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North Pier Hotel

3.0 star property

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Photo gallery for North Pier Hotel

Relax in a seaside setting with wicker furniture and ocean views.
Situated on a street with a stone wall, this building features multiple levels with balconies and large windows, offering outdoor seating areas with umbrellas.
Relax in this inviting space with a large bed, a comfortable armchair, and a small table.
Kitchen features a central island, microwave, and oven above the countertop, with a tiled floor and window.
Relax in the open-plan lounge with sofas, a coffee table, and plenty of natural light.

Popular amenities

  • Bar
  • Pool
  • Free WiFi
  • Parking included

Explore the area

Map
5 The Esplanade, Cowes, VIC, 3922
  • Phillip Island Ferry Dock
    ‪2 min walk‬
  • Cowes Beach
    ‪2 min walk‬
  • Phillip Island Wildlife Park
    ‪5 min drive‬

Room options

View all photos for Bay View Queen Room

Bay View Queen Room | 1 bedroom, bed sheets

Bay View Queen Room

8.4 out of 10
Very good
(18 reviews)
  • 40 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Bay View Spa Room

Bay View Spa Room | 1 bedroom, bed sheets

Bay View Spa Room

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • Bay view
  • Sleeps 6
  • 1 Queen Bed and 2 Single Bunk Beds

View all photos for Room, Multiple Beds, Bay View

Room, Multiple Beds, Bay View | 1 bedroom, bed sheets

Room, Multiple Beds, Bay View

  • 40 sq m
  • Bay view
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Guest Room

Guest Room | 1 bedroom, bed sheets

Guest Room

8.0 out of 10
Very good
(17 reviews)
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Budget Family Room

Budget Family Room | 1 bedroom, bed sheets

Budget Family Room

8.6 out of 10
Excellent
(12 reviews)
  • 38 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Single Bed

View all photos for Budget Room

Budget Room | 1 bedroom, bed sheets

Budget Room

7.8 out of 10
Good
(38 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Bay View Room

Bay View Room | 1 bedroom, bed sheets

Bay View Room

8.2 out of 10
Very good
(17 reviews)
  • 40 sq m
  • Bay view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Bay View Family Room

Bay View Family Room | 1 bedroom, bed sheets

Bay View Family Room

9.0 out of 10
Wonderful
(2 reviews)
  • 44 sq m
  • Bay view
  • Sleeps 5
  • 1 Queen Bed, 1 Double Bed and 1 Single Bed

View all photos for Two Bedroom Bay View Apartment

Two Bedroom Bay View Apartment | 1 bedroom, bed sheets

Two Bedroom Bay View Apartment

  • 60 sq m
  • Bay view
  • Sleeps 7
  • 2 Queen Beds, 1 Single Bed and 2 Single Bunk Beds

View all photos for Four Bedroom Pool View Townhouse

Four Bedroom Pool View Townhouse | Living area | TV

Four Bedroom Pool View Townhouse

  • 120 sq m
  • Sleeps 8
  • 2 Queen Beds and 4 Single Beds

View all photos for Bay View Suite

Bay View Suite | 1 bedroom, bed sheets

Bay View Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 50 sq m
  • Bay view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Four Bedroom Townhouse

Four Bedroom Townhouse | Terrace/patio

Four Bedroom Townhouse

  • 120 sq m
  • Sleeps 12
  • 1 Queen Bed, 2 Double Bunk Beds, 5 Single Bunk Beds and 1 Single Bed

View all photos for Guest Suite

Guest Suite | 1 bedroom, bed sheets

Guest Suite

7.8 out of 10
Good
(17 reviews)
  • 38 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Dorm Room - 4 Share

