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El Cid La Ceiba Beach All Inclusive

Property class: 3.5

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Photo gallery for El Cid La Ceiba Beach All Inclusive

Outdoor pool, pool umbrellas
Lobby
On the beach, white sand, beach umbrellas, beach towels
Sauna, hot tub, body treatments, hydrotherapy, massages on the beach
Outdoor pool, pool umbrellas

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Air-conditioning
  • Gym

Explore the area

View in a map
Carr. a Chankanaab Km 4.5, Cozumel, QROO, 77600
  • Place, Arrecifes de Cozumel National Park
    ‪6 min walk‬
  • Place, Playa Caletita
    ‪11 min walk‬
  • Place, Stingray Beach
    ‪16 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪8 min drive‬

Room options

View all photos for Deluxe Room, Garden View

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Deluxe Room, Garden View

9.0 out of 10
Wonderful
(44 reviews)
  • Garden view
  • 26 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Ocean View

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom, Ocean View

9.4 out of 10
Exceptional
(26 reviews)
  • Ocean view
  • 53 sq m
  • 10 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, Oceanfront (Elite)

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Deluxe Room, Oceanfront (Elite)

8.6 out of 10
Excellent
(19 reviews)
  • Ocean view
  • 26 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Elite Studio Suite, 1 Bedroom, Ocean View

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Elite Studio Suite, 1 Bedroom, Ocean View

9.0 out of 10
Wonderful
(7 reviews)
  • Ocean view
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Cozumel Hotel & Resort - All Inclusive

About this property

El Cid La Ceiba Beach All Inclusive

Catch some rays at the beach or spend the day relaxing at El Cid La Ceiba Beach All Inclusive's full-service spa. Then enjoy a meal at one of the property's 2 restaurants.
El Cid La Ceiba Beach All Inclusive offers 60 accommodations with a safe and complimentary bottles of water. Rooms open to balconies or patios. Beds feature down duvets and premium bedding. Cable televisions are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers. Additionally, rooms include coffee/tea makers and an iron/ironing board. Cots/infant beds (complimentary) and Rollaway/extra beds (complimentary) are also available. Housekeeping is provided on a daily basis.
Recreational amenities at the property include an outdoor tennis court, an outdoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.
Our customers tell us they can't get enough of El Cid La Ceiba Beach All Inclusive's great location. During your stay, you're just a quick walk from Cozumel Marine World. You'll find features such as 2 restaurants, a full-service spa and an outdoor pool.
  • Enjoy international cuisine with ocean views at La Chopa, one of the property's 2 restaurants
  • Take a swim in the outdoor pool
  • Treat yourself to body wraps, body treatments or massages at the spa
  • Services include babysitting, supervised childcare and a concierge
  • On-site recreation includes an outdoor tennis court, a gym and a sauna
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute drive from Cozumel Maritime Terminal and a few minutes from Chankanaab National Park
El Cid La Ceiba Beach All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

El Cid La Ceiba Beach All Inclusive offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge.

Business amenities include a 24-hour business centre and a meeting room. A fitness centre, a sauna, and gift shops/newsstands are also featured at the family-friendly El Cid La Ceiba Beach All Inclusive.

Smoking is allowed in designated areas at this 3.5-star Cozumel property.

La Chopa – Overlooking the ocean, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Trattoria Da Salvatore – Overlooking the ocean, this restaurant specialises in pizza and serves lunch and dinner. Open selected days.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

Buffet meals, snacks and select beverages included

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Snorkelling

Property amenities

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A swim-up bar

Restaurants on site

  • La Chopa
  • Trattoria Da Salvatore

Things to do

  • Beach volleyball
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Scuba diving
  • Snorkelling
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool umbrellas

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Height-adjustable showerhead
  • Lift
  • Low-height electrical sockets in bathroom
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 12 floors
  • 2 buildings
  • Built in 1978
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 9 May 2026 to 31 December 2027 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 4 per accommodation, per night.
  • Resort fee: USD 15 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

