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Imperial Hotel

4.0 star property

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Photo gallery for Imperial Hotel

Property entrance
Check-in/check-out kiosk
Indoor pool
Daily cooked-to-order breakfast (EUR 20.00 per person)
Café

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Air conditioning
  • Bar
  • Room service
  • Housekeeping

Explore the area

View in a map
76 South Mall Street, Cork, Cork, T12 A2YT
  • Cork Opera House
    ‪5 min walk‬
  • English Market
    ‪6 min walk‬
  • University College Cork
    ‪19 min walk‬
  • Cork (ORK)
    ‪7 min drive‬

Room options

View all photos for Classic Twin Room

Classic Twin Room | Premium bedding, in-room safe, desk, laptop workspace

Classic Twin Room

8.8 out of 10
Excellent
(27 reviews)
  • 17 sq m
  • 20 bedrooms
  • Sleeps 2
  • 2 Single Beds

View all photos for Single Room, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Single Room, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 13 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Premium Triple Room, 3 Single Beds

Premium bedding, in-room safe, desk, laptop workspace

Premium Triple Room, 3 Single Beds

9.0 out of 10
Wonderful
(11 reviews)
  • 28 sq m
  • 8 bedrooms
  • Sleeps 3
  • 3 Single Beds

View all photos for Deluxe Double Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Double Room, 1 King Bed

9.2 out of 10
Wonderful
(10 reviews)
  • 28 sq m
  • 9 bedrooms
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • 36 sq m
  • 6 bedrooms
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room

Premium bedding, in-room safe, desk, laptop workspace

Classic Double Room

9.4 out of 10
Exceptional
(41 reviews)
  • 17 sq m
  • 20 bedrooms
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Double Room, 1 Queen Bed

Premium Double Room, 1 Queen Bed | Premium bedding, in-room safe, desk, laptop workspace

Premium Double Room, 1 Queen Bed

9.4 out of 10
Exceptional
(19 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Imperial Hotel

Hotel with a full-service spa, a quick walk to Cork Opera House
Along with a full-service spa, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, a coffee shop/cafe and massage/treatment rooms.
Imperial Hotel offers 124 air-conditioned accommodations with espresso makers and a safe. Beds feature premium bedding. Smart televisions come with premium digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Cork hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 8 treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Imperial Hotel. During your stay, you're just a quick walk from Crane Lane Theatre. Free WiFi in public areas, a full-service spa and a restaurant are available.
  • Free Wi-Fi in some public areas
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • WiFi for a fee
  • Treat yourself to body wraps, facials or deep-tissue massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a sauna
  • Guests have great things to say about the central location and the helpful staff
  • Within a 10-minute walk of Cork City Hall and Cork Opera House
Imperial Hotel offers its guests a full-service spa and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 226 square feet (21 square metres) and includes conference space. A library, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Imperial Hotel.

This 4-star Cork hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast on weekdays from 7:30 AM and 11:00 AM.
Helena's – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Fitzgerald's – This cocktail bar only serves light fare. Open daily.
Lafayettes Brasserie – This brasserie serves breakfast, lunch and light fare. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi (EUR 0.01 per stay)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 15 per day)

Food and drink

  • Cooked-to-order breakfast available for a fee 7:30 AM to 11:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Fitzgerald's
  • Helena's
  • Lafayettes Brasserie

Things to do

  • Full-service spa
  • Library
  • Sauna

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 226 square feet of conference space
  • Business centre
  • Meeting rooms

Full-service spa

  • 8 treatment rooms
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1813
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Smart TV with premium digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 60
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 60

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately EUR 20.00 per person
  • Fee for in-room wireless Internet: EUR 0.01 per stay (rates may vary)
  • Nearby parking fee: EUR 15.00 per day (1640 ft away)
  • Early check-in fee: EUR 60 (subject to availability)
  • Late check-out fee: EUR 60 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Rating provided by Fáilte Ireland, the National Tourism Development Authority of Ireland, source of official star ratings for accommodation.