1 bedroom, bed sheets

Dorm Room - 4 Share

  • 30 sq m
  • Sleeps 4
  • 2 Single Bunk Beds

View all photos for Dorm Room - 6 Share

Dorm Room - 6 Share | 1 bedroom, bed sheets

Dorm Room - 6 Share

  • 30 sq m
  • Sleeps 6
  • 3 Single Bunk Beds

View all photos for Dorm Room - 2 Share

Dorm Room - 2 Share | 1 bedroom, bed sheets

Dorm Room - 2 Share

  • 30 sq m
  • Sleeps 2
  • 1 Single Bunk Bed

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About this property

North Pier Hotel

Hotel on the beach, with outdoor pool
This smoke-free hotel features an outdoor pool, a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a children's pool, express check-in and express check-out.
North Pier Hotel offers 62 accommodations with a hairdryer. Televisions come with digital channels.
An outdoor pool and a children's pool are on site.
Our customers tell us that they can't get enough of the helpful staff at North Pier Hotel. During your stay, you're just a quick walk from Phillip Island Ferry Dock. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Amenities include a terrace, an ATM and TV in a common area
  • Guests have great things to say about the location and the helpful staff
  • Steps from Phillip Island Ferry Dock and 3 minutes on foot from Cowes Beach
North Pier Hotel offers its guests an outdoor pool and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A terrace, tour/ticket assistance, and a garden are also featured at North Pier Hotel. Limited free parking is available on a first-come, first-served basis.

This 3-star Cowes hotel is smoke free.

North Pier Hotel – This restaurant serves lunch and dinner.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • North Pier Hotel

Things to do

  • Billiards/pool table
  • Children's pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Fenced pool
  • Outdoor pool
  • Pool gate

Conveniences

  • ATM
  • Limited-hour front desk

Guest services

  • Tour and ticket assistance

Outdoors

  • Garden
  • On the bay
  • On the beach
  • Terrace

Accessibility

  • No lift

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with digital channels

More

  • Heating

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 5:00 PM
Front desk staffed during limited hours
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and older
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive after 6:30 PM on weekdays must contact this property in advance to arrange check-in.

Access methods

Front desk (limited hours), key retrieval

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 8:00 AM - 5:00 PM.
Guests will receive key retrieval information. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Continental Cowes
Continental Hotel Cowes
North Pier Hotel Hotel
North Pier Hotel Cowes
North Pier Hotel Hotel Cowes

North Pier Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 328 out of 1004 reviews
Rating 8 - Good. 362 out of 1004 reviews
Rating 6 - Okay. 166 out of 1004 reviews
Rating 4 - Poor. 90 out of 1004 reviews
Rating 2 - Terrible. 58 out of 1004 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Diana

Travelled with family and small children
Loved the view, walkable to the beach, seeing the sunrise and sunset. Great for families.
Stayed 2 nights in Apr 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, room comfort

Great Location

Lovely location
Stayed 1 night in Apr 2025

8/10 Good

Minh

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was quick and easy with pre-arival checked in. Room was budget, not clean, but doable. Good luck with parking especially with Saturday Market.
Stayed 2 nights in Apr 2025

8/10 Good

Nicola

Disliked: Property conditions & facilities
Room was great, beds comfortable, location is great. Unfortunately, we were placed near an outdoor smoking area even though we had a 6year old child. The Internet and TV access was awful, you couldn't watch half the channels, and the internet cut out constantly. Not great when you're sitting in a room at night with your child. I expect it would be noisy in peak summer periods.
Stayed 2 nights in Apr 2025

6/10 Okay

Georgie

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities
Excellent location along the esplanade & friendly staff. Very hard mattresses-checked out a day early due to same. Very loud from the bar/bistro downstairs- very difficult with toddler/baby to get them to sleep (not hotels fault) just something we didn’t consider. Average cleanliness- dirty/stained carpet , skirting boards & lights inside in need of deep clean. Very minimal parking outside room therefore had to park on street- although we booked during peak period. Otherwise hotel located in a great area with stunning bay views.
Stayed 4 nights in Apr 2025

6/10 Okay

Emma

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities

“Unexpected guest in the walls…”

Stayed here for 3 nights and the room itself was fine — pretty average in terms of cleanliness and amenities, nothing fancy but did the job. Unfortunately, the experience took a turn when a possum somehow made its way into the room. Yes, you read that right — an actual possum. Staff were quick to respond and managed to block its entry, but there wasn’t anyone on the property to chat to. I appreciated the attempt. But the drama didn’t end there. All night long, the possum (or possibly its noisy relatives) scratched and thumped around in the walls. It was like trying to sleep next to a wildlife documentary. Would’ve been a decent stay if not for the uninvited nocturnal guest and the chorus of wall scratching that followed. Great if you’re into rustic charm and surprise animal encounters — otherwise, bring earplugs.
Stayed 3 nights in Apr 2025