El Cid Ceiba Beach All Inclusive Hotel Cozumel
El Cid Ceiba Beach All Inclusive Hotel
El Cid Ceiba Beach All Inclusive Cozumel
All-inclusive property El Cid La Ceiba Beach All Inclusive
El Cid Ceiba Beach All Inclusive All-inclusive property Cozumel
El Cid Ceiba Beach All Inclusive All-inclusive property
El Cid Ceiba Beach All Inclusive Cozumel
Cid Ceiba Inclusive Inclusive
El Cid La Ceiba Beach All Inclusive Cozumel
El Cid Ceiba Beach All Inclusive
Inclusive Cid Ceiba Inclusive
El Cid La Ceiba Beach All Inclusive Cozumel
El Cid La Ceiba Beach All Inclusive All-inclusive property

El Cid La Ceiba Beach All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 490 out of 892 reviews
Rating 8 - Good. 215 out of 892 reviews
Rating 6 - Okay. 93 out of 892 reviews
Rating 4 - Poor. 46 out of 892 reviews
Rating 2 - Terrible. 48 out of 892 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

4/10 Poor

Dale, PALM HARBOR

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Our room was the best part of our stay. It was actually a 2 room suite. On one side was our king bed with a full bath and a balcony over-looking the ocean and cruise ships. On the other side was a complete kitchen with all kitchen appliances, dining table and another deck over-looking the ocean. Both sides had separate thermostats with separate A/C units. This was the best room we have stayed at out of all our travels. The wait staff, the cleaning staff and the bar tenders were all great. The front desk staff were horrible. We never could get a clear answer to our questions about anything. Either that or we would get conflicting answers. Each meal had a buffet in the dining room. Much of the food from the buffet was inedible. The few times I ate from the buffet I got ill. When we asked whether or not we would be able to order from the menu we were told by some that we could but by others we couldn't. Bottom line most of the food with exception of the bar food menu was horrible. The pool was very cold but nice sized. The "hot tub" was mostly cool or lukewarm. However when there were multiple cruise ships docked in front of the resort many of the passengers would hang out at our resort for a fee which packed our pool. Over all I could only rate this place a D and we will NEVER return.
Stayed 8 nights in Jan 2026

8/10 Good

Ryan

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff set out to please , very attentive. Room was very clean. Wish had more food varieties at dinner and breakfast, lunch was very good with made to order food. People from cruise ships killed the calm vibe at the beach during the day. I would return again just know what to expect now. There is no resort that is perfect .
Stayed 7 nights in Jan 2026

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly as always. I've stayed here 6 or 7 times and the snorkeling on site is some of the best on the island.
Stayed 4 nights in Sep 2025

6/10 Okay

Douglas

Travelled with partner
Disliked: Cleanliness, amenities
Room was good. Staff was courteous.
Stayed 7 nights in Dec 2025

6/10 Okay

Theresa

Stayed 4 nights in Dec 2025

8/10 Good

Jay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
New Year’s Eve party was 95 US dollars , would have been nice if it was cheaper, therefore did not attend. The regular buffet had little choice new years eve
Stayed 7 nights in Dec 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience, friendly staff, great location and food only wish the pool was a little bigger and appealing, but not a deal breaker would recommend el cid and return to property!
Stayed 7 nights in Dec 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities
Staff and food were great! Snorkeling in front of the hotel was great. Balconies were nice. Kids enjoyed seeing the big cruise ships come and go. Not a huge sandy beach for kids to play in, but they liked the pool.
Stayed 6 nights in Dec 2025

10/10 Excellent

Carissa Augusta

Liked: Cleanliness, amenities, property conditions & facilities
Staff were amazing!! Food and drinks were some the best I’ve had at an all inclusive, we were pleasantly surprised. The rooms were also clean and comfy. I definitely recommend especially if you like snorkelling… the snorkelling right in front of the resort was great too! If I ever come back to Cozumel I will be staying here again:)
Stayed 4 nights in Dec 2025

