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El Cid La Ceiba Beach Hotel

3.5 star property

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Photo gallery for El Cid La Ceiba Beach Hotel

Outdoor pool, pool umbrellas
Lobby
Sauna, hot tub, body treatments, hydrotherapy, massages on the beach
Outdoor pool, pool umbrellas
View from property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Restaurant
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
Carratera A Chankanaab Km 4 5, Cozumel, QROO, 77600
  • Place, Arrecifes de Cozumel National Park
    ‪5 min walk‬
  • Place, Playa Caletita
    ‪13 min walk‬
  • Place, Stingray Beach
    ‪18 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪8 min drive‬

Room options

View all photos for Deluxe Room, Garden View

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, Garden View

7.8 out of 10
Good
(10 reviews)
  • Garden view
  • 26 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Garden View

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 Bedroom, Garden View

8.0 out of 10
Very good
(3 reviews)
  • Garden view
  • 53 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, Ocean View

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, Ocean View

7.4 out of 10
Good
(11 reviews)
  • Ocean view
  • 26 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio, Oceanfront (Elite)

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Studio, Oceanfront (Elite)

  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Ocean View (Elite)

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 Bedroom, Ocean View (Elite)

  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room with Sea View

Premium bedding, in-room safe, desk, blackout curtains

Room with Sea View

  • Sea view
  • 26 sq m
  • Sleeps 4

View all photos for Suite with Sea View

Premium bedding, in-room safe, desk, blackout curtains

Suite with Sea View

  • Sea view
  • 53 sq m
  • Sleeps 4

View all photos for Room with Sea View

Premium bedding, in-room safe, desk, blackout curtains

Room with Sea View

  • Sea view
  • 26 sq m
  • Sleeps 4

View all photos for Suite with Garden View

Premium bedding, in-room safe, desk, blackout curtains

Suite with Garden View

  • Garden view
  • 53 sq m
  • Sleeps 4

View all photos for Room with Garden View

Premium bedding, in-room safe, desk, blackout curtains

Room with Garden View

  • Garden view
  • 26 sq m
  • Sleeps 4

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About this property

El Cid La Ceiba Beach Hotel

Catch some rays at the beach or spend the day relaxing at El Cid La Ceiba Beach Hotel's full-service spa. Then enjoy a meal at one of the resort's 2 restaurants.
El Cid La Ceiba Beach Hotel offers 6 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to balconies. Beds feature down duvets and premium bedding. Televisions come with cable channels.

Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, El Cocay. Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.
During your stay at El Cid La Ceiba Beach Hotel, you're just a quick walk from Arrecifes de Cozumel National Park. Enjoy features like 2 restaurants, a full-service spa and an outdoor pool.
  • For dining with a beachfront location, stop by La Chopa Loca Restaurant, one of the property's 2 restaurants
  • Take a swim in the outdoor pool
  • Treat yourself to facials, massages or hydrotherapy at El Cocay
  • Services include babysitting, supervised childcare and dry cleaning/laundry
  • On-site recreation includes an outdoor tennis court, a gym and a sauna
  • Just a 4-minute drive from Cozumel Maritime Terminal and 15 minutes from San Francisco Beach
Some rates at El Cid La Ceiba Beach Hotel are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

El Cid La Ceiba Beach Hotel offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge.

A 24-hour business centre and a meeting room are available. A children's pool, a fitness centre, and a sauna are also featured at the family-friendly El Cid La Ceiba Beach Hotel.

Smoking is allowed in designated areas at this 3.5-star Cozumel resort.

La Chopa Loca Restaurant – This beachfront restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Trattoria Da Salvatore – This beachfront restaurant serves lunch and dinner.
Room service is available.

All-inclusive details

All-inclusive room rates at El Cid La Ceiba Beach Hotel are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Room service during certain hours

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar

Restaurants on site

  • La Chopa Loca Restaurant
  • Trattoria Da Salvatore

Things to do

  • Beach volleyball
  • Children's pool
  • Ecotours
  • Full-service spa
  • Gym
  • Outdoor pool
  • Outdoor tennis court
  • Personal motorised watercraft
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free rollaway/extra bed
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool umbrellas

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Height-adjustable showerhead
  • Lift
  • Low-height electrical sockets in bathroom
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 9 May 2026 to 31 December 2027 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 5 per accommodation, per night.
  • Resort fee: USD 15 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.

