  • 28 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Pet Friendly-King room

Premium bedding, down duvets, memory-foam beds, individually decorated

Pet Friendly-King room

  • Sleeps 2
  • 1 King Bed

Similar properties

Iron/ironing board, rollaway beds, free WiFi, alarm clocks
Reid Ridge Lodge
  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Parking available
4.0 out of 5, Very good, 1,003 reviews
The price is €112
includes taxes & fees
12 Nov - 13 Nov
Reid Ridge Lodge

About this property

The Mallard Hotel

Hotel in Copperhill with free breakfast
Along with laundry facilities, this smoke-free hotel has charcoal grills and a picnic area. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a TV in a common area and a vending machine. Housekeeping is available on request.
The Mallard Hotel offers 35 air-conditioned accommodations with coffee/tea makers and a hairdryer. This individually decorated and furnished accommodation includes desks. Memory foam beds feature down duvets and premium bedding. This accommodation has kitchenettes with microwaves. Bathrooms include a shower and complimentary toiletries.

This Copperhill hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. 43-inch Smart televisions come with satellite channels and Netflix. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at The Mallard Hotel, you're just a quick walk from East Polk Public Library. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Amenities include laundry facilities, a vending machine and TV in a common area
  • 6 minutes on foot from East Polk Public Library and a 4-minute drive from Ocoee Adventure Center
  • Dogs welcome free of charge
Free breakfast is served daily. WiFi is free in public spaces. Barbecue grills, a vending machine, and a picnic area are also featured at The Mallard Hotel. Free self parking is available.

This Copperhill hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Billiards/pool table
  • TV in common areas

Family friendly

  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Outdoors

  • Barbecue grill
  • Firepit
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with satellite channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 72 hours before arrival with check-in instructions and an access code; access will be through a private entrance
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Access code, private entrance

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property does not have a front desk. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 72 hours before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

The Mallard Hotel Hotel
The Mallard Hotel Copperhill
The Mallard Hotel Hotel Copperhill

Reviews

The Mallard Hotel Reviews

7.8

Good

7.8/10

Cleanliness

7.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 48 out of 107 reviews
Rating 8 - Good. 18 out of 107 reviews
Rating 6 - Okay. 21 out of 107 reviews
Rating 4 - Poor. 12 out of 107 reviews
Rating 2 - Terrible. 8 out of 107 reviews

Reviews

2/10 Terrible

Wanda

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No breakfast as advertised, nothing worked in the room. No Television, no hair dryer. No employees on the property at all. Stayed 3 days during our mission trip and NEVER found an employee of any kind. Never again
Stayed 3 nights in Jul 2025

10/10 Excellent

Margaret

Stayed 2 nights in Jul 2025

4/10 Poor

Carolyn

Disliked: Cleanliness

Not good

Long black hair on bathroom sink. Small puddle of water on floor i. Bathroom. I cleaned jp with TP, floor was dirty. Also cleaned two other areas on floor...both dirty, one black. Table top brown papertowel when cleaned. Inside top of microwave was not clean either. Plastic ware was in bad shape and only 3 pieces of eating utensils. We couldn't get a neighboring room.. because lock box didn't work and no one was available on site to assist with either the other room or a reclean. We did not stay.
Stayed 4 nights in Jul 2025

10/10 Excellent

linda

Stayed 2 nights in Jul 2025

10/10 Excellent

Eriberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 Star. Amazing room and nice game room!
Stayed 4 nights in Jul 2025

8/10 Good

Kaleigh

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
It was a self serving property. You had to get your own extra towels and other items. The area where the items were supposed to be was never stocked. We had to buy some extra towels from the dollar tree. The grab and go breakfast was very limited. It was granola bars and apples and oranges as the only options. Overall the place was very nice there were just a few things that may make me not want to stay here again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jordan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute clean room, comfy bed, shower could be cleaner but we are happy
Stayed 1 night in Jul 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

6/10 Okay

Maribel

Travelled with group
Disliked: Amenities
The room was nice but the breakfast was terrible
Stayed 2 nights in Jul 2025

4/10 Poor

Charles

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't stay in a hotel which has no employee's

The Mallard Hotel was bad , I had a room booked for over a week on the first floor , when I arrived the room I booked was occupied , no one works their on site , everything is operated by someone in a another country by phone . I got another room . The TV had no remote , I called them back and they told me to go to another room and get the TV remote out of that room , could not get in the room with the code he gave me on the phone , so I went back to the room he gave me and took a shower , when I walk back to the bed , my feet were black on the bottom from the dirty floor . I used a wash cloth to wash the bottom of my feet , before I got in the bed which was like a bag of rags , I could write a book on the Mallard Hotel which would be a horrow story , This stay was like a bad dream .
Stayed 1 night in Jul 2025

10/10 Excellent

Dell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Scott

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to my work
Stayed 2 nights in Jun 2025

10/10 Excellent

David

Travelled with family, Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort

Don't judge too quick

If you have heard the old saying "don't judge a book by its cover" this place is what it refers to. From the outside you would almost think the property is shut down, however when you open your room it is beautiful. And checking in couldn’t be easier, it is like a VRBO.
Stayed 1 night in Jun 2025

6/10 Okay

Lindsay

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Our room look decent when we checked in our room, but then we found lots of hair in the sheets. Our shower looked a little dirty. There was meldew on the shower curtain and hair on the towels and in the drain. Theres no front desk, so you cant report anything or request for new sheets. The outdoor firepit was a nice place to hangout before we went to bed.
Stayed 1 night in May 2025

6/10 Okay

Melinda

Stayed 1 night in Jun 2025

4/10 Poor

Philip

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
No TV working. Went and bought some new batteries and also tried remote from friends room with no luck. First room didn’t work. Bathroom and all floors turned everyone’s socks black in 2nd room. Toilet rocking. Tub dirty. Didn’t expect a lot, but this wasn’t near what it could have been with a little maintenance.
Stayed 2 nights in Jun 2025

8/10 Good

Gregory

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

4/10 Poor

TOBY

Liked: Amenities
I liked the appearance of the remodel. It was all very comfortable. The bed was excellent, the shower was more than excellent and overall it was a very good 3 day stay while I visited family. I will be back I did not like the check-in without a face. I am very tech challenged and was very uncomfortable trying to check in by phone, especially after our call got cut off. Thankfully the lady on the other end called right back and worked with me, taking me to 3 different rooms before getting me settled. Neither the lock boxes nor the touch pads would work for me but the 3rd touch pad did did. O was beginning to feel a little distraught that maybe I would not be able to check in and then what? She was very kind and patient with an old man who does not have a smart phone. I did not want to give such a low eval on my check-in but I have to be honest. I would have given the lowest mark but the kind lady brought it up.
Stayed 3 nights in Jun 2025

10/10 Excellent

Janae

Stayed 4 nights in May 2025

6/10 Okay

Juan

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
The sink in the room was stopped up so we could not use the sink. Nobody was on site. The room smelled like smoke when I first got there.
Stayed 2 nights in May 2025

10/10 Excellent

Candi

Stayed 2 nights in May 2025

10/10 Excellent

Jeremy

Stayed 1 night in Apr 2025

10/10 Excellent

Kathy

Stayed 1 night in May 2025

6/10 Okay

Donna

Liked: Room comfort

👍

Good for the price. Bed was comfortable.
Stayed 1 night in May 2025

10/10 Excellent

Octavio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
well exceeded our expectations
Stayed 1 night in Apr 2025