8/10 Good

Jeremy

Stayed 3 nights in Dec 2025

10/10 Excellent

Roscoe, salina

Travelled with family
Liked: Amenities
I enjoyed it all
Stayed 7 nights in Nov 2025

10/10 Excellent

Matthew

Stayed 6 nights in Dec 2025

10/10 Excellent

Kasey K, Washington

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great and the employee's were great! Roger was always keeping us active and the restaurant staff was amazing.
Stayed 6 nights in Nov 2025

8/10 Good

Bonnie, Fairfield

Liked: Cleanliness, property conditions & facilities
Room was spacious and clean. Had good, safe snorkeling on site. It’s a smaller facility so everything is close and it doesn’t feel overwhelmingly big. Easy access to shopping and tours.
Yummy buffet offerings
Crystal blue Caribbean Sea
Sunset view from our balcony
Shopping center close by - walkable
Stayed 3 nights in Nov 2025

4/10 Poor

Diane C

Disliked: Property conditions & facilities
The food was buffet for every meal, which was usually cold . The staff ignored you , usually didn’t say hello when you entered the dining room, except to scan your room number. Then they spent most of the time talking to each other at the bar area , while you had to chase someone to get an extra drink… unless you were a “paying” guest, not an “”all inclusive” one. They had 2 outside lunch bar-b- que where food was out there for 3 hours in the sun, the cheese congealed, the flys landed on the spoons which had caked on food from being used used by everyone. Y to he hot food was cold, the cold food with mayo was not cold. The man who cooked the meat took it with his bare hands, putting chicken, burgers or hardened pork ( in a melted ice bowl), to put it on the grill,then added the lettuce, tomatoe, onion on a bun. We were never allowed to order off the menu for the ten days we were there. We were not very happy with the variety of food. Had to ask for salt and pepper every day, butter also. We have stayed here many years and we watched the food and service decrease
Stayed 10 nights in Nov 2025

6/10 Okay

Darwin Gene

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities
Maintenance was needed on many areas of the toom. Shower pole was loose, shower curtain didn’t stay closed. Pressure was very more. Cleaning teams were outstanding - Brenda did an amazing job
Stayed 8 nights in Nov 2025

8/10 Good

Lisa

Liked: Staff & service, amenities, property conditions & facilities
Easy access to dive boats, staff very nice & accommodating. Swim up jacuzzi bar was nice. Lots of chairs around the pool & beach, towel service. Some small maintenance issues in our room, which staff attended to immediately, & moved us to another room. All was good after that.
Stayed 5 nights in Nov 2025

10/10 Excellent

Robert A

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
El CID was great the resort is in a great location convenient to down town. The staff was outstanding and accommodating. Out standing food selections. No need to go anywhere else
Stayed 7 nights in Oct 2025

8/10 Good

Valerie

Liked: Cleanliness, amenities, property conditions & facilities
We love El Cid La Ceiba! Especially the staff, they are amazing!
Stayed 10 nights in Oct 2025

8/10 Good

Paul

Travelled with family, Travelled with group
The staff is very friendly
Stayed 10 nights in Oct 2025

10/10 Excellent

Ernest Arthur Wilbur, New Orleans

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was outstanding. Food was wonderful. First all inclusive that out group of 6 ate 3 meals a day. Generally we only tend to eat breakfast and lunch at the resorts we stay at and go out into town for a much better option. But El Cids food was outstanding and we dined exclusively there the entire week.
Stayed 7 nights in Oct 2025

8/10 Good

Cara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at El CID La Ceiba. The staff really make this place wonderful. Everyone we encountered was friendly and had a big smile on their face. The rooms are a little dated but they were clean and that’s all I really care about.
Stayed 5 nights in Oct 2025

10/10 Excellent

Yuriy

Liked: Cleanliness, staff & service, property conditions & facilities
Just great place!!!!!!!!!!!!!
Stayed 1 night in Oct 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property, excellent service, good food, snorkeling area right in front of property, near cruise ship shopping and 10 minute taxi ride to downtown.
Stayed 5 nights in Oct 2025

10/10 Excellent

Ashley

Stayed 4 nights in Oct 2025