Property is also known as

Ceiba Beach
El Cid Ceiba
El Cid Ceiba Beach
El Cid Ceiba Beach Cozumel
El Cid Ceiba Beach Hotel
El Cid Ceiba Beach Hotel Cozumel
El Cid Cozumel
El Cid La Ceiba Cozumel
El Cid Ceiba Beach Resort Cozumel
El Cid Ceiba Beach Resort
El Cid La Ceiba Beach Resort
El Cid La Ceiba Beach Cozumel
El Cid La Ceiba Beach Resort Cozumel

El Cid La Ceiba Beach Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 406 out of 999 reviews
Rating 8 - Good. 299 out of 999 reviews
Rating 6 - Okay. 164 out of 999 reviews
Rating 4 - Poor. 82 out of 999 reviews
Rating 2 - Terrible. 48 out of 999 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was cleaned perfectly, Roger, activities director was fun and kept things lively for all ages. The SCUBA shack was amazing. Juan Carlos was very helpful and friendly, Johnathan the Divemaster was vigilant and safe and knew the reefs inside and out.
Stayed 8 nights in Dec 2025

10/10 Excellent

Tracie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and food.
Stayed 1 night in Nov 2025

10/10 Excellent

Declan

Stayed 7 nights in Oct 2025

8/10 Good

Calvin Leo

Liked: Cleanliness, staff & service, property conditions & facilities
Food was okay. Dive shop wasn’t very helpful so I used another dive shop.
Stayed 4 nights in Nov 2025

8/10 Good

Mary

Stayed 7 nights in Oct 2025

10/10 Excellent

Timothy, Joelton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at 3 different properties in Cozumel. Park Royal: nice room but terrible food. Hotel Cozumel: room was dated but comfortable and Good Food. El CID: The best! The room was clean and comfortable. The food was great (I always stick to fish, chicken, or pork in Mexico as a rule, no beef.) Every plate of food I had was fantastic. The service was great. Bed was comfy and the snorkeling was fantastic! I highly recommend El CID.
Shrimp cocktail (all inclusive sized smaller shrimp, but very good)
Near cruise ships.
Snorkeling is great. Lots of pretty fish.
Stayed 1 night in Sep 2025

4/10 Poor

Shelby

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The property and Room needed general maintenance. The curtain didn't close all the way. The shower head was faulty. The bathroom faucet only had hot water, which became unsafe pretty fast. Front door wouldn't properly close unless you slammed it. Food was hit or miss at the restaurant as well as the wait staff. Some were above and beyond others were lacking.
Stayed 8 nights in Aug 2025

10/10 Excellent

Phillip Terry

Stayed 7 nights in Aug 2025

10/10 Excellent

Anny

Stayed 1 night in Aug 2025

8/10 Good

Edward Gilbert

Stayed 5 nights in Aug 2025

8/10 Good

Ben, GREAT NECK

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
This property is next to the cruise ship port, perfect for business travelers visiting the ports. A bit out dated decor but really nice staff, clean, and restaurant has good food. Area doesn’t have much to do since it’s not located on a real beach front area or the main town of Cozumel. It works for a quick trip and/or Business trip
Stayed 1 night in Jul 2025

10/10 Excellent

Marajhin

Liked: Cleanliness, staff & service, property conditions & facilities
That you can see all the ships so close by
Stayed 2 nights in May 2025

10/10 Excellent

Charles, Plant City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property with all the amenities, ie pool, beach, ocean swim area. Stall was courteous and helpful. Perfectly located next to cruise ship harbor where we met friends who were sailing.
Stayed 1 night in Jul 2025

10/10 Excellent

IVELIN

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Apr 2025

6/10 Okay

Belen

Liked: Cleanliness, property conditions & facilities
M
Stayed 1 night in May 2025

6/10 Okay

Dwayne

Liked: Staff & service
Good snorkeling on property. Room outdated and musty smelling
Stayed 4 nights in Apr 2025

10/10 Excellent

Amy Lynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this property, it was perfect for our family of four.
Stayed 2 nights in Apr 2025

8/10 Good

Ashleigh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Matthew

Stayed 1 night in Mar 2025

10/10 Excellent

Patricia

Stayed 7 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Joie

Liked: Cleanliness

Great location!

Although their website said WiFi for 4 devices we had to fight to get that. Twice it was lost and we had to get new passwords. Asked us to come to the front desk. We were always left wondering if we would have a face cloth or hand towel each day. They would bring us one, but just replace what you take out.
From our garden view balcony
Virgin shop leaving
Stayed 9 nights in Jan 2025

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Feels like home…

We really enjoy staying at El Cid/La Ceiba in Cozumel. Have been staying there since 2001 almost every year. Staff is always friendly and helpful, food is great and the rooms are clean and very comfortable. We have stayed at a few other places throughout the years, but no one else makes us feel like we’re home when we bisit Cozumel.
Stayed 7 nights in Jan 2025

4/10 Poor

Ken

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
When we went to check in we were told that we were being sent to another hotel because the room we had booked had broken pipes or something (lost in translation). The other hotel was ok but we did not get the ocean view we booked and had to rent another taxi to get to our excursion the next day which we would have just walked to. The staff was nice but it was inconvenient and cost us another ride.
Stayed 1 night in Jan 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

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