10/10 Excellent

nick

Travelled with family
Liked: Cleanliness, staff & service, amenities
Beds comfortable Was good location Just a bit noisy being on esplanade
Stayed 1 night in Apr 2025

2/10 Terrible

Delina

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
There was no cooking facilities no chairs tables nothing in room pretty much it was noisy and poor condition property
Stayed 2 nights in Apr 2025

10/10 Excellent

Frederic

Liked: Cleanliness, property conditions & facilities
Perfect place
Stayed 2 nights in Apr 2025

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great position. Walking distance to everything
Stayed 4 nights in Apr 2025

8/10 Good

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Emil

Stayed 1 night in Apr 2025

8/10 Good

Susan

Close to local restaurants and cowes beach. Reception staff extremely friendly and helpful as were the bistro staff. We had a 3 night stay and bed not made next day and no tea and coffee re supplied. Yesterday staff neglected to leave any toilet paper but bistro helped us out as we only realised this at 6:20pm. Meals is bistro a very large serving We upgrade to a different room which had two queen beds although we only needed one. Bed fairly hard and uncomfortable and bathroom cleaning could do with a bit of extra work especially shower curtain rail Couldn’t fault the female receptionist on our arrival
Stayed 3 nights in Apr 2025

8/10 Good

Brett

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location across from the beach. Comfy beds. Only issue I had was trying to lug my bag up the stairs to the room and back down.
Stayed 2 nights in Apr 2025

8/10 Good

Erica

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Loved the kids area above the restaurant, 2 inflatable bouncy obstacle courses and the movie theatre. Would have been good with a small area for smaller children/toddlers like foam building blocks etc. There was an empty area for something like that. Great walking distance from the main st of Cowes and the beach. Would have been good if the restaurant did brekkie or provided a toaster within the family budget room.
Stayed 2 nights in Apr 2025

8/10 Good

Peter

Liked: Staff & service
Disliked: Amenities
People servicing the room changed air condition settings from warm
Stayed 4 nights in Apr 2025

8/10 Good

Ali

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay - We had read a range of mixed reviews but we need not have worried ! We stayed in a Queen Bay View Room and were pleasantly surprised. The rooms were clean and tidy, very comfortable beds and plenty of room to move around with 2 adults and a teenager ! The views were amazing day and night from the 3rd floor! It was well located to walk across to the beach, jetty or down the Main Street for eateries. The hotel has a range of delicious meals as well. All staff from reception to house keeping were friendly and welcoming. Check in was easy and a pleasant surprise to receive a text message to say our room was ready before check in time. Things to note * there is no lift - if you want the views be prepared to walk up stairs (not a massive amount but handy to know) * off street parking is limited especially if you don’t get back until late afternoon and in the evening - but we had no trouble finding off street parking but could be challenging in peak times * shower water pressure was AMAZING- but the drain couldn’t keep up and our shower base over flowed every night and it was VERY slippery on the tiles. Overall we were very happy with our stay and wouldn’t hesitate to return, and we were already talking around returning in September.
Stayed 3 nights in Apr 2025

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Amy

It’s very nice to enjoy calm and Bay view with a cup of morning coffee
Stayed 1 night in Apr 2025

4/10 Poor

Shahram

Disliked: Amenities, property conditions & facilities
be sure that because of sounf you can not sleep at night
Stayed 1 night in Apr 2025

10/10 Excellent

Aidan

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very nice
Stayed 1 night in Apr 2025

6/10 Okay

Peter

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Cleaning staff changed the air conditioning sett inns from warm 24 to cool 18.
Stayed 2 nights in Apr 2025

6/10 Okay

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
the noise outside our window on the street and in the stairwell after 2am on Friday night was so loud we couldn't sleep
Stayed 2 nights in Mar 2025

8/10 Good

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great stay

Perfect location opposite beach and close to shops. Very good restaurant/pub attached to premises making it extremely convenient. Rooms spacious
Stayed 2 nights in Mar 2025

10/10 Excellent

Christine

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great accommodations close to esplanade.
Stayed 1 night in Mar 2025