Property is also known as

Imperial Cork
Imperial Hotel Cork
Imperial Hotel Cork
Imperial Hotel Hotel
Imperial Hotel Hotel Cork

Imperial Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 669 out of 1003 reviews
Rating 8 - Good. 219 out of 1003 reviews
Rating 6 - Okay. 71 out of 1003 reviews
Rating 4 - Poor. 25 out of 1003 reviews
Rating 2 - Terrible. 19 out of 1003 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel nice location parking a little bit away and an extra cost of €15
Stayed 1 night in Jul 2025

8/10 Good

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great

centrally located. bathroom small but overall room nice for the area. fun bar downstairs.
Stayed 1 night in May 2025

4/10 Poor

Miguel

Travelled with partner
Disliked: Amenities
I liked that it was centrally located and the history of the hotel. What I didn’t care for was the attitudes of the staff and service that we received. Welcome lounge was dirty and not stocked.
Stayed 3 nights in May 2025

10/10 Excellent

tracy

Liked: Cleanliness, property conditions & facilities, room comfort
This is a wonderful hotel and you are lucky if you can get a room!
Stayed 3 nights in May 2025

6/10 Okay

Emily

Liked: Cleanliness, property conditions & facilities
Good hotel, bad experience. I booked a ‘classic double’ room at this hotel as a treat. My partner and I are in a long distance relationship and our diaries finally allowed for one evening together and we decided to meet in Cork and make it special. I arrived at the hotel and was told I’d been upgraded to a better twin room. I explained I’d booked a double and would rather refuse the upgrade and stick with my double original room. The receptionist then, rather curtly, explained that a ‘classic double’ just meant a room for double occupancy, not a double bed. I told her Expedia showed pictures of a double bed in the room, to which she said that the Expedia photos were wrong and that I had booked a twin room not a double and the hotel was full and I could only have a twin room. This conversation continued for a few minutes until I found my booking confirmation that clearly stated I had booked a double bed. At this point the receptionist backed down and sent me to get a drink while she checked what could be done. I waited around half an hour before returning to see what was going on. They had found a room, gave me the key and sent me on my way (they didn’t apologise). The room was lovely, but an accessible room, which meant the advertised bath was missing and the shower was faulty with poor drainage, cutting showers short due to the bathroom flooding. By the time this was sorted the restaurant had shut they only provide toasted sandwiches for room service. So our night aw
Stayed 1 night in May 2025

2/10 Terrible

Sara

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Disappointing Stay – Not Worth the Price We booked a premium suite for two nights at $600 CAD per night and were extremely let down. The room was dirty, the bed damaged, no basic amenities (no hairdryer, toothbrushes, or water), and we had to ask for everything. The bathroom fan didn’t work, and the space felt unclean. Most staff were dismissive, making us feel like we were exaggerating. Only Mary at the front desk was kind and helpful. When we asked to change rooms, we were told nothing was wrong. The manager’s attitude at checkout was the worst part. Despite saying we were on vacation and just wanted to feel good, he spoke with a harsh tone and told us, “You just don’t like to be challenged.” As women visiting from abroad, we left feeling disrespected, awkward, and very unwelcome.
Stayed 1 night in May 2025

2/10 Terrible

Sara

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a premium suite for two nights at $600 CAD per night and were extremely let down. The room was dirty, the bed damaged, no basic amenities (no hairdryer, toothbrushes, or water), and we had to ask for everything. The bathroom fan didn’t work, and the space felt unclean. The management staffs were dismissive making us feel like we were exaggerating. However Mary at the front desk was kind and helpful. When we asked to change rooms, we were told nothing was wrong and we were making things up and they rejected the refund request. The senior manager’s attitude was the worst part. Despite saying we were on vacation and just wanted to feel good, he spoke with a harsh tone and told us, “You just don’t like to be challenged.” As women visiting from abroad, we left feeling disrespected, awkward, and very unwelcome.
Stayed 2 nights in May 2025

