InterContinental Presidente Cozumel Resort Spa by IHG

5.0 star property

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Exterior
Suite, 2 Bedrooms, Ocean View | View from room
4 restaurants, Italian cuisine
Private beach, white sand, beach umbrellas, beach towels
2 outdoor pools, pool umbrellas

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly

Explore the area

Map
Carretera A Chankanaab Km 6-5, Cozumel, QROO, 77600
  • Chankanaab Beach Adventure Park
    ‪4 min drive‬
  • Chankanaab National Park
    ‪5 min drive‬
  • Punta Langosta Pier
    ‪10 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪10 min drive‬

Room options

Junior Suite, 1 King Bed

  • Ocean view
  • 121 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Ocean View

  • Ocean view
  • 90 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Accessible (Reef, Beach Access)

  • Beach view
  • 90 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Queen Beds, Accessible (Reef View with Beach Access)

  • Sea view
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed, Accessible

  • Beach view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, 2 Queen Beds, Ocean View

  • Ocean view
  • 90 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds, Accessible (Beach Access)

  • Sea view
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed (Outdoor Shower)

  • Sea view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, Pool Access

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Classic Room, 2 Queen Beds, Accessible

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed, Accessible (Beach Access)

  • Sea view
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, Balcony

  • Ocean view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, Accessible (Reef View with Beach Access)

  • Ocean view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 2 Bedrooms, Ocean View

  • Ocean view
  • 76 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Premium Room, 2 Queen Beds (Outdoor Shower)

  • Beach view
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds, Ocean View

  • Ocean view
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds, Pool Access

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

Classic Room, 2 Queen Beds

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Classic Room

  • 32 sq m
  • Sleeps 2
  • 1 Single Bed

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About this property

InterContinental Presidente Cozumel Resort Spa by IHG

Luxury hotel on the beach, with 2 outdoor pools
Catch some rays on InterContinental Presidente Cozumel Resort Spa by IHG's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 4 restaurants.
InterContinental Presidente Cozumel Resort Spa by IHG offers 221 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets, down duvets and premium bedding. Flat-screen televisions come with premium cable channels and pay-per-view films.

Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

A private beach, 2 outdoor tennis courts and complimentary bicycles are featured at the hotel. 2 outdoor swimming pools are on site along with a fitness centre.

Guests aged under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.
InterContinental Presidente Cozumel Resort Spa by IHG's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Arrecifes de Cozumel National Park. Free valet parking, 2 outdoor pools and 4 restaurants are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free valet parking and self-parking
  • Enjoy Italian cuisine at Alfredo Di Roma Trattoria, one of the property's 4 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Indulge with reflexology, body scrubs or Thai massages at the spa
  • Services include babysitting, free supervised childcare and dry cleaning/laundry
  • On-site recreation includes a private beach, 2 outdoor tennis courts and a gym
  • Guests have great things to say about the clean guestrooms and the beach
  • 11 minutes by car from Mr. Sancho's Beach Club and 14 minutes from Paradise Beach
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Enjoy the umbrellas and beach club on site (surcharge) for a relaxing day at the beach. At InterContinental Presidente Cozumel Resort Spa by IHG, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 4 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. This luxury hotel also offers outdoor tennis courts, a fitness centre and a garden. Self parking and valet parking are free. A complete renovation of InterContinental Presidente Cozumel Resort Spa by IHG was completed in September 2023.

This 5-star Cozumel hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 11 AM.
Alfredo Di Roma Trattoria – This restaurant specialises in Italian cuisine.
El Caribeño – On-site restaurant. Open daily.
Le Cap Beach Club – This restaurant overlooks the ocean and specialises in Mediterranean cuisine. Open daily.
Faro Blanco – On-site restaurant. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: USD 28 for adults and USD 14 for children
  • 2 bars/lounges
  • 4 restaurants
  • Couples/private dining

Restaurants on site

  • Alfredo Di Roma Trattoria
  • El Caribeño
  • Faro Blanco
  • Le Cap Beach Club

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Beach club
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Personal motorised watercraft
  • Playground
  • Scuba diving
  • Shopping
  • Snorkelling
  • Volleyball

Family friendly

  • 2 outdoor pools
  • Free cot
  • Free rollaway/extra bed
  • Free supervised activities for children
  • In-room babysitting
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5,709 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • In a national park
  • On a private beach
  • On the bay
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible shuttle
  • Front entrance ramp
  • Grab bar in shower
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift (100 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (80 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 5 floors
  • Banquet hall
  • Renovated entire property - September 2023
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 44 lb per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 22 per accommodation, per night
The resort fee includes:
  • Internet access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 28 for adults and from USD 14 for children
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cozumel Presidente InterContinental
Cozumel Presidente InterContinental Resort
InterContinental Cozumel Presidente
InterContinental Presidente Cozumel Resort
InterContinental Presidente Cozumel
Intercontinental Cozumel
Presidente InterContinental Cozumel
Presidente InterContinental Cozumel Resort
Cozumel Presidente
Presidente Resort Cozumel
El Presidente Cozumel
Presidente Intercontinental Cozumel Hotel Cozumel
Presidente Intercontinental Cozumel Resort And Spa
Presidente InterContinental Cozumel Resort Spa
InterContinental Presidente Cozumel Resort Spa
InterContinental Presidente Cozumel Resort Spa by IHG Hotel
InterContinental Presidente Cozumel Resort Spa an IHG Hotel
InterContinental Presidente Cozumel Resort Spa by IHG Cozumel

