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Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive

3.5 star property

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Photo gallery for Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive

On the beach, sun-loungers, beach umbrellas, beach towels
Standard Room, Pool View | View from room
Deep-tissue massages, massages on the beach
Outdoor pool, pool cabanas (surcharge), pool umbrellas
Standard Room, Partial Ocean View | 1 bedroom, in-room safe, iron/ironing board, free cots/infant beds

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Room service
  • Spa

Explore the area

Map
Carretera Costera Sur Km 1.7, Cozumel, QROO, 77600
  • Dolphinaris
    ‪5 min walk‬
  • Punta Langosta Pier
    ‪16 min walk‬
  • Cozumel Museum
    ‪3 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪5 min drive‬

Room options

View all photos for Standard Room, Pool View

Standard Room, Pool View | 1 bedroom, in-room safe, iron/ironing board, free cots/infant beds

Standard Room, Pool View

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Room (With Jacuzzi)

Superior Room (With Jacuzzi) | 1 bedroom, in-room safe, iron/ironing board, free cots/infant beds

Superior Room (With Jacuzzi)

  • 33 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

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About this property

Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive

On beach with outdoor pool, near Cozumel Museum
At Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive, spend the day on the beach where you can enjoy scuba diving. Then return for a meal at one of the hotel's 2 restaurants.
Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive offers 179 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to furnished balconies. Plasma televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers. Cots/infant beds (complimentary) and Rollaway/extra beds (complimentary) are also available. Housekeeping is provided on a daily basis.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and massages.
Our customers tell us that they can't get enough of the helpful staff at Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive. During your stay, you're just a quick walk from Palacio Municipal. Features include free WiFi in public areas, free self-parking and a free manager's reception.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Just a 2-minute drive from Cozumel Museum and 8 minutes from Chankanaab National Park
Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. After a day at the beach, enjoy amenities at Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive such as an outdoor pool, a children's pool and a fitness centre.

A free manager's reception is offered. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. This all-inclusive hotel also offers a garden and a terrace. Self parking is free.

This 3.5-star Cozumel hotel is smoke free.

The hotel hosts a free manager's reception on selected days.
Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive has 2 restaurants on site.
Room service is available.

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet meals, snacks and select beverages included

Activities and facilities/equipment

All non-motorised water sports are included.

Water activities

Kayaking
Snorkelling

Entertainment

On-site entertainment and activities

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • Couples/private dining
  • Free manager's reception
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Scuba diving

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free cot
  • Free rollaway/extra bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Deep-tissue massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Magnifying mirror
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Free bottled water
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Cozumel All Inclusive
Hotel Cozumel Resort All Inclusive
Hotel Cozumel Resort All Inclusive

Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 428 out of 1012 reviews
Rating 8 - Good. 292 out of 1012 reviews
Rating 6 - Okay. 148 out of 1012 reviews
Rating 4 - Poor. 87 out of 1012 reviews
Rating 2 - Terrible. 57 out of 1012 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Brian Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Beautiful Property. Close to town. Pier for boat pick up.

10/10 Excellent

Joy Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

8/10 Good

Cathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for a week and the staff took excellent care of us. The service was excellent, the food was great, and the pool area is perfect. The only issue - the resort could use some updating.
Stayed 7 nights in Feb 2025

6/10 Okay

Tamara

Travelled with family
Dated, a bit dirty, no dresser or art in room. Very plain. Towels very old. Drinks average. Good average
Stayed 3 nights in Mar 2025

6/10 Okay

Todd

Travelled with family
I will start with the good. Staff is very nice and most spoke English so that is a plus for me. The pool is giant so if you have kids that is a plus. Food was ok and the view from the restaurant is spectacular. Now for the bad. The beds are extremely firm but I recognize some people like firm. The rooms have tile floor so very hard and cold on the feet. Curtains are not black out where most hotel rooms these days are. No wifi in the room unless you are close to the lobby wifi. Food taste was OK however not at proper temperature. I stayed at another resort a few months ago down the street and it was a lot better, the price here was significantly less so that's to be expected.
Stayed 5 nights in Mar 2025

