Majestic Elegance Costa Mujeres – All Inclusive

4.5 star property
VIP Access

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Photo gallery for Majestic Elegance Costa Mujeres – All Inclusive

Elegance Club Plunge Pool Suite Ocean Front (Adults Only) | In-room dining
Property video
Lobby
Outdoor wedding area
Outdoor wedding area

Reviews

9.2 out of 10
Wonderful

Popular amenities

Explore the area

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Carretera Libre 85 - Punta Sam, Isla Blanca 85 SM6, Manzana 2 - Lote 4, Costa Mujeres, QROO, 77400
  • Place, Playa Mujeres Golf Club
    ‪4 min drive‬
  • Place, Mujeres Beach
    ‪7 min drive‬
  • Place, Punta Sam Ferry Terminal
    ‪9 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪47 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Junior Suite - Outdoor Jacuzzi

8.6 out of 10
Excellent
(123 reviews)
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Elegance Club Jr Suite - Outdoor Jacuzzi

9.0 out of 10
Wonderful
(85 reviews)
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Majestic Jr Suite Swim Up

9.0 out of 10
Wonderful
(26 reviews)
  • 67 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

One Bedroom Suite Outdoor Jacuzzi

9.2 out of 10
Wonderful
(33 reviews)
  • 79 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed, 1 Single Murphy Bed and 1 Double Sofa Bed

Swim Up Suite Outdoor Jacuzzi

8.0 out of 10
Very good
(21 reviews)
  • 93 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed, 1 Single Murphy Bed and 1 Double Sofa Bed

Sky View Suite Rooftop With Outdoor Jacuzzi

8.8 out of 10
Excellent
(59 reviews)
  • 95 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Jr. Suite Ocean Front Outdoor Jacuzzi

9.8 out of 10
Exceptional
(6 reviews)
  • 63 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Elegance Club Majestic Jr Suite Swim Up

8.8 out of 10
Excellent
(24 reviews)
  • 67 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Elegance Club One Bedroom Suite Outdoor Jacuzzi

8.6 out of 10
Excellent
(21 reviews)
  • 79 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Elegance Club Swim Up Suite Outdoor Jacuzzi

8.6 out of 10
Excellent
(22 reviews)
  • 93 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Elegance Club Plunge Pool Suite

9.2 out of 10
Wonderful
(43 reviews)
  • 95 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Elegance Club Jr Suite Ocean Front Outdoor Jacuzzi

9.6 out of 10
Exceptional
(5 reviews)
  • 58 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite Premium with Ocean View

  • 95 sq m
  • Sleeps 2

Elegance Club Plunge Pool Suite Ocean Front (Adults Only)

9.2 out of 10
Wonderful
(14 reviews)
  • 95 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

Suite Junior with Garden View

  • 58 sq m
  • Sleeps 4

Suite Junior with Pool View

  • 67 sq m
  • Sleeps 4

Suite Premium with Pool View

  • 67 sq m
  • Sleeps 2

Quadruple Suite Master with Garden View

  • 79 sq m
  • Sleeps 4

Suite Superior with Panoramic View

  • 100 sq m
  • Sleeps 2

Suite Premium with Garden View

  • 58 sq m
  • Sleeps 2

Quadruple Suite Master with Pool View

  • 92 sq m
  • Sleeps 4

Suite Superior with Ocean View

  • 58 sq m
  • Sleeps 2

Quadruple Suite Premium with Garden View

  • 79 sq m
  • Sleeps 4

Quadruple Suite Premium with Pool View

  • 100 sq m
  • Sleeps 4

Suite Luxury with Panoramic View

  • 95 sq m
  • Sleeps 2

Suite Luxury with Ocean View

  • 58 sq m
  • Sleeps 2

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About this property

Majestic Elegance Costa Mujeres – All Inclusive

Luxury property on the beach, with 12 outdoor pools
Catch some rays at the beach or spend the day relaxing at Majestic Elegance Costa Mujeres – All Inclusive's full-service spa. Then enjoy a meal at one of the property's 7 restaurants. Change of towels is available on request
Majestic Elegance Costa Mujeres – All Inclusive offers 570 air-conditioned accommodations with free minibar items and a safe. Rooms open to balconies. Beds feature pillowtop mattresses. Smart televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include a separate bath and shower with in-room jetted baths and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and change of towels can be requested.

12 outdoor swimming pools and 2 hot tubs are on site. In addition to a kids' pool, other recreational amenities include a health club and a sauna.

