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11 May 2018 by Suzanne C.
Dear Voyageur, Thank you very much for taking time to share your experience with us and apologize that we are not able to respond in French. We are very thrilled to hear that you had a perfect stay with us! For your feedback about the deposit, we do accept VISA credit card unless yours is a debit card which we could not process refund upon your check-out as it cannot proceed pre-authorization on debit card. We apologize for any inconvenience may caused. We look forward to see you again very soon!
This property is closed from 12 May 2022 to 27 January 2026 (dates subject to change).
City of Dreams – The Countdown Hotel offers its guests an outdoor pool, a sauna, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces. Business amenities include a business centre and limo/town car service. A terrace, an arcade/games room, and multilingual staff are also featured at the eco-certified City of Dreams – The Countdown Hotel. Free self parking and valet parking are available. This 4-star Cotai hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed
Free self parking , Free valet parking
City of Dreams – The Countdown Hotel offers 326 air-conditioned accommodations with iPod docking stations and minibars. Digital televisions are provided. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and complimentary toiletries. This Cotai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily.
The Bar – This bar specialises in international cuisine and serves breakfast, lunch and dinner. Reservations are required.
24-hour room service is available.
Recreational amenities at the hotel include an outdoor pool, a sauna and a fitness centre.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, JCB International and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.