8/10 Good

Jeannine

Liked: Cleanliness, staff & service
Stayed 7 nights in Feb 2025

8/10 Good

Brad, Breaux Bridge

Travelled with group
Liked: Cleanliness, staff & service
Great value if you’re there to dive. Buffets are adequate, a la carte is limited.
Stayed 6 nights in Feb 2025

4/10 Poor

gregory

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Food and service people were outstanding. Front desk folks, not great at all, food average. Building not great.
Stayed 14 nights in Feb 2025

8/10 Good

vernon

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
The staff was very friendly. It was our 3rd stay here. Food quality and variety was much better this time.
Stayed 7 nights in Feb 2025

8/10 Good

Elizabeth, Andover

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Nancy

Stayed 7 nights in Feb 2025

8/10 Good

Kerstin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy and safe walking distance to downtown shopping and restaurants. Staff was great and attentive! Resort was clean and quiet. Overall a lowkey resort and a great place to relax by the pool or Ocean. Food was good. We only ate at the pool side restaurant and buffet, we didn't make it into the actual restaurant. Perfect place to hang out with your spouse for a nice relaxing week!
Stayed 5 nights in Feb 2025

8/10 Good

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect mid priced all inclusive . Food was good - entertainment was enjoyable - staff we encountered were great - excellent location
Stayed 5 nights in Feb 2025

10/10 Excellent

Noreen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place come every year. The service and staff can't be beat. Great location and ocean front amenities.
Stayed 7 nights in Feb 2025

8/10 Good

Jaimie Dwaine

Travelled with family, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
A bit better since our December stay. The entertainment staff still needs improvement. I don't understand their fixation with VOLUME. When they do Zumba or Pool aerobics they crank their music up to 11 for some reason. The whole pool area is disrupted because a small group of guests is participating... IT DOESN'T NEED TO BE THAT LOUD! Please remove the useless hammocks from the rooms and replace with dressers. Yoi may find folks may want to extend their stays if they have a place to put their clothes. Staff is still amazing... Daniel, Rellez, Gustav, Kiera, Luisa, Cornelio are all superstars. Honorable mention to Virgilio (sorry for probable misspelling)... Berta left big shoes to fill.
Stayed 14 nights in Feb 2025

10/10 Excellent

MELISSA

Travelled with family
Liked: Cleanliness, amenities
Great location. Nice pool!
Stayed 7 nights in Feb 2025

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large pool, fun activities, but not pushy .
Stayed 7 nights in Feb 2025

4/10 Poor

Linda

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Ruined my day! Hidden fees’

Unexpected fees, didn’t help me with an issue I had, my day was ruined.
Stayed 1 night in Feb 2025

8/10 Good

Ayla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

6/10 Okay

Lisa

It says all inclusive but we had to pay everytime we got a Cuervo shot which is NOT even top Liqour. Girl at the grill is cooking raw fish and meat with same utensils. Thats called cross contamination. NOBODY wears gloves!!!
Stayed 5 nights in Feb 2025

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Shannon Taylor, Webb City

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are Not normally into all inclusive resorts because we like finding local spots but it was very convenient fir breakfast and lunch getting right off the dive boat and having lunch by the pool. Food was always fresh and you could always find something you liked. Wait staff and hotel staff was always super friendly and helpful. We are playing a trip back in May and we are looking at the same resort we liked it do well. Would highly recommend this resort. We dived with Island Divers Cozumel and they picked us up at the resorts dock. Very convenient and also very easy walk to shopping. Its just on the south edge of town. Luisa was always happy to help and always had a smile on her face.(she was one of two great day waitresses around the pool area)
Stayed 7 nights in Feb 2025

6/10 Okay

Quana

Travelled with partner
It was fine, just average, there are no black out shades so when the sun comes up ur blinded,
Stayed 3 nights in Feb 2025

4/10 Poor

Becky

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The snorkeling was amazing. The food was bad. They did not have the restaurant choices that were advertised. Servers were not friendly or helpful except for the omlette chef he was great.
Stayed 4 nights in Feb 2025