Guests aged under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Blossom has 3 treatment rooms and outdoor treatment areas. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. There are hot springs/mineral springs on site.
The free breakfast at Majestic Elegance Costa Mujeres – All Inclusive gets high marks from our customers. During your stay, you'll be close to North Beach. Enjoy features like free WiFi in public areas and free self-parking, plus 12 outdoor pools.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • For dining with garden views, stop by Flavors, one of the property's 7 restaurants
  • Take a swim in the 12 outdoor pools or soak in the 2 hot tubs
  • Treat yourself to body treatments, aromatherapy or hydrotherapy at Blossom
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a sauna and fitness classes
  • Guests love the breakfast and restaurant
  • 7 minutes by car from Playa Mujeres Golf Club and 8 minutes from Punta Sam Ferry Terminal
Majestic Elegance Costa Mujeres – All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Majestic Elegance Costa Mujeres – All Inclusive, you can cool off in one of the 12 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 7 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 6 swim-up bars, a beach bar and a bar/lounge. WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool and a health club. Free self parking is available.

This 4.5-star Costa Mujeres property is smoke free.

Guests are served a free full breakfast daily from 7:00 AM to 10:00 AM.
Flavors – Overlooking the garden, this buffet restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Mar House – This beachfront seafood restaurant specialises in seafood and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Kabuki – Overlooking the garden, this sushi bar specialises in Japanese cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Bistro – Overlooking the garden, this bistro only serves dinner. Guests can enjoy drinks at the bar. Open daily.
Don Jaume – Overlooking the garden, this steakhouse only serves dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and select beverages included
Basic alcoholic drinks included
Room service during certain hours

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking

Land activities

Children's club

Entertainment

On-site entertainment and activities

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • 6 swim-up bars
  • 7 restaurants
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bistro
  • Don Jaume
  • Flavors
  • Kabuki
  • Mar House

Things to do

  • 12 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Hot tub
  • Kayaking
  • Playground
  • Sauna
  • Shopping
  • Snorkelling
  • Yoga classes

Family friendly

  • 12 outdoor pools
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference centre (8,123 square foot of space)

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • 6 buildings
  • Ballroom
  • Banquet hall
  • Built in 2019
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Majestic Elegance Costa Mujeres – All Inclusive

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Majestic Elegance Playa All Inclusive All-inclusive property
Majestic Elegance Playa Mujeres All Inclusive
Majestic Elegance Playa All Inclusive
Majestic Elegance Playa Mujeres All Inclusive
Majestic Elegance Costa Mujeres – All Inclusive Costa Mujeres
Majestic Elegance Playa Mujeres - All Inclusive Costa Mujeres
Majestic Elegance Inclusive

Reviews

Majestic Elegance Costa Mujeres – All Inclusive Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 2527 out of 3469 reviews
Rating 8 - Good. 500 out of 3469 reviews
Rating 6 - Okay. 257 out of 3469 reviews
Rating 4 - Poor. 94 out of 3469 reviews
Rating 2 - Terrible. 91 out of 3469 reviews

Reviews

6/10 Okay

PAVAN

Travelled with family
Liked: Cleanliness, property conditions & facilities
We recently stayed at Majestic Cancun with high expectations based on our wonderful experience at the Majestic Punta Cana resort. Unfortunately, this property fell significantly short of our expectations and left us quite disappointed. Family-Friendliness Issues The resort's design and operations seem heavily geared toward adults rather than families with children. Unlike Punta Cana, the layout and amenities don't cater well to families, making it challenging to enjoy our vacation with kids in tow. Dining Concerns Limited Options:** The dining experience was particularly disappointing: - Food quality was average at best - No night buffet available (unlike many all-inclusive resorts) - Very limited restaurant options - No food stalls or casual dining alternatives - Coffee was only available at one location throughout the entire resort This created inconvenience, especially when traveling with children who have different meal schedules and preferences.
Stayed 4 nights in Aug 2025

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great about this resort and the staff extremely friendly and fun !
Stayed 6 nights in Aug 2025

8/10 Good

Samuel Chavez

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel and the beach is very beautiful .🏖️
Stayed 4 nights in Jul 2025

10/10 Excellent

DANIEL

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service!
Stayed 7 nights in Aug 2025