InterContinental Presidente Cozumel Resort Spa by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 796 out of 1002 reviews
Rating 8 - Good. 134 out of 1002 reviews
Rating 6 - Okay. 41 out of 1002 reviews
Rating 4 - Poor. 19 out of 1002 reviews
Rating 2 - Terrible. 12 out of 1002 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, ideally situated with perfect beach and water access. Incredible! Comparing it to the other hotels it is many steps above. I highly recommend this for families as well as couples.
Stayed 4 nights in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Alejandro

Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

GLENN E, HOUSTON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very warm and hospitable, and the beach and pool area are as pictured
Stayed 4 nights in Feb 2025

10/10 Excellent

Gregory Alan

Stayed 14 nights in Feb 2025

8/10 Good

Amanda, Bennington

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful grounds and super clean. The water was beautiful! I felt like they tried to charge for too much, example- no water offered at restaurants, you had to order bottles of water and they charged you. I also felt the restaurants were way too expensive. I would have liked the option of one buffet restaurant as a dinner option.
Stayed 8 nights in Feb 2025

10/10 Excellent

Alicia

Stayed 4 nights in Feb 2025

10/10 Excellent

Evangelina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is great and the property is well kept with great restaurants inside.
Stayed 4 nights in Feb 2025

4/10 Poor

Christine

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Disappointing for the Price – You’re Paying for the Beach, Not the Experience I had high expectations for this resort given its stellar reviews and steep price point, but unfortunately, it fell short in several key areas. While the beach is undeniably beautiful, that’s about the only thing that justifies the cost. Service: Inconsistent at best. The beachside service was painfully slow—we waited far too long just to get a drink or order food, which is frustrating when you’re paying a premium. Basic requests for missing items in our room required multiple calls to the front desk, which shouldn’t be the case at a supposedly high-end resort. Rooms & Pricing: For what we paid, I expected much more. The rooms themselves were fine, but certainly not luxurious, and the fact that we had to repeatedly ask for missing essentials was disappointing. The pricing feels inflated for what you actually receive. Food & Staff Friendliness: Compared to other all-inclusive resorts, the food here was mediocre at best, yet priced like a five-star experience. Even worse, the overall warmth and friendliness that you typically get at all-inclusives in Mexico was lacking. Service felt transactional rather than welcoming, which really impacts the overall atmosphere. I’m honestly shocked by the high ratings. If this is your first time in Mexico (not having experienced an all inclusive option either), you might be impressed, but for those who have experienced other resorts—not so much.
Stayed 6 nights in Feb 2025

10/10 Excellent

Vladimiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Hotel in Cozumel

The best location in Cozumel. Service is perfect. Food and drinks high quality.
Stayed 4 nights in Feb 2025

10/10 Excellent

Len

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was great
Stayed 4 nights in Jan 2025

10/10 Excellent

Robert Curtis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the reef view room and the fact that we could walk right out are back door and go snorkeling. The snorkeling was absolutely amazing. The staff were extremely kind and helpful and the food was delicious. We can't wait to return.
Stayed 4 nights in Feb 2025

10/10 Excellent

Hyungseuk

Stayed 3 nights in Feb 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 7 nights in Feb 2025

10/10 Excellent

Erik, Santa Monica

Stayed 3 nights in Feb 2025

10/10 Excellent

Rachael Lewis

Stayed 6 nights in Feb 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just what we needed for a perfect relaxing vacation. The tranquility pool is excellent for adults.
Stayed 3 nights in Feb 2025

10/10 Excellent

Christopher, Bear Island

Stayed 1 night in Feb 2025

10/10 Excellent

Onur, Costa Mesa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with two large pools (one quiet pool and another for families / adults). The family pool is right near three great restaurants and sandy beach and amazing waters. Room was overlooking the ocean. Lots of mosquitoes. On my last day I noticed vector control was spraying where the rooms are located. Friendly and attentive staff. Great for a solo traveler wanting some peace and quiet and great for families as well. If you like more of a party scene, this is not the place for you. If you value peace and quiet or family time you will remember for years to come, you will enjoy this place. About 15 mins from city center. Never felt unsafe for a second (solo travel). Playa del Carmen a mere 45 min ferry ride. I recommend ultramar ferry (premium class: better seats and not cost prohibitive). I would definitely come back to this hotel with my family.
Stayed 4 nights in Feb 2025

10/10 Excellent

Omid

Stayed 8 nights in Jan 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoy everything about the property the people on most accommodating
Stayed 6 nights in Feb 2025

10/10 Excellent

Ritva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location. Excellent food choices. Nice staff. Snorkeling not great, very little coral to see. Ambiance could be a bit more Mexican.
Stayed 7 nights in Feb 2025

8/10 Good

DANIEL, FELCH

Stayed 6 nights in Feb 2025

10/10 Excellent

roderick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dive shop in the property is great but buffet breakfast was fit for a 2 star hotel not 5.
Stayed 3 nights in Feb 2025