6/10 Okay

John

Travelled with group
A lovely classic property in the heart of downtown. Check-in was easy and the rooms were nice. The price definitely feels related to the downtown accessibility because while the rooms were nice and comfortable, they were clearly dated with visible wear and tear. The related restaurant was fine with a variety of breakfast options, though the food was ok, many of the serving staff seamed like they were training. The location and the classic appeal is the selling point, though it didn’t quite feel like the price point was worth it.
Stayed 1 night in May 2025

8/10 Good

Benedict, Westlake

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, walking distance to pubs and restaurants.
Stayed 1 night in May 2025

10/10 Excellent

Diane

Stayed 1 night in May 2025

10/10 Excellent

Lori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to walk to everything. Great restaurants and cafes nearby. Shopping around the block. The parking is just a little tricky, make sure you stop at the hotel first before trying to park. Lovely hotel, would stay again
Stayed 2 nights in Apr 2025

6/10 Okay

Michael

Stayed 1 night in May 2025

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Jane

Travelled with partner, Travelled with group
Very clean and comfortable. Staff are very friendly and helpful. Restaurant was very good.
Stayed 3 nights in May 2025

10/10 Excellent

Steven, Jupiter

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful and majestic hotel. Staff were super helpful and extraordinarily nice. Room was gorgeous. Only downside was that the room was very cold. Fantastic location, close to everything that was needed.
Stayed 1 night in May 2025

8/10 Good

Sadie McCulloch, Clearwater Beach

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly. Parking was a bit of a hike.
Stayed 2 nights in May 2025

2/10 Terrible

Gearoid

Disliked: Property conditions & facilities, room comfort
I expected so much more. The room we had was like a dungeon. You couldn't open the window as it was up against an outside corrugated wall. The heating didn't work . We had to phone receptionto get the air con going but the radiator still did not work. The room was tiny and the expeller in the bathroom came on immediately on turning on the bathroom light so it woke my partner when I need to use the bathroom. Charging €15 to park your car in a car park which was a 5 min walk away was the most expensive in Ireland. To use the hot tub was €20 extortionate. No nice seating area in the foyer. This is an overpriced city hotel which at best is very ordinary. Its 2 star at best with crazy prices. Its not a Brehon Hotel or similar. Soooo disappointed as I was expecting so much more
Stayed 1 night in May 2025

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As an old historical hotel, it is stunningly beautiful. Also as an old hotel, floors are creaky from rooms above and the plumbing can be heard from above room. Lovely room but terrible view of adjacent rooftops. Fitzgerald bar is a piece of art in itself. Pricey hotel but central and elegant.
Stayed 3 nights in May 2025

10/10 Excellent

Niamh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

6/10 Okay

James

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Something went on in that room before I arrived but room appeared clean. I came across papers and Trojan package at the bottom of the bed. Although I was a bit disgusted, it was too late to complain, so I kept it to myself.
Stayed 1 night in May 2025

10/10 Excellent

Beverly, WILMINGTON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was magnificent! The best way to describe it was a hotel from the USA roaring 20s - the opulence. The concierge we asked about getting to the Gaol (tourist attraction "prison") and the train station was very rude and the multiple ladies at the front desk were very condescending but it didn't ruin our stay. The hotel was located near the English Market and restaurants and shopping. The parking garage was a bit of a walk, but it was free and the car was protected. The room was as you would expect in Europe, in terms of size, but the old fashioned character and charm was there. We would go back and would gladly recommend it to anyone.
Stayed 2 nights in Apr 2025

2/10 Terrible

wendy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The pictures of the SPA are from 20 years ago I am certain. The hotel is doing renovations which we understood but that is not the problem , the spa is in terrible condition, lots of mildew and the fresh towel had used gum in it. The tiles are lifting their was garbage on the floor and i was too dirty to shower in after the terrible massage given. We wanted to speak with the Mgr of the hotel or the spa mgr but no one bothered to contact us back and its been a week. It is robbery to pay 110 Euros for this so called spa service. Shame on the Mgmt. No one but a woman at the front desk by the name of Geraldine seemed to give a care about customer service.
Stayed 2 nights in May 2025