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

kristie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

6/10 Okay

raya

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The actual property was really nice. The food at the restaurants was really good too. BUT the reason why I didn’t give them 5 stars is, 1. What all inclusive hotel doesn’t serve coffee till 7 am. I found that to be ridiculous, they have room service that starts at 6 am but they won’t deliver sooner than 6:30-6:45am, it takes them 30-45 min to bring u coffee. And the bar that serves coffee opens at 7 am. So I found that to be super annoying. It’s simple coffee and people do wake up early so they need to work on that. 2. My other issue with them was we upgraded one of the rooms and paid $600, and we went to the room to see it after we paid and it was right in front of the construction and there was so much dust. So I went back to the front desk. And they literally told me oh well, the supervisor came she was so rude. She didn’t even acknowledge us, she looked at me and said ur room u had was taken already and walked away. I thought she went to do something and come back but she was completely gone. I asked to speak to a manager they didn’t have one on duty and said the manager will call us. We stayed there for 4 days till now we haven’t heard from anyone. So she think they need to work on their customer service.
Stayed 3 nights in Aug 2025

10/10 Excellent

Mirna S

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely liked everything about Majestic. From delicious dining options to clean cozy rooms with stunning views, everything exceeded my expectations.
Stayed 7 nights in Aug 2025

8/10 Good

TERRI, BENSALEM

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was hit & miss, some were exceptional & others walked by. Room was very nice, odd that bed didn’t face ocean view (? maybe just my room) Over all a good vacation. There is seaweed in the ocean in the area.this has been a bad year every where we were told.
Stayed 6 nights in Aug 2025

10/10 Excellent

mishelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is what I texted their guest service staff! Thank you so much for all the arrangements that made my 52nd birthday a memorable occasion. I had a lovely evening with the El Mariachi staff! Cally was there to facilitate the restaurant arrangements and greeted us at the door when we arrived. The restaurant manager was very attentive and checked on us multiple times to see if we needed any assistance. The staff, especially Gustavo, surprised me with a wonderful birthday serenade! The food was excellent, and I couldn’t have asked for a better celebration! 🎉 Your thoughtful orchestration of the surprise birthday note and the beautiful balloon decorations on our bed truly enhanced my celebration. You made our stay even more special. Your quick responses to customer service needs are truly commendable! I cannot thank you enough for your outstanding service! Next review: This place is safe and very modern! The campus is huge, and the amenities are well maintained and family-friendly. There is a variety of food selections, with a total of six restaurants available. Guests can also find snacks at various locations throughout the day, including in the lobby, by the beach, and near the theater area. They have also snack bar open till 2am.
We enjoyed a hydrotherapy treatment at the spa/massage section with my husband.
At the beach!
Stayed 3 nights in Aug 2025

10/10 Excellent

bianca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay. Staff were wonderful. Food was great
Stayed 5 nights in Jul 2025

10/10 Excellent

Bernecito Jesus-Jose, Edmonton

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second visit to the resort 2 years later and it didn't disappoint. Plenty of dining options and spent most of the time in the swim up pool! Any issues we had were minor and the staff was always willing to help and fix any issues.
Stayed 7 nights in Aug 2025

10/10 Excellent

Yamil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Karla the guess customer service manager was very attentive ,professional and helpful she is the reason for us to comeback next year
Stayed 7 nights in Aug 2025

10/10 Excellent

Tracy

Stayed 5 nights in Aug 2025

10/10 Excellent

Legna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 6 nights in Aug 2025

10/10 Excellent

Jared

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Non smoking property heavily enforced. Makes resort seem so much cleaner.
Stayed 5 nights in Aug 2025

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2025

10/10 Excellent

MICHAEL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to spend a week for R&R for us. The price is reasonable, the food is good and a Long Beach to walk each morning. Overall we like it very much.
Stayed 7 nights in Aug 2025

10/10 Excellent

Rachael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ll keep it short and sweet! Place was a true paradise
Stayed 5 nights in Aug 2025

10/10 Excellent

Anatoliy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great staff and service
Stayed 6 nights in Aug 2025

10/10 Excellent

Llolanda Margarita

Stayed 6 nights in Aug 2025

6/10 Okay

Jeffrey

Stayed 6 nights in Aug 2025

10/10 Excellent

Allison Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2025

10/10 Excellent

Yuliany C, New York

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The property is great but they have steamers in the rooms instead of irons and the steamers don't work. Therefore we have had to go out with wrinkle clothes. They should offer irons to borrow up on request
Stayed 3 nights in Aug 2025

10/10 Excellent

German

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All i can say is i had a great time staff was very nice and so accommodating in all aspics ⭐️⭐️⭐️⭐️⭐️
Stayed 3 nights